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Hilton Garden Inn Richmond Innsbrook

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Richmond Innsbrook

Exterior
Indoor pool
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Daily continental breakfast for a fee

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Hot tub
  • Parking available
  • Pool

Explore the area

Map
4050 Cox Rd, Glen Allen, VA, 23060
  • Short Pump Town Center
    4 min drive
  • Regency Square Mall
    7 min drive
  • Henrico Doctors' Hospital
    8 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    27 min drive

Room options

View all photos for Room, 2 Queen Beds, Hearing Accessible

Flat-screen TV, pay films

Room, 2 Queen Beds, Hearing Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible

Flat-screen TV, pay films

Room, 1 King Bed, Hearing Accessible

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Flat-screen TV, pay films

Studio Suite

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible Bathtub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Shower

Bathroom shower

Room, 1 King Bed, Accessible Shower

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, pay films

Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, pay films

Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Flat-screen TV, pay films

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio Suite, 1 King Bed, Accessible Bathtub

  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible Shower

Bathroom shower

Studio Suite, 1 King Bed, Accessible Shower

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Drury Plaza Hotel Richmond

Pool
Hot tub
Breakfast included
Pet-friendly
4.8 out of 5, Exceptional, (2555)
The price is €118
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Drury Plaza Hotel Richmond

About this property

Hilton Garden Inn Richmond Innsbrook

Hotel in Glen Allen with a 24-hour fitness center and a 24-hour business center
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.
Hilton Garden Inn Richmond Innsbrook offers 155 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Richmond Innsbrook. During your stay, you'll be close to Short Pump Town Center. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Great American Grill
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from Short Pump Town Center and a few minutes from Elk's Lodge
  • Pets welcome for a fee
Hilton Garden Inn Richmond Innsbrook offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2080 square feet (193 square meters) and includes conference space. The business-friendly Hilton Garden Inn Richmond Innsbrook also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 3-star Glen Allen hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 5.12 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 9-20 for adults and USD 9-20 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space (2080 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Laptop-friendly workspace
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 9 to 20 for adults, and USD 9 to 20 for children
  • Self parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Innsbrook
Hilton Garden Inn Richmond
Hilton Garden Inn Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Richmond Hilton Garden Inn
Glen Allen Hilton
Hilton Garden Inn Glen Allen
Hilton Glen Allen
Hilton Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen

Hilton Garden Inn Richmond Innsbrook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 526 out of 1006 reviews" "
Rating 8 - Good. 274 out of 1006 reviews" "
Rating 6 - Okay. 102 out of 1006 reviews" "
Rating 4 - Poor. 55 out of 1006 reviews" "
Rating 2 - Terrible. 49 out of 1006 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, property conditions & facilities
I love the property
Stayed 1 night in Sep 2024

8/10 Good

Linda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it. Good for pets.
Stayed 1 night in Sep 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execllent clean and very nice staff breakfast was wonderful so was the staff waiting on you. Will stay again
Stayed 1 night in Sep 2024

4/10 Poor

Kyra

Stayed 1 night in Sep 2024

8/10 Good

Mcleodd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay a couple times a month and the staff is always friendly, accommodating and amazing. Only feedback this time is the wall in my room was a little worn , but great stay otherwise.
Stayed 1 night in Sep 2024

6/10 Okay

Steven

Liked: Amenities
Disliked: Cleanliness
The establishment itself was great, my problem was the plumbing, i won't go into details but, it was disgusting.
Stayed 2 nights in Aug 2024

10/10 Excellent

Soo Yeon

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms! Toilets are EXTREMELY low but overall very satisfied.
Stayed 1 night in Aug 2024

10/10 Excellent

Douglas

Stayed 1 night in Aug 2024

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service
Everything
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Stayed 1 night in Aug 2024

4/10 Poor

Sireesh

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Theresa, Vinton

It was fine. Staff were polite. Miss the daily room refresh. That’s part of the hotel experience. This started with Covid and continues 4 years later.
Stayed 1 night in Aug 2024

8/10 Good

Angie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Jada

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room looked old, outdated, not clean and furniture was worn
Stayed 1 night in Aug 2024

4/10 Poor

Alicia D

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The air conditioning would not adjust in the room, so it was freezing. I had to ask for more blankets which they did bring to the room very quickly. The refrigerator was cold when I put the food in it. When I got up in the morning to get the food out to put in my cooler the Refrigerator was very hot so the food was ruined and had to be thrown away. The ice room was very hot and smelled bad. The bottom of the tub looks yucky, so I was afraid to stand in it without shoes. There was no TV guide so it was hard to know what the channels were.I would not recommend this hotel to family or friends.
Stayed 1 night in Aug 2024

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities
The property was adequate. It was clean, safe, and well kept. Some of the staff didn't speak the best English. It seemed there were too many additional charges: weekday buffet, parking. The property was basically ok but nothing above average.
Stayed 1 night in Aug 2024

8/10 Good

Daryl

Stayed 2 nights in Aug 2024

8/10 Good

Timiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was nice. I didn’t like the fact that we had to pay to park on the premises (I’ve never paid for parking at a hotel & we’ve been all over the world, there was not complementary breakfast so we ended up eating at the local dinner and paid less for three people that we would have paid at the hotel. Also, tub backed up but the maintenance guy was quick and got the problem resolved (he needs a raise).
Stayed 2 nights in Aug 2024

4/10 Poor

Devante

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel room bathrooms having draining issues, sink and bath tub fill with water when the running shower.
Stayed 2 nights in Aug 2024

2/10 Terrible

Claire

Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Brian

Business traveller
Liked: Staff & service
The property was actually nice. The room was clean and but a little run down. The staff was helpful and nice. For the price, the breakfast was a convenient option but wasn't very good. The turn off to this property would be the smell. As soon as I stepped off the elevator the hallway was very smelly. The room was the same.
Stayed 2 nights in Aug 2024

8/10 Good

Johnny

Liked: Staff & service
Thorough cleaning needed in the rooms. Restrooms walls had stains.
Stayed 1 night in Jul 2024