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Fairfield by Marriott Inn & Suites Richmond Innsbrook

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Fairfield by Marriott Inn & Suites Richmond Innsbrook

View from property
Property amenity
Lobby
Lobby
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Pet-friendly
  • Housekeeping

Explore the area

Map
9937 Mayland Drive, Richmond, VA, 23233
  • Short Pump Town Center
    ‪6 min drive‬
  • Regency Square Mall
    ‪7 min drive‬
  • Henrico Doctors' Hospital
    ‪8 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed

  • 26.6 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 26.6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub) | Living room

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Fairfield by Marriott Inn & Suites Richmond Innsbrook

Hotel in Richmond with free breakfast and a 24-hour fitness center
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.
Fairfield by Marriott Inn & Suites Richmond Innsbrook offers 83 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Fairfield by Marriott Inn & Suites Richmond Innsbrook. During your stay, you'll be close to Short Pump Town Center. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from Virginia Hospital & Health and 6 minutes from Short Pump Town Center
  • Cats and dogs welcome for a fee (restrictions apply)
Fairfield by Marriott Inn & Suites Richmond Innsbrook offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Fairfield by Marriott Inn & Suites Richmond Innsbrook also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Richmond hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Pool gate
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch smart TV
  • TV channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from December 10 2024 to August 1 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 110 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Northwest Hotel Richmond
Fairfield Inn Richmond Northwest
Fairfield Inn Marriott Richmond Short Pump/I-64 Hotel
Fairfield Inn Marriott Richmond Short Pump/I-64
Fairfield Inn Marriott Short Pump/I-64
Fairfield Inn Marriott Richmond Short Pump/I-64
Fairfield Inn Marriott Short Pump/I-64
Fairfield Inn Suites by Marriott Richmond Short Pump/I 64
Fairfield Inn Marriott Richmond Short Pump/I-64 Hotel
Fairfield Inn Suites by Marriott Richmond Short Pump/I 64
Fairfield Inn Suites by Marriott Richmond Northwest
Fairfield Inn Marriott Short Pump/I-64 Hotel
Fairfield by Marriott Inn & Suites Richmond Innsbrook Hotel
Fairfield by Marriott Inn & Suites Richmond Innsbrook Richmond
Fairfield Inn Suites by Marriott Richmond Short Pump/I 64
Fairfield Inn Suites by Marriott Richmond Northwest

Fairfield by Marriott Inn & Suites Richmond Innsbrook Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 317 out of 579 reviews" "
Rating 8 - Good. 177 out of 579 reviews" "
Rating 6 - Okay. 51 out of 579 reviews" "
Rating 4 - Poor. 18 out of 579 reviews" "
Rating 2 - Terrible. 16 out of 579 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness
Everything
Stayed 1 night in Oct 2024

8/10 Good

Tamara

Stayed 2 nights in Sep 2024

8/10 Good

Scott E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

2/10 Terrible

Robert

Disliked: Staff & service
Never was able to check in. Will not willingly ever book a room at Marriott.
Stayed 2 nights in Oct 2024

6/10 Okay

Joanna

Liked: Cleanliness, staff & service
apparently wifi is not free to people who are not members of Marriott's travel club.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sarran

Stayed 2 nights in Sep 2024

4/10 Poor

BISWAJIT

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. The woman who works breakfast was friendly and helpful about the area.
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Disappointed
I specifically asked for 2 double beds and was given a room with a sofa bed. Not happy.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a night in Richmond. No complaints!
Stayed 1 night in Oct 2024

8/10 Good

Ifeoluwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean
Stayed 1 night in Oct 2024

8/10 Good

Michael, Canfield

Nice hotel , clean and good location
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast Service Great
The woman who set up breakfast was extremely friendly and helpful, saying hello to everyone and keeping the place clean and the food replenished.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Stayed 2 nights in Sep 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with amenities
Stayed 1 night in Sep 2024

6/10 Okay

Susan

Travelled with family
Disliked: Staff & service
Nice room but no services
The room was clean but they had no services. Claimed bc of Covid. That was 4 years ago. Give me a break. No clean towels or made beds.
Stayed 2 nights in Sep 2024

8/10 Good

Louis

Stayed 1 night in Sep 2024

8/10 Good

Lori

Travelled with partner
The breakfast server was a delight!! So helpful, knowledgeable, and friendly!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Aug 2024

10/10 Excellent

angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024