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Comfort Suites

2.5 star property

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Photo gallery for Comfort Suites

Exterior
Suite, 2 Queen Beds, Non Smoking
Exterior
Reception
Suite, 2 Queen Beds, Accessible, Non Smoking

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
421 Commerce Road, Richmond, IN, 47374
  • Richmond Mall
    ‪3 min drive‬
  • Earlham College
    ‪8 min drive‬
  • Indiana University East
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Home2 Suites by Hilton Richmond

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (340)
The price is €149
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Home2 Suites by Hilton Richmond

About this property

Comfort Suites

Hotel in Richmond with free breakfast and a fitness center
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Comfort Suites offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Comfort Suites. During your stay, you'll be within walking distance of Richmond Mall. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, laundry facilities, and a vending machine
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the comfy beds, spaciousness, and cleanliness
  • Just a 3-minute drive from Richmond Mall and a few minutes from Glenn Miller Park
Comfort Suites offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Comfort Suites also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Richmond hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival at the property.
Property Registration Number in484

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel
Comfort Suites Richmond
Comfort Suites Hotel Richmond

Comfort Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 355 out of 448 reviews
Rating 8 - Good. 52 out of 448 reviews
Rating 6 - Okay. 22 out of 448 reviews
Rating 4 - Poor. 9 out of 448 reviews
Rating 2 - Terrible. 10 out of 448 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It matters
Beautiful, clean, comfortable hotel. When I filter on hotels.com I expect to see and enjoy what I filter for. Once again, wanted a pool and this one said it had one. Checked in and front desk said pool was unavailable. Not very happy about that, but enjoyed our stay anyway. Breakfast was nice too.
Stayed 1 night in Jan 2025

10/10 Excellent

Lon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable stay. The only issue was getting snacks and drinks from their shop, which took the employee a long time to ring up.
Stayed 1 night in Dec 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely would recommend
Check in was easy, the hotel is lovely. Very clean and welcoming. Our room was massive and a great respite from a long day of traveling. The beds were soft - sheets incredible (vs papery and rough). Breakfast was included and tasted great plus there was a gentleman making sure guests had what they needed. Only minor things I noticed: the smell they pump in for their signature aroma or cleaning was a bit strong in the lobby, the music in the hallways could have been turned down a bit (but couldn’t be heard in the rooms so not a big issue), and the pillows are all super squishy which not every guest likes (I love but my husband hates). All those though were super minor and not at all deal breakers for us! 10/10 would recommend and we will seek out Comfort Suites when we travel where possible.
Stayed 1 night in Dec 2024

10/10 Excellent

Faith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder customer service.
Stayed 1 night in Dec 2024

10/10 Excellent

R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Dec 2024

8/10 Good

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get there and plenty of places to eat
Stayed 1 night in Dec 2024

6/10 Okay

GREGORY, Indianpolis

Travelled with family
Liked: Cleanliness, property conditions & facilities
My stay was okay, not great. I was there at Christmas and there were not many other guests. The TV in the room had no signal when I checked in; I called down to the front desk and the attendant came out right away and then spent several minutes trying to get batteries into the remote. I had placed the "do not disturbed sign" on the door, but two housekeepers (neither of whom spoke English and were using a translation app on their phone) were knocking on my door at 9 a.m. as I was about to get into the shower. I asked them to come back in an hour to straighten up the room, make the bed and take out the trash... which the did not do.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Stayed here in Christmas Eve. Hotel was very nice and clean. Room and bathroom a good third size larger than average hotel rooms. Couch table and fridge included. Pool was a little cold, no hot tub fyi. Older British? Man who checked us in was super nice and accommodating. Everyone working the next morning was very friendly too. Would definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel. The rooms are clean and very spacious. The staff is friendly and helpful. We used the fitness room which was very clean and spacious as well. We had a great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Lowell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside patio space is very nice. Weather didn't allow for us to use it but definitely would love to next time. Check in was quick and easy. Room is very clean and well laid out.
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay!!
Wonderful stay. Extremely clean, comfortable bed, very friendly staff. Great breakfast!!
Stayed 1 night in Dec 2024

10/10 Excellent

Linda, St. Thomas

Liked: Staff & service, amenities, property conditions & facilities
We will come back!
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was new and in excellent condition. The staff was very kind and helpful.
Stayed 1 night in Dec 2024

6/10 Okay

Joseph

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Helma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. We enjoyed using the pool, and the staff was super helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Comfort" is a great name!
Visiting the area to see family. This is a newly-built facility in a great location. Would definitely stay there again.
Stayed 6 nights in Nov 2024

10/10 Excellent

Tyree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every Dollar
Wonderful hotel and staff...
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel with restaurants with in walking distance. Nice breakfast options.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
The room was nice and clean, comfy bed and lots of space.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024