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Candlewood Suites Glen Allen-Short Pump, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Glen Allen-Short Pump, an IHG Hotel

Gazebo
Studio Suite, 1 Queen Bed, Kitchen
Full-sized fridge, microwave, stovetop, dishwasher
Breakfast meal
Room amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
4120 Tom Leonard Dr, Glen Allen, VA, 23060
  • Short Pump Town Center
    3 min drive
  • Sheltering Arms Institute
    6 min drive
  • Henrico Doctors' Hospital
    9 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    27 min drive

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

Combined shower/bathtub, hair dryer, towels

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Combined shower/bathtub, hair dryer, towels

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)

Combined shower/bathtub, hair dryer, towels

Suite, 1 Bedroom, Accessible (Mobility Tub)

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Kitchen

  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Combined shower/bathtub, hair dryer, towels

Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Kitchen (Bed Type Assigned at Check-In)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, Kitchen (Bed Type Assigned at Check-In)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Drury Plaza Hotel Richmond

Pool
Hot tub
Breakfast included
Pet-friendly
4.8 out of 5, Exceptional, (2519)
The price is €160
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Drury Plaza Hotel Richmond

About this property

Candlewood Suites Glen Allen-Short Pump, an IHG Hotel

Hotel with free parking, near Short Pump Town Center
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Candlewood Suites Glen Allen-Short Pump, an IHG Hotel offers 122 accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Glen Allen-Short Pump, an IHG Hotel. During your stay, you'll be within walking distance of Short Pump Town Center. Features include free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Short Pump Town Center and 11 minutes from University of Richmond
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite 24-hour business center. A 24-hour fitness center, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites Glen Allen-Short Pump, an IHG Hotel. Free self parking is available.

This Glen Allen hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Hardwood flooring in room
  • Lever door handles
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster
  • Wet bar

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet (varies based on length of stay)
  • Weight limit: 80 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Richmond-West
Candlewood Suites Richmond-West Glen Allen
Candlewood Suites Richmond-West Hotel
Candlewood Suites Richmond-West Hotel Glen Allen
Candlewood Suites RichmondWes
Candlewood Suites Richmond-West Aparthotel Glen Allen
Candlewood Suites Richmond-West Aparthotel
Candlewood Suites Richmond West
Candlewood Suites Richmond West an IHG Hotel
Candlewood Suites Glen Allen-Short Pump, an IHG Hotel Hotel
Candlewood Suites Glen Allen-Short Pump, an IHG Hotel Glen Allen

Candlewood Suites Glen Allen-Short Pump, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 370 out of 595 reviews" "
Rating 8 - Good. 142 out of 595 reviews" "
Rating 6 - Okay. 51 out of 595 reviews" "
Rating 4 - Poor. 19 out of 595 reviews" "
Rating 2 - Terrible. 13 out of 595 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

FREDDIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and quiet. I was able to rest well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Josh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite is very nice space ,
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Bed reasonably comfy- bed pillows very good! AC worked well but pretty loud. Staff friendly. FYI Rooms are tiled not carpeted. Checked for bed bugs, all clean; Was good enough for a 12 hr stay!
Stayed 1 night in Aug 2024

8/10 Good

Salvatore L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms look a bit dated, but adequate overall.
Stayed 1 night in Aug 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2024

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alicia

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Overall a very nice hotel. Very clean room and in a convenient location. Literally walking distance to several stores and restaurants. Or 5 min to things in driving distance. The staff was very helpful and accommodating. The only problem I had was that the t.v. In the room was not a smart t.v. with streaming so we had to go out to buy a hook up for the t.v. so that we could stream. Had I known ahead of time I would have brought my fire stick from home and saved a few bucks but it was ok.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
When I come into Richmond, rather it be for work or pleasure, this is the only place I will stay! Love the staff!!
Stayed 1 night in Jul 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and friendly.
Stayed 5 nights in Jul 2024

6/10 Okay

Christopher

Liked: Staff & service
Stayed 4 nights in Jul 2024

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking, good location, quiet neighborhood, clean room with everything you need
Stayed 1 night in Jul 2024

6/10 Okay

Elsha

Liked: Cleanliness, staff & service
Okay.
My stay was just OK. The AC and the fridge were very noisy and the room lacked blackout curtains so I was awakened with the sun every morning.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel and room seem really old and would need a little refresh. There was a disgusting odor in the hallway at our arrival. The room’s cleanliness was bad and the floor was sticky. Wouldn’t recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here, very welcoming staff, clean, located in a great area.
Stayed 1 night in Jul 2024

6/10 Okay

Rodolfo

Liked: Cleanliness, staff & service
location was appropriate for the travel’s purpose
Stayed 2 nights in Jul 2024

2/10 Terrible

Karl

There was a bug in the bathroom and the room had a toxic odor. I did not stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy
Easy all the way through. Deserves the rating.
Stayed 2 nights in Jul 2024

8/10 Good

Melvern, Indian Land

Liked: Cleanliness, staff & service, amenities
Area with lots to do; could be a bit cleaner
Stayed 2 nights in Jul 2024

10/10 Excellent

chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Richmond
It was clean and the check-in process was easy. I waa just passing through, so I wasn't there long.
Stayed 1 night in Jul 2024

8/10 Good

Romero

Stayed 1 night in Jun 2024

10/10 Excellent

Annamarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Philip

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Damian

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Decent place to stay
Stayed 3 nights in Jun 2024

10/10 Excellent

Scherrelle, Hillsborough

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice peaceful and quiet stay!
Stayed 8 nights in Jun 2024