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Best Western Plus Richmond Airport Hotel

2.5 star property

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Photo gallery for Best Western Plus Richmond Airport Hotel

Exterior
Coffee service
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Lobby
Seasonal outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Gym

Explore the area

Map
5300 Airport Square Ln, Sandston, VA, 23150
  • White Oak Village
    ‪3 min drive‬
  • Dorey Park
    ‪6 min drive‬
  • Broad Street
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Quality Inn Richmond Airport

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, (1002)
The price is €124
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Quality Inn Richmond Airport

About this property

Best Western Plus Richmond Airport Hotel

Suburban hotel with free breakfast and airport shuttle service
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Best Western Plus Richmond Airport Hotel offers 119 accommodations with iPod docking stations and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
The free breakfast at Best Western Plus Richmond Airport Hotel gets high marks from our customers. During your stay, you'll be within walking distance of White Oak Village. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 9 minutes by car from Broad Street and 11 minutes from Greater Richmond Convention Center
  • Free airport and local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Richmond Airport Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. Event space at this hotel measures 441 square feet (41 square meters) and includes conference space. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are free. The business-friendly Best Western Plus Richmond Airport Hotel also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Sandston hotel.

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 4:00 AM to midnight
  • Airport shuttle on request
  • Free local area shuttle up to 2 miles

Food and drink

  • Free full breakfast available 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (441 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV/satellite channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Plus Richmond Airport Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open May 29 and close September 30.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Best Western Plus Richmond Airport Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 464 out of 1157 reviews
Rating 8 - Good. 321 out of 1157 reviews
Rating 6 - Okay. 165 out of 1157 reviews
Rating 4 - Poor. 108 out of 1157 reviews
Rating 2 - Terrible. 99 out of 1157 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Julianne

Disliked: Property conditions & facilities
Construction beside property
Stayed 1 night in Nov 2024

10/10 Excellent

KeVone

Stayed 1 night in Oct 2024

10/10 Excellent

Janice m

Stayed 1 night in Nov 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
(Alone male traveler) Just stayed for 12 hrs until flight so bed was comfortable and clean, shower was hot asked for tile floors due to my allergies which they were able to accommodate and few decent food options within walking distance, I would stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Very convenient leaving my vehicle there.
Stayed 1 night in Nov 2024

6/10 Okay

David

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
The places was fully functional and the room was neat enough. Generally, though, many things were pretty banged up, old, dented, or wonky to work with. Noises from the walls of the elevators, creaky steps, smelly sections, etc. This made the room/hallways FEEL dirty, even though I think things generally seemed clean enough. Room walls were thin and doors didn’t do a great job of insulating either. The staff was often friendly enough, but inattentive or unavailable. Desk was empty on several occasions and I regularly saw a line. Lastly, the surrounding area was fine if one is driving. But it’s not very traversable on foot. There aren’t any sidewalks, and it’s along a broad road with no crosswalks nearby. This is a little weird given its proximity to the airport. The distance to the downtown area should also be considered, as a ride from any of the ridesharing apps can easily be $20-$30.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay
Check in was quick, room was clean, in room amenities nice. Have stayed here several times and never had any issues.
Stayed 1 night in Nov 2024

4/10 Poor

rudy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Darshell

Travelled with partner
Liked: Staff & service
Beds are hard as hell, no sleep
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Lynette

Stayed 1 night in Nov 2024

6/10 Okay

Chris

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Room was marginal. Def not vacuumed, shower was dirty. Didn't think to take pics.
Stayed 1 night in Nov 2024

6/10 Okay

CESAR

Travelled with family, Travelled with family and small children
If you are looking for an inexpensive and quiet of sleep with a bonus breakfast included this is the place for you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bridget

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Erika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Shamelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelt like pot farm, big time stoners yaaaaaa nah im sayin, no bueno, guy at front desk was weird af also. Kept asking my wife if she was staying there alone. Major creep
Stayed 1 night in Oct 2024

2/10 Terrible

Peter

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Don't walk.....RUN from this hotel.
I have stayed at probably 50 hotels in my life and never felt the need to write a review. But this place was AWFUL. Upon checkin, we were greeted by the largest cockroach in the hallway I'd ever seen. The smoke alarm in our room had low battery and kept beeping. They came and took it out, but when we left 4 nights later they'd never replaced it. The "free breakfast" is a joke. The food is terrible, even for free hotel food. The dining room is TINY and you can't walk around if there are more than 8 people there. All of the tables and chairs are probably 20 years old with uneven leg, making eating tons of "fun". The carpet is probably 20 years old and torn in numerous places. Instead of fixing it, they just put floormats over the holes. Very classy. Had to make 2 trips to lobby because keys wouldn't work for more than a day or 2. Almost got attacked by a freakin dog in the elevator one night. Come out of your room at night and it smells like a Snoop Dogg concert. Guess it's cool if pot is your thing. It isnt' mine. The whole place just stunk. I know Best Western isn't "upscale" lodging but this was the worst hotel I have ever stayed in. Only writing a review so whoever reads it will have the sense to stay somewhere else. Anywhere else. Seriously, if I didn't have 5 people staying in 2 rooms, I would have rebooked into the Motel 6 down the road. It could NOT have been any worse.
Stayed 4 nights in Nov 2024

6/10 Okay

Jean-Francois

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dawn, S Prince George

Liked: Cleanliness, staff & service, property conditions & facilities
I just stayed overnight since I had an early flight the next morning. Check in was quick. Room and bathroom clen. Took shuttle to airport at 5:30 am. No issues
Stayed 1 night in Nov 2024

6/10 Okay

Jean-Francois

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Paulette

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very safe and quiet area had to wait about 20 mins to check in cause 1 person was on duty he had to pick someone up from the airport
Stayed 1 night in Nov 2024

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Oct 2024