Holiday Inn Richland on the River, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Richland on the River, an IHG Hotel

Exterior
Outdoor pool
American cuisine
Exterior
Standard Room, 2 Queen Beds, Courtyard View

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Hot tub
  • Room service
  • Gym

Explore the area

Map
802 George Washington Way, Richland, WA, 99352
  • Howard Amon Park
    1 min walk
  • Sterling's Famous Steak Seafood & Salad Bar
    6 min walk
  • Pasco Station
    14 min drive
  • Richland, WA (RLD)
    7 min drive

Room options

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Courtyard View

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Courtyard View

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, River View

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Richland on the River, an IHG Hotel

Riverwalk hotel with a fitness center and a seasonal outdoor pool
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe, and a spa tub are onsite.
Holiday Inn Richland on the River, an IHG Hotel offers 150 accommodations with safes and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Richland on the River, an IHG Hotel. During your stay, you're just a quick walk from Columbia River. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy American cuisine while dining at Ripples Riverside Grille
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Columbia River and Howard Amon Park
  • Pets welcome for a fee
Holiday Inn Richland on the River, an IHG Hotel offers its guests a seasonal outdoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Holiday Inn Richland on the River, an IHG Hotel. Free self parking is available. A complete renovation of Holiday Inn Richland on the River, an IHG Hotel was completed in October 2020.

Smoking is allowed in designated areas at this 3.5-star Richland hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Ripples Riverside Grille - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Free uncovered extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: USD 10 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Ripples Riverside Grille

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • Conference space (10000 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Renovated entire property – October 2020

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay
  • Resort fee: USD 4.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Pet fee: USD 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanford House
Hanford House Red Lion
Hanford House Richland
Red Lion House
Red Lion Richland
Red Lion Richland Hanford House
Richland Hanford
Richland Hanford House
Richland Red Lion
Red Lion Richland Hanford House Hotel
Red Lion Hanford House Hotel
Red Lion Hotel Hanford House
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Red Lion Hanford House
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Richland Red Lion Hotel Richland Hanford House Hotel
Hotel Red Lion Hotel Richland Hanford House
Red Lion Hotel Hanford House
Red Lion Richland Hanford House
Red Lion Hanford House
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Richland Red Lion Hotel Richland Hanford House Hotel
Hotel Red Lion Hotel Richland Hanford House
Red Lion Hotel Richland Hanford House Richland

Holiday Inn Richland on the River, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 354 out of 665 reviews" "
Rating 8 - Good. 158 out of 665 reviews" "
Rating 6 - Okay. 78 out of 665 reviews" "
Rating 4 - Poor. 38 out of 665 reviews" "
Rating 2 - Terrible. 37 out of 665 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lance

Travelled with partner
Liked: Staff & service, property conditions & facilities
We really enjoyed our stay here. Access to the river was amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Sep 2024

4/10 Poor

Marc-Andre

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance of everything. Service horrible, food below average and not so clean.
Stayed 4 nights in Sep 2024

8/10 Good

Rosa R

Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Romm was bemaculate, the public areas, stairs, rugs looked worn and dirty
Stayed 5 nights in Sep 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
The hotel was conveniently located to downtown and right on the river, which was very nice. We enjoyed our stay and will come again.
Stayed 3 nights in Sep 2024

6/10 Okay

Carla

Travelled with group
Liked: Cleanliness
The desk people were inexperienced but tried, need training and more employees on front desk. Im very worried this property may fail, yes even after all these years.
Stayed 3 nights in Sep 2024

8/10 Good

Curt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2024

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kori

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but overpriced
Stayed 2 nights in Aug 2024

2/10 Terrible

calise

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I did not get the room I booked. The staff was rude. Told me there was no manager there or anywhere else I could speak to, that there was no corporate number to call and that they were too busy with other things to help. Said they would contact me and never did. I paid extra for a room I did not get.
Stayed 3 nights in Aug 2024

8/10 Good

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just finishing it's full remodel and it looks very nice. Our room was also nice and fresh and modern. The only minor eyesore was on the ceiling where a big 2-foot square patch was sloppily made, with paint all over the light fixture. But the amenities were fantastic! USB charge ports everywhere throughout the room. We had a very nice stay. We would come back and stay again for sure.
Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Katherine M.

Liked: Cleanliness, property conditions & facilities
It was convenient to the hispital, but our. room was very noisy right next to a busy street. It seemed like a lot to pay per night for that room.
Stayed 2 nights in Aug 2024

6/10 Okay

Janessa, Philomath

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Stayed 1 night in Aug 2024

8/10 Good

Rick

Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay Convenient to places to eat River & park was very nice for scenery & walking
Stayed 1 night in Aug 2024

8/10 Good

Calley

Liked: Cleanliness, staff & service, amenities
Property is right off the water which was beautiful. The facility was clearly in process of being renovated so the room was nice but other areas needed work still. It was a very peaceful place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Judy

Business traveller
Liked: Property conditions & facilities
Parking lot to balcony room!
The first room they gave us had a door opening to the psrking lot and cars were parked wothin10 feet of room so it was not comfortable opening blinds. The room was too dark. However the staff found a room on second floor eith balcony forvthe 2nd thru 6th night
Stayed 6 nights in Jul 2024

10/10 Excellent

De

Travelled with family
Liked: Cleanliness, amenities
Great pool and the room was great too
Stayed 3 nights in Aug 2024

10/10 Excellent

Hanford

Stayed 1 night in Aug 2024

10/10 Excellent

Heidi, Rancho Palos Verdes

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Lynnette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the design of the hotel. Nicely wrapped around a beautifil courtyard.
Stayed 1 night in Aug 2024