ibis Sertaozinho

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Sertaozinho

Reception
Exterior
Standard Twin Room, 2 Single Beds
Restaurant
Standard Room, 1 Double Bed

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Rua Fioravante Sicchieri 100, Esquina Com Jordao Borghetti, Sertaozinho, SP, 14170-690
  • Frederico Dalmasco Municipal Stadium
    7 min walk
  • Food Park Sertãozinho
    5 min walk
  • Rodoviária de Ribeirão Preto
    16 min drive
  • Ribeirao Preto (RAO)
    55 min drive

Room options

Standard Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

ibis Sertaozinho

Hotel in Sertaozinho with a 24-hour front desk and a bar
This smoke-free hotel features a bar/lounge, a business center, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a porter/bellhop. Housekeeping is available on request.
Ibis Sertaozinho offers 119 air-conditioned accommodations with minibars and safes. LCD televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at ibis Sertaozinho, you're just a quick walk from Frederico Dalmasco Municipal Stadium. You'll find features like free WiFi in public areas and free self parking, plus a bar. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes bike rentals
  • Within a 15-minute walk of Frederico Dalmasco Municipal Stadium and Professor Olympia Faria Aguiar Adami Municipal Theater
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
WiFi is free in public spaces. You'll find a business center on site. You can enjoy a drink at the bar/lounge. The business-friendly ibis Sertaozinho also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Free self parking is available.

This 3-star Sertaozinho hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 10:00 AM.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 6:30 AM–10:00 AM on weekends: BRL 35.00 for adults and BRL 20.00 for children
  • 1 bar

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Porter/bellhop

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: BRL 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 35.00 for adults and BRL 20.00 for children
  • Pet fee: BRL 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

ibis Sertaozinho Hotel
ibis Sertaozinho Hotel
ibis Sertaozinho Sertaozinho
ibis Sertaozinho Hotel Sertaozinho

ibis Sertaozinho Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 47 out of 134 reviews" "
Rating 8 - Good. 53 out of 134 reviews" "
Rating 6 - Okay. 20 out of 134 reviews" "
Rating 4 - Poor. 5 out of 134 reviews" "
Rating 2 - Terrible. 9 out of 134 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
quite
Stayed 3 nights in Aug 2023

6/10 Okay

Rian

Liked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Helbert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospedagem horrivel!
Uma estadia totalmente horrivel. O banheiro estava completamente sujo, a pia entupida e o quarto aparentava que havia passado por uma "limpeza" bem basica e rápida. O atendimento da recepção foi horrivel e desorganizado.
Stayed 2 nights in Aug 2024

6/10 Okay

Eder

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Decepcionado
Café da manhã decepcionante Não tem o padrão IBIS Simplesmente horrível
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose A

Stayed 1 night in Aug 2024

4/10 Poor

Maura L DE M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DECEPCIONANTE
Péssimo atendimento. Funcionários desatenciosos, mal educados. Queriam nos cobrar a estadia, sendo que já havíamos pago. Colchão velho, causou dor nas costas. Lençol manchado de sangue. Inadmissível, mas não trocam as roupas. Sem toalha no quarto, nem tapetinho. Tivemos que buscar na recepção, que não atendeu o telefone (9 e celular)porque estavam no horário de "janta". Pedi para trocar os lençóis e tivemos que sair do quarto (norma do hotel, disseram). Quisemos que deixassem a porta aberta, mas a trava estava quebrada, por norma dos bombeiros.Quando uma funcionária da noite nos disse que se quiséssemos, poderíamos ir embora, mas o hotel não devolveria o dinheiro. Isso pode? Absurdo se dirigir a nós neste tom.Ainda nos intimidou quando reclamamos da má recepção, ela disse que iria ver na câmera, duvidando do que eu disse que não tinha niguém na portaria quando chegamos. Foi uma sucessão de acontecimentos desagradáveis. NÃO RECOMENDO A NINGUÉM se hospedar neste hotel. Existem outros melhores, com certeza. O gerente deveria pensar em admitir funcionários com educação, e trocar os lençóis. Sabe-se lá quantas vezes isso aconteceu.
Stayed 2 nights in Aug 2024

8/10 Good

Gabriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Maria Laura

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2024

8/10 Good

bruno

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Victória

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Tudo dentro do esperado, atendimento bom e receptivo, café da manhã bom e variado. Porém, no quesito acomodação, tivemos problemas. O colchão já passou do fim de sua vida útil, tendo dois afundamentos no lugar de deitar do casal. Resultou em noites mal dormidas e muita dor nas costas. Roupa de cama manchada e encardida, com aspecto de suja.
Stayed 2 nights in Jun 2024

8/10 Good

Ulisses

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Lucas

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Herlei Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Robson

Stayed 1 night in Feb 2024

10/10 Excellent

Sérgio

Stayed 1 night in Jan 2024

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Silvio

Stayed 1 night in Oct 2023

10/10 Excellent

Carlos

Travelled with family
Ótima localização, fácil acesso! Atendimento excelente!
Stayed 1 night in Sep 2023

8/10 Good

Paulo

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Rubens

Stayed 1 night in Jul 2023

6/10 Okay

Claudia C

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Sugestão de atendimento no hotel
Ao chegar no Hotel, a recepcionista fez uma confusão na reserva. Que tinha que pagar um valor, sendo que já tinha fechado com vocês. iA gerar um código no cartão. Enfim, depois de grande exaustão, peguei meu cartão para pagar , pq chegamos cansados, queríamos descansar. Ela disse que não era nosso cartão e sim de um cartão virtual. Achamos super desnecessária essa informação. Para os hóspedes não importa a forma. Entre Hotels e Ibis, e sim o ok para nós hospedarmos. Causou um grande estresse. O café da manhã é excelente. Os quartos poderiam ser melhor conservados. No banheiro ser colocado um suporte para shampoo. Antes de acomodar um hóspede ver o que precisa de manutenção. A saboneteira estava caída.
Stayed 2 nights in Jul 2023

10/10 Excellent

Vladimir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito Bom
Hospedagem muito boa.
Stayed 1 night in Jun 2023

10/10 Excellent

Ronaldo

Stayed 2 nights in Jun 2023

8/10 Good

MOISES

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Helton Vargas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023