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14 Oct 2019 by Nikoletta - Front Desk
Thank you for staying with us. We appreciate your feedback!
9 Jul 2024 by LG
Thank you for sharing your experience!
9 Jul 2024 by LG
Dear Guest,Thank you so much for your feedback! We're delighted to hear you enjoyed the location, tranquility, and the kindness of our staff.We sincerely apologize for the shortcomings regarding the pool temperature, missing washing machine, and lack of a gym. These amenities should have been accurately reflected in the hotel description, and we understand this caused inconvenience during your stay.We'd love to hear more details about the pool temperature. Ideally, our pool should be comfortable for guests to enjoy. Your feedback will help us ensure the temperature is adjusted accordingly.We're also investigating the missing washing machine advertised. This is a mistake on our part and doesn't represent the amenities we offer. We'll be sure to update the description immediately to avoid confusion for future guests.Regarding the gym, we understand this can be a significant factor for some guests. We're currently looking into potential solutions, such as partnerships with nearby gyms or in-room exercise equipment options.We truly appreciate your feedback and apologize again for any frustration these discrepancies may have caused.Is there anything else we can do to improve your experience?Sincerely,The Hotel Management Team
6 Nov 2023 by Nikoletta - Front Desk
Thank you for your rate! You help us improve with your comments! Hope to welcome you again!
22 Jun 2023 by Nikoletta Kakousiou - Reservations
Thank you for your rating.Looking forward to welcome you again!
3 Aug 2020 by LG
Thank you for sending us your review.
14 Oct 2019 by Nikoletta -Front Desk
Thank you for staying with us. We appreciate your feedback!
The following facilities will be closed during the winter:
Best Western Plus Hotel Plaza offers its guests a full-service spa, a sauna, and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 495 square feet (46 square metres) and includes conference space. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel Plaza. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Rhodes hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Best Western Plus Hotel Plaza offers 132 accommodations with minibars and a safe. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Rhodes hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Plaza Restaurant – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. Guests are recommended to download the property's Plaza Hotel Rhodes mobile app before check-in.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's Plaza Hotel Rhodes mobile app before check-in.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
