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Stay Inn Hotels

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Stay Inn Hotels

Interior
Front of property
Reception
Outdoor dining
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Pool
  • Room service
  • Parking included

Explore the area

Map
Carretera Monterrey, km 213, Col. Valle Alto, Reynosa, TAMPS, 88710
  • Plaza H100
    10 min walk
  • Peripheral Path Plaza
    3 min drive
  • Parque de Beisbol Adolfo Lopez Mateos
    3 min drive
  • Reynosa, Tamaulipas (REX-General Lucio Blanco Intl.)
    24 min drive

Room options

View all photos for Basic Studio Suite, 2 Bedrooms

Rainfall showerhead, hair dryer, towels

Basic Studio Suite, 2 Bedrooms

  • 27.11 sq m
  • Sleeps 4
  • 2 King Beds and 1 Large Twin Sofa Bed

View all photos for Comfort Double Room

Premium bedding, desk, laptop workspace, blackout curtains

Comfort Double Room

  • 27.11 sq m
  • Sleeps 4
  • 2 King Beds and 2 Queen Beds

View all photos for Junior Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Junior Room, 1 King Bed

  • 34.33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 61.11 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 57.29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Comfort Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Premium bedding, desk, laptop workspace, blackout curtains

Classic Double Room

  • 27.11 sq m
  • Sleeps 4
  • 2 King Beds and 2 Queen Beds

About this property

Stay Inn Hotels

Pet-friendly hotel with a full-service spa connected to a shopping center in Reynosa
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Stay Inn Hotels offers 53 air-conditioned accommodations with blackout drapes/curtains. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Stay Fit. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

With your stay at Stay Inn Hotels, you'll be connected to a shopping center and within walking distance of Plaza H100. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Amenities include a front-desk safe, a 24-hour business center, and 3 meeting rooms
  • Onsite recreation includes a gym
  • 10 minutes by foot from Plaza H100 and a 3-minute drive from Peripheral Path Plaza
  • Cats and dogs welcome for a fee (restrictions apply)
Stay Inn Hotels offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Stay Inn Hotels. You'll have access to the health club at a partner property. Free self parking is available.

This 3-star Reynosa hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 10:00 AM.
Stay Inn Hotels has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • On-site parking options include a carport

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–10:00 AM: MXN 95.00 for adults and MXN 95.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour pool access
  • Access to nearby health club
  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bath
  • Doorbell and phone notification
  • Handrails in stairwells
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Griddle

More

  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet (varies based on length of stay), plus a one-time cleaning fee of MXN 350.00
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 95.00 for adults and MXN 95.00 for children
  • Pet fee: MXN 350 per pet (varies based on length of stay) plus MXN 350.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: MXN 350 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access is available 24-hours a day.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Stay Inn Hotels Hotel
Stay Inn Hotels Reynosa
Stay Inn Hotels Hotel Reynosa

Stay Inn Hotels Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 72 out of 144 reviews" "
Rating 8 - Good. 34 out of 144 reviews" "
Rating 6 - Okay. 24 out of 144 reviews" "
Rating 4 - Poor. 6 out of 144 reviews" "
Rating 2 - Terrible. 8 out of 144 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cesar

Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Monserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked
Stayed 1 night in Jul 2024

6/10 Okay

HUGO

Stayed 1 night in Jul 2024

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay.
Beautiful place, clean, excellent service and breakfast too. I like it.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Great costumer services the staff super friendly the only little problem was that of the sheets had a red stain of what it looked like nail polished but no big deal
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Erika

Stayed 2 nights in Jun 2024

2/10 Terrible

Joel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo hotel
El servicio en la recepción es malísimo La habitación tenía un olor a humedad, el desayuno que ofrecen o estaba listo a las 7:00 am y la persona que atiende estaba en el baño y las bebidas las tenían con candado, te piden 100 pesos para el depósito de tu llave de habitación, nunca vuelvo a instalarme en ese hotel.
Stayed 1 night in May 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t on shape to go to front desk to ask for another room, just arrived and noticed the bad smell from the bathroom/restroom. Just turned on the fan to allow the air to flow. Next morning tried to take a shower but bath was clogged, it became a pool with slippery floor. Was in the rush. I had to take a shower… is amazing they dare to rent a room like this
Stayed 1 night in Dec 2023

6/10 Okay

Karen

Liked: Staff & service
.
Stayed 2 nights in Nov 2023

10/10 Excellent

Justo

Stayed 1 night in Oct 2023

6/10 Okay

Roberto

Liked: Cleanliness, room comfort
Nice stay but had some stressful issues
This hotel's listed Tel# listed on the hotel's website and tel provided by hotels.com did not work. I called from the airport; impossible to contact. I was calling for shuttle pickup. This situation was very stressful. Ended up paying $25 US for taxi. The lockbox in the room did not work; no one at the hotel could fix it. The door lock broke; they moved me to another room. The stay in general was ok. This hotel is next to a small shopping center where the is 4 restaurants and a bar. There is also a gym where if you're a guest, you can use the gym. This was very nice. The service was ok and they have a security guard in the night. All staff was very friendly. If it was not for the "no tel#" issue, this would be a good stay. I was also stressed about the room safe situation; especially no one could fix this. My room did not have a tel so I could not contact the desk. The restaurants and gym next to the hotel makes this a good stay.
Stayed 5 nights in Oct 2023

10/10 Excellent

Florisol

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

Karyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Front desk was nice and checked us in quickly, room was nice and clean. Spent the day in the pool which was very clean as well. Will be back soon!
Stayed 1 night in Jun 2023

6/10 Okay

Kasandra

Travelled with family and small children, Business traveller
Disliked: Staff & service
We asked for a blanket late at night, and they said there was no staff to provide what we needed
Stayed 1 night in May 2023

10/10 Excellent

Paloma

Stayed 1 night in Apr 2023

8/10 Good

jose fernando

Stayed 1 night in Sep 2022

10/10 Excellent

Leeanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. We would stay there again, no doubt.
Stayed 5 nights in Mar 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem is language which is acceptable
Stayed 1 night in Nov 2021

2/10 Terrible

Erika

Stayed 2 nights in Oct 2021

10/10 Excellent

Esteban

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good but no ice machine
Stayed 2 nights in Oct 2021

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice
Stayed 1 night in Sep 2021

8/10 Good

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena calidad y precio
Muy buen lugar para llegar, limpio y buen servicio, les sugiero usar otro tipo de aromatizantes, los que tienen tienen un olor muy fuerte.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and clean, but we were disturbed all night by loud guests on the neighboring rooms.
Stayed 1 night in Jul 2021