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Atrium Ambiance Hotel

4.0 star property
VIP Access

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Photo gallery for Atrium Ambiance Hotel

Outdoor pool, pool umbrellas
Lunch and dinner served, international cuisine
Lounge
Junior Suite, Jetted Tub | View from room
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Room service
  • Spa
  • Laundry

Explore the area

Map
M. Portaliou 24, Rethymno, Crete, 74133
  • Town Beach
    ‪4 min walk‬
  • Blue Beach
    ‪4 min walk‬
  • Rethymnon Town Hall
    ‪16 min walk‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪64 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Suite, Jetted Tub

Executive Suite, Jetted Tub

Executive Suite, Jetted Tub

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 22.0 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Pool View

Deluxe Room, Pool View | Balcony view

Deluxe Room, Pool View

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Pool View

Standard Room, Pool View

Standard Room, Pool View

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, Pool View

Superior Room, Pool View

Superior Room, Pool View

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Jetted Tub

Junior Suite, Jetted Tub

Junior Suite, Jetted Tub

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About this property

Atrium Ambiance Hotel

Suburban hotel with a full-service spa and free breakfast
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Atrium Ambiance Hotel offers 121 air-conditioned accommodations with safes and designer toiletries. Rooms open to balconies. 28-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Rethymno hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
During your stay at Atrium Ambiance Hotel, you're just a quick walk from Town Beach. You'll find features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Oinos
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute walk from Town Beach and 4 minutes by foot from Blue Beach
  • Airport shuttle service available for a fee
Atrium Ambiance Hotel offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. A library, a terrace, and barbecue grills are also featured at the eco-certified Atrium Ambiance Hotel.

Smoking is allowed in designated areas at this 4-star Rethymno hotel.

Guests are served free continental breakfast daily from 7:30 AM to 10:00 AM.
Atrium Ambiance Hotel has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German, Greek, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free off-site parking within 3 ft
  • Return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Oinos

Things to do

  • Billiards/pool table
  • Full-service spa
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 122
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 28-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 14 and younger are not allowed at this property. All guests older than 14 are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 25.00 (subject to availability)
  • In-room safe fee: EUR 2.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1041Κ013A0189300

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 14 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Atrium Hotel Rethimnon
Atrium Rethimnon
Atrium Hotel Rethymnon
Atrium Rethymnon
Atrium Ambiance Hotel Rethymnon
Atrium Ambiance Rethymnon
Atrium Ambiance
Atrium Ambiance Hotel Hotel
Atrium Ambiance Hotel Rethymno
Atrium Ambiance Hotel Hotel Rethymno

Atrium Ambiance Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 49 out of 78 reviews
Rating 8 - Good. 28 out of 78 reviews
Rating 6 - Okay. 0 out of 78 reviews
Rating 4 - Poor. 0 out of 78 reviews
Rating 2 - Terrible. 1 out of 78 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Nice hotel in good location. Staff friendly and rooms small but nice. A kettle in the room but no tea or coffee sachets. The swimming pool was too dirty to use (cloudy and with sand) and mostly in the shade. Location good near the beach and the old town. Of course this makes it noisy - light sleepers might need earplugs!
Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, good service, the breakfast was amazing
Stayed 4 nights in Oct 2024

8/10 Good

Kate

Stayed 7 nights in Jun 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. No coffee or tea making facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

JULIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room spotlessly clean, comfortable beds and choice of pillows! Fabulous breakfast. Location perfect. Only thing that let the room down was lack of usable storage space for clothes. Large wardrobe but only a few hangers and no drawers large enough to put clothes in.
Stayed 7 nights in May 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

8/10 Good

jon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Julia

Stayed 7 nights in Oct 2023

10/10 Excellent

Felecia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great location and has the best staff. They always go the extra mile to help you. They always so helpful.
Stayed 5 nights in Jul 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Exceptional
This is my second trip to the Atrium Ambiance Hotel and it didn't disappoint. The room was great and the hotel is in a good location, close to the beach and not too far from the centre of Rethymno. All staff were charming and helpful and I would like to say a special thanks to the bar staff Sissy and Nikos who were really lovely and looked after us every evening. Would definitely recommend it to family and friends.
Stayed 7 nights in Jul 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Peder

Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Pros: -The Dutch receptionist is the biggest asset of this hotel! She was so nice and helpful! -Clean hotel and modern enough -Plenty of sunloungers available all the time -best fresh orange juice and tzatziki I ever had -good poolside cocktails Cons: - The waiting staff are very rude. Especially the tall blonde lady. She needs to remember this is a hotel restaurant not an army canteen. - the room and bathroom are tiny. I booked a superior room. There is barely any room to move in the bathroom. The shower is good and spacious though. - food is only ok. Nothing special and just a few dishes to choose from. We did find something to eat though every night. - desserts are poor but there was watermelon at breakfast and dinner. - cleaners always forgot to give us 2 large bathroom towels and would just leave 1 large and 2 small towels. We asked reception to give us another towel one night and they had none..very annoying as it happened almost every day.
Stayed 11 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flawless stay! Amazing staff, rooms, pool, location, food, entertainment. Can not recommend enough
Stayed 11 nights in Aug 2020

10/10 Excellent

Raya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Apr 2019

8/10 Good

Tom, Wolverhampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with pool close to the beach
Nice hotel with pool close to the beach. Staff were really friendly, room was modern and also clean. We had bed and breakfast and, being British, found that it was targeted at European guests. There were a large variety of continental options while the cooked breakfast was of an okay quality. We had a great stay though and was a fantastic hotel, would definitely recommend!
Stayed 9 nights in Jul 2017

10/10 Excellent

Thomas, Cranston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth it!
Great place and very good prices.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in great position, close to beach and town
Had a ovely stay here. Staff are all very friendly and helpful and the hotel is spotlessly clean and the food is really good with something for everyone and the pool bar snacks are great at lunchtime if you can't be bothered to move! The hotel is fairly quiet with entertainment every other night but it was so close to town there is always plenty to do. Swimming pool area is well kept, plenty of sunbeds and although the sun is gone from the pool by around 4pm, it is quite a welcome relief! Rooms are clean and well kept and beds are comfortable!

10/10 Excellent

Erika C.

Stayed 2 nights in Sep 2024

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Frédéric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
Alle sehr freundlich, zum Strand nur 200m
Stayed 7 nights in Jun 2024

8/10 Good

Kaja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024