Hotel Unterinnerhof

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Unterinnerhof

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Exterior
View from property
Interior detail
Miscellaneous

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Oberplatten 13, Auna di Sotto, Renon, BZ, 39050
  • Wolfsgrubner See
    7 min drive
  • Renon Cable Car
    9 min drive
  • Erdpyramiden Oberbozen
    16 min drive
  • Bolzano (BZO)
    31 min drive

Room options

Double Room

  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Quadruple Room

  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

About this property

Hotel Unterinnerhof

Hotel in Renon with a sauna and a coffee shop
This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite. Housekeeping is not available.
Hotel Unterinnerhof offers 27 accommodations with complimentary toiletries. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include showers.

This Renon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the helpful staff at Hotel Unterinnerhof. During your stay, you're just a quick walk from Isarco Valley. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a sauna and a playground
  • 10 minutes by car from Dolomites and 11 minutes from Bolzano Christmas Market
  • Pets welcome for a fee (restrictions apply)
Hotel Unterinnerhof offers its guests an outdoor pool and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, an arcade/game room, and ski storage are also featured at Hotel Unterinnerhof.

Smoking is allowed in designated areas at this 3-star Renon hotel.

Onsite venue - This buffet restaurant specializes in Regional cuisine.
Room service is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Outdoor pool
  • Playground
  • Snack bar/deli

Guest services

  • Concierge services
  • Front desk (limited hours)
  • Luggage storage
  • No housekeeping
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per night, plus a deposit of EUR 5 per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: EUR 5 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Unterinnerhof
Hotel Unterinnerhof Renon
Unterinnerhof
Unterinnerhof Renon
Hotel Unterinnerhof Hotel
Hotel Unterinnerhof Renon
Hotel Unterinnerhof Hotel Renon

Hotel Unterinnerhof Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 116 out of 414 reviews" "
Rating 8 - Good. 150 out of 414 reviews" "
Rating 6 - Okay. 79 out of 414 reviews" "
Rating 4 - Poor. 46 out of 414 reviews" "
Rating 2 - Terrible. 23 out of 414 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent! The restaurant was very nice with good food. One gentleman spoke English extremely well and took great care of us.
Stayed 2 nights in Aug 2024

8/10 Good

Tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stop over and a very warm welcome
A good choice, the hotel was well located with plenty of parking and a very warm welcome There were a lot of people looking after us from checking in, to eating in the restaurant through to breakfast. There was a bit of noise from guests late at night which echoed up the stairs but it didn't detract too much from a great stay during our tour
Stayed 1 night in Jun 2024

8/10 Good

Donna

Travelled with family
The bathroom was poorly lit and the toilet seat did not fit properly
Stayed 1 night in May 2024

6/10 Okay

Diego

Travelled with partner
Liked: Cleanliness, staff & service
No me ha gustado el desayuno, decía ser buffet, la primera noche no lo fue y en la segunda muy malo como buffet. Se sentían los ruidos de las otras habitaciones.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views from our room and balcony and great hotel in the mountains. Includes breakfast great place to stay for your $$$!
Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic family-owned hotel
Great family-run hotel with outstanding views of the valley below from our room. Food was good and good value. Very welcoming and we were sorry to leave
Stayed 2 nights in Sep 2023

10/10 Excellent

WEIHUA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous Mountain View from balcony. Best ever.. definitely worth it.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Robert Churchwell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice terrace, step in and out shower was borderline dangerous, AC did not cool the room very well, breakfast needs work as they need to add fruit and coffee to the menu. The music in the bar at night was loud and pretty bad with a pre/recorded dance track and a singer on piano that was more like karaoke than a live musician
Stayed 1 night in Jul 2023

10/10 Excellent

Pichit

Stayed 1 night in May 2023

10/10 Excellent

JAMES ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really friendly and welcoming. The food was great, and the surrounding area was stunning.
Stayed 2 nights in Sep 2022

10/10 Excellent

carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2022

10/10 Excellent

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and restaurant in a great location with phenomenal view onto the valley. The rooms were clean, and the owner and staff were super friendly to us. I recommend this hotel!
Stayed 2 nights in Aug 2022

2/10 Terrible

Jacqueline

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Find somewhere else. I have stayed in abt 15 hotels in this european trip of approx $200/night. Worst experience here. Took abt 15 mins to find someone to check in, place is cluttered to the point of hoarding, not maintained, shower needs major scrubbing, no AC and lots of flies in the room, couple hosting doesn’t speak english so no help asking questions abt the area but they do pressure you when it comes to buy from the restaurant menu without even understanding what you want, WiFi is intermittent but mostly out the whole time, tv cable/antenna also mostly out. Find somewhere else. Not worth the experience.
Stayed 1 night in Jun 2022

8/10 Good

Neville

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2021

8/10 Good

Riyaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and good rooms.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the views it offers, the free breakfast and the peace i felt at night :-) 😊
Stayed 1 night in Oct 2019

8/10 Good

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was wonderful
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shittiest accommodation.
They can't speak English. They aren't cooperative. They will not listen to any of your request. Inshort they are robbers in the face of hotel mafia. I suggest u all to never use this.
Stayed 20 nights in Sep 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views from the hotel to Bolzano, staff was super friendly, Excellent hotel!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff in quiet area. Meals were excellent. They could do enough to help the guests.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Shahar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

2/10 Terrible

Alexey

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay here if you like flies everywhere!
Lots of flies, very dirty rooms. I have 3 issues: 1. Booked a mountain view room. Was given room in the basement. See attached photos. 2. In the booking and in the hotel it said free WiFi. Was not able to find any WiFi network in the whole hotel, not even in the room. 3. Spent 45 minutes before the sleep time killing flies in the room, see photos attached. They were everywhere and a lot of them! 4. No AC in the hotel. 5. Opened a door in the morning to get some fresh air and a dog walked into the room from outside. Didn't affect me at all as we love dogs but could've scared someone especially with kids. Overall, very disappointed with this hotel. Owner appeared to be nice though as he served us some food at late night when we arrived, without showing us the price, then was a surprise bill of 25 euro for a plate of cold meat apetiziers which they served during breakfast next morning. Would I seen the price before, would never pay more that 5-10 euro for it.
Stayed 1 night in Jul 2019

10/10 Excellent

Terry, Vancouver Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was unique, situated at the top of a mountain the views were amazing. the staff were very helpful
Stayed 1 night in Jun 2019