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Renaissance Reno Downtown Hotel & Spa

4.0 star property

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Photo gallery for Renaissance Reno Downtown Hotel & Spa

Seasonal outdoor pool
Meeting facility
Meeting facility
Lobby
Down duvets, desk, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Spa
  • Parking available
  • Pool
  • Room service

Explore the area

Map
One South Lake Street, Reno, NV, 89501
  • Riverwalk District
    ‪3 min walk‬
  • National Automobile Museum
    ‪4 min walk‬
  • Club Cal-Neva Casino
    ‪4 min walk‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Down duvets, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 36.6 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Down duvets, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 36.6 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

View from room

Suite, 1 King Bed, Corner

  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Down duvets, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 32.1 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

View from room

Suite, 1 Bedroom, Non Smoking

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Down duvets, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

  • 32.1 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Down duvets, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

Down duvets, desk, blackout curtains, iron/ironing board

Single Room, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Down duvets, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Renaissance Reno Downtown Hotel & Spa

Hotel with a full-service spa, steps from Pioneer Center for the Performing Arts
Along with a full-service spa, this smoke-free hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness center, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Renaissance Reno Downtown Hotel & Spa offers 186 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature down comforters. 49-inch Smart televisions come with premium cable channels and Netflix.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include massages. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at Renaissance Reno Downtown Hotel & Spa. During your stay, you're just a quick walk from Pioneer Center for the Performing Arts. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi in some public areas
  • Enjoy Mediterranean cuisine while dining at The Shore Room
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and bike rentals
  • Steps from Pioneer Center for the Performing Arts and 3 minutes by foot from Riverwalk District
  • Pets welcome for a fee
Renaissance Reno Downtown Hotel & Spa offers its guests a full-service spa, a fitness center, and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business center and meeting rooms are available. An arcade/game room, multilingual staff, and concierge services are also featured at the business-friendly Renaissance Reno Downtown Hotel & Spa. Parking is available for a fee.

This 4-star Reno hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 1:00 PM.
The Shore Room - This restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 18 per night)
  • Uncovered valet parking on site (USD 23 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–1:00 PM: USD 12-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • The Shore Room

Things to do

  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Spa

  • 6 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV
  • TV channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 18 per night
  • Uncovered valet parking fee: USD 23 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Renaissance Reno Downtown
Renaissance Reno & Spa Reno
Renaissance Reno Downtown Hotel
Renaissance Reno Downtown Hotel & Spa Reno
Renaissance Reno Downtown Hotel & Spa Hotel
Renaissance Reno Downtown Hotel & Spa Hotel Reno

Renaissance Reno Downtown Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 368 out of 591 reviews
Rating 8 - Good. 135 out of 591 reviews
Rating 6 - Okay. 43 out of 591 reviews
Rating 4 - Poor. 24 out of 591 reviews
Rating 2 - Terrible. 21 out of 591 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Lemetrica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures don’t do the hotel justice. The spa amazing. The staff friendly and knowledgeable of the area, very helpful.
Stayed 2 nights in Nov 2024

6/10 Okay

Alexis

Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Liked: Cleanliness, amenities
The best hotel in Reno… bar none! Best in class customer service. Beautiful accommodations - well appointed room, spectacular restaurant and perfect river front location.
Stayed 1 night in Nov 2024

2/10 Terrible

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When we checked out one of staff members were not nice and not welcoming. They didn't even smile or ask us about our stay. They questioned a for request email thinking it was coming from me. We felt we were treated as if we re criminals. Not coming back here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in Reno for sure.
Stayed 1 night in Oct 2024

8/10 Good

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Carlos

Stayed 2 nights in Sep 2024

10/10 Excellent

tim

Liked: Cleanliness
Stayed 5 nights in Aug 2024

6/10 Okay

William

Business traveller
Liked: Cleanliness, staff & service, room comfort
Lighting in the room, especially in the bathroom was insufficient Front desk staff, however, were great Restaurant was above average; somewhat limited menu, but what was on there was very good
Stayed 1 night in Sep 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was great as we arrived early and they accommodated us immediately. Rooms were nice, but small. Dining in hotel was good, but didn't like the area around the hotel. Didn't seem safe. Parking not included in stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Wayne

Stayed 2 nights in Aug 2024

10/10 Excellent

Deanna

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pet friendly stay at Renaissance. The staff was pleasant and helpful. The spa is welcoming and relaxing. We enjoyed the Shore Bar and the patio by the river.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tommy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2024

10/10 Excellent

Celia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had the BEST stay here. We got an amazing upgrade. Corner room with magnificent views. Every single staff member was professional and kind. The restaurant is really good. You can sit inside or outside with a front row river view. The fresh brioche bread with avocado or made as French Toast was a favorite. If you need to be in that area of Reno, I wouldn't stay anywhere else.
Stayed 2 nights in Aug 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great place to stay. Hotel can be a bit loud based on traffic noise, air conditioner, and other guests. The staff was amazing, the facility was clean and up to date. Only suggestion is to upgrade pool area, looks the same as 8 years ago when I last visited.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Benito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Reyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Everything was good. We had a nice stay
Stayed 1 night in Jul 2024

2/10 Terrible

ROBERT

Stayed 1 night in Jul 2024

10/10 Excellent

Dan

Stayed 2 nights in Jun 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean and safe hotel. Classy place to stay in Reno
Stayed 1 night in Jun 2024

6/10 Okay

Elizabeth

Travelled with family, Travelled with group
Spa was a disappointment. We arrived 30 minutes early to relax at the spa before our spa package however it took 25 minutes to check in as others were checking out and we were asked to wait. Once we were escorted in we changed and immediately we were called back for our massages. Massages were good but our package was supposed we be a massage and facial. it was not a facial. Just a mud mask. Not worth that price of the package. We were also supposed to get a tshirt and we were asked what size shirt we wanted on Friday when we confirmed our appointment. However when we checked out they did it have our sizes for shirts! Why bother asking then? We ended up with tote bags instead. We confirmed our appointment 3 times too-By email, text and call- excessive and annoying. I understand if we didn’t reply but we replied each time!! Then we I tried checking out after our spa appointment the credit card machine wasn’t working after resetting the system 2 times the attendant ended up charging my card manually. Very time consuming as we were had dinner reservations we were trying to get too.
Stayed 1 night in Jun 2024