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Hilton Garden Inn Reno

3.0 star property

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Photo gallery for Hilton Garden Inn Reno

Lobby
Indoor pool, pool loungers
32-inch LCD TV with cable channels, TV, video game console
Suite, 1 Bedroom
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Parking available

Explore the area

Map
9920 Double R Blvd, Reno, NV, 89521
  • Reno-Sparks Convention Center
    ‪6 min drive‬
  • Atlantis Casino
    ‪7 min drive‬
  • Peppermill
    ‪8 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for King Room, Jetted Tub

Minibar

King Room, Jetted Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Evolution

In-room safe, desk, laptop workspace, blackout curtains

Evolution

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard

In-room safe, desk, laptop workspace, blackout curtains

Standard

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room amenity

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Minibar

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (With Drinks-Snacks)

Room amenity

Room, 1 King Bed (With Drinks-Snacks)

  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenity

SpringHill Suites by Marriott Reno

  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
4.5 out of 5, Wonderful, (962)
The price is €144
for 1 room
includes taxes & fees
28 Apr - 29 Apr
SpringHill Suites by Marriott Reno

About this property

Hilton Garden Inn Reno

Family-friendly hotel with a fitness center and a 24-hour front desk
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Hilton Garden Inn Reno offers 135 accommodations with video-game consoles and safes. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a fitness center, and in-room fitness.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Reno. During your stay, you'll be close to Reno-Sparks Convention Center. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi and wired Internet in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by car from Reno-Sparks Convention Center and 7 minutes from Atlantis Casino
  • Cats and dogs welcome for a fee
Hilton Garden Inn Reno offers its guests an indoor pool, a fitness center, and in-room fitness. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. The family-friendly Hilton Garden Inn Reno also features a vending machine, coffee/tea in a common area, and a fireplace in the lobby. For a fee, parking is available. A complete renovation of Hilton Garden Inn Reno was completed in July 2020.

This 3-star Reno hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6 AM to 10 AM and on weekends from 7:00 AM to 11 AM.
The Garden Grille & Bar - This restaurant serves breakfast only. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 8 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6 AM to 10 AM on weekdays and 7:00 AM to 11 AM on weekends; USD 13.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Garden Grille & Bar

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Streaming fitness classes

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay (maximum USD 50 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 13.95 per person
  • Self parking fee: USD 8.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 50 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Reno
Hilton Garden Inn Reno
Reno Hilton Garden Inn
Hilton Garden Inn Reno Hotel Reno
Hilton Garden Inn Reno Hotel
Reno Hilton Garden Inn
Hilton Garden Inn Reno Reno
Hilton Garden Inn Reno Hotel
Hilton Garden Inn Reno Hotel Reno

Hilton Garden Inn Reno Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 476 out of 1001 reviews
Rating 8 - Good. 307 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 69 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Sensitive to scent beware
In the lobby and hallway there was an overpowering smell of perfumed cleaner. It was terrible. Like being in a candle store or the applying powdered carpet cleaner. I was very unpleasant. Fortunately the room had a window which opened to make it bearable. Someone is trying to hard.
Stayed 3 nights in Jan 2025

10/10 Excellent

PAM

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and very comfortable. The evening dining was fabulous. Roberto the waiter/bartender was fantastic. Was sort of disappointed that the breakfast wasn’t free, but McDonalds was close by. I would stay again! Pam from Nevada
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in Jan 2025

4/10 Poor

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The digital lock didn’t work properly during our stay. We would hear the lock unlock after touching it with the card, but when we would turn the handle, the door wouldn’t open. It took a few tries before being able to open the door. The bathroom ventilation was suboptimal. It took a long time to lower the humidity even with the door open. We stayed for three nights. Housekeeping was supposed to be done every other day. After the second day, we were expecting our room to be clean but it was not done when we came back to the room late in the afternoon. We talked to the agent at the front desk and were told housekeeping reported seeing our “no service at that time” sign. We had the sign on until 8:40am when we left for the day. We expected housekeeping to have come back to check if we left during the time they are supposed to clean during the day but they didn’t.
Stayed 3 nights in Dec 2024

4/10 Poor

Linda

Travelled with partner
Liked: Cleanliness, staff & service
I booked here because I wanted a hot tub and a pool. Your hot tub was out of order. I opted for both nights with my credit card. I left ten minutes after check out and your staff tried to charge my card for $270.00 a half hour later. I reported your company for fraud and will probably never stay in any of your establishments again. Your a bunch of lying crooks!
Stayed 2 nights in Dec 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Karla

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Dissapointed
I did not like all the extra charges this hotel tacks on. $ 8 for parking, $50 if we wanted to have the dogs with us, $19 for breakfast.. All these extra charges are not clearly stated on the website so we were not prepared for them. Will be very unlikely to stay here again.
Stayed 1 night in Dec 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was wonderful. I was disapointed to find out there was a charge for parking!
Stayed 1 night in Dec 2024

10/10 Excellent

Gater

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Dec 2024

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, property conditions & facilities
It's right next to the independent living apartments.
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick & easy check-in process.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Gloria

Stayed 1 night in Nov 2024

10/10 Excellent

terrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jean-Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. Hotel close to shops and restaurants. Hotel was busy during a weekend, it’s close to Reno.
Stayed 1 night in Oct 2024

8/10 Good

Walker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Casey

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
Got to the Hotel and the main entry was locked and no one was answering the phone . Mind you I did get there late around midnight buyer just had a long trip from out of state and my family and I couldn’t wait to get in our room and we had to wait a little longer because staff lock the doors because they were away from the desk . About less then 10 mins later a gentlemen finally let me in
Stayed 1 night in Sep 2024

8/10 Good

Susanna

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Guadalupe, Union city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

josh

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a king bed accessible room reservation that was pepaid but they gave me a double queen standard and said they would not honor my reservation. Then the shower handle came apart when I turned it on. After we cleaned the mess from the shower handle and maintenance repaired it I asked the desk staff for some new towels and she gave me used dirty towels. She was rude about having an animal and she charged me the pet fee twice which I didn't notice until the morning desk lady checked us out.
Stayed 1 night in Sep 2024