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Hilton Garden Inn Reno

3.0 star property

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Photo gallery for Hilton Garden Inn Reno

Lobby
Lobby
Suite, 1 Bedroom
Terrace/patio
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Parking available

Explore the area

Map
9920 Double R Blvd, Reno, NV, 89521
  • Reno-Sparks Convention Center
    ‪6 min drive‬
  • Atlantis Casino
    ‪7 min drive‬
  • Peppermill
    ‪8 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for King Room, Jetted Tub

Minibar

King Room, Jetted Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Evolution

In-room safe, desk, laptop workspace, blackout curtains

Evolution

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard

In-room safe, desk, laptop workspace, blackout curtains

Standard

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room amenity

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Minibar

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (With Drinks-Snacks)

Room amenity

Room, 1 King Bed (With Drinks-Snacks)

  • Sleeps 3
  • 1 King Bed

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Property amenity

SpringHill Suites by Marriott Reno

  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
4.5 out of 5, Wonderful, (940)
The price is €147
for 1 room
includes taxes & fees
29 Mar - 30 Mar
SpringHill Suites by Marriott Reno

About this property

Hilton Garden Inn Reno

Family-friendly hotel with a fitness center and a 24-hour front desk
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Hilton Garden Inn Reno offers 135 accommodations with video-game consoles and safes. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a fitness center, and in-room fitness.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Reno. During your stay, you'll be close to Reno-Sparks Convention Center. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi and wired Internet in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by car from Reno-Sparks Convention Center and 7 minutes from Atlantis Casino
  • Cats and dogs welcome for a fee
Hilton Garden Inn Reno offers its guests an indoor pool, a fitness center, and in-room fitness. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. The family-friendly Hilton Garden Inn Reno also features a vending machine, coffee/tea in a common area, and a fireplace in the lobby. For a fee, parking is available. A complete renovation of Hilton Garden Inn Reno was completed in July 2020.

This 3-star Reno hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6 AM to 10 AM and on weekends from 7:00 AM to 11 AM.
The Garden Grille & Bar - This restaurant serves breakfast only. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 8 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6 AM to 10 AM on weekdays and 7:00 AM to 11 AM on weekends; USD 13.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Garden Grille & Bar

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Streaming fitness classes

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay (maximum USD 50 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 13.95 per person
  • Self parking fee: USD 8.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 50 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Reno
Hilton Garden Inn Reno
Reno Hilton Garden Inn
Hilton Garden Inn Reno Hotel Reno
Hilton Garden Inn Reno Hotel
Reno Hilton Garden Inn
Hilton Garden Inn Reno Reno
Hilton Garden Inn Reno Hotel
Hilton Garden Inn Reno Hotel Reno

Hilton Garden Inn Reno Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 477 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jean-Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. Hotel close to shops and restaurants. Hotel was busy during a weekend, it’s close to Reno.
Stayed 1 night in Oct 2024

8/10 Good

Walker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Casey

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
Got to the Hotel and the main entry was locked and no one was answering the phone . Mind you I did get there late around midnight buyer just had a long trip from out of state and my family and I couldn’t wait to get in our room and we had to wait a little longer because staff lock the doors because they were away from the desk . About less then 10 mins later a gentlemen finally let me in
Stayed 1 night in Sep 2024

8/10 Good

Susanna

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Guadalupe, Union city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

josh

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a king bed accessible room reservation that was pepaid but they gave me a double queen standard and said they would not honor my reservation. Then the shower handle came apart when I turned it on. After we cleaned the mess from the shower handle and maintenance repaired it I asked the desk staff for some new towels and she gave me used dirty towels. She was rude about having an animal and she charged me the pet fee twice which I didn't notice until the morning desk lady checked us out.
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Susan

Travelled with family
Disliked: Amenities, property conditions & facilities
Spa was closed, lobby had clumps of mud on the floor, breakfast was not included in room rate, Suite had shuttered doors between bedroom and living area with gaps so not really private. Living area advertised as having sleeper sofa did not. Blackout curtains had huge gaps.
Stayed 1 night in Sep 2024

10/10 Excellent

Ron

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We were visiting family for a wedding. The property had a lot of options to eat shop and good freeway access. Staff was very nice
Stayed 3 nights in Sep 2024

10/10 Excellent

Chai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Amy

Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Stayed 1 night in Aug 2024

8/10 Good

Melida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
The rooms are very nice and clean. Staff was friendly.Overall would stay there again.
Stayed 1 night in Jul 2024

10/10 Excellent

Mitsuyasu

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our trip.
Stayed 1 night in Aug 2024

10/10 Excellent

MINDY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kristie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
They have a very nice environment. You can sit out by the fire pit at night to warm up or take a Jacuzzi or go for a swim and then in the morning you treated with a nice breakfast very family friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dan

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
We enjoyed our stay, staff friendly. Room was clean & quiet. Dog friendly was our deciding factor to stay
Stayed 1 night in Jul 2024

4/10 Poor

Nira

Travelled with family
Disliked: Staff & service
Large room with the two queen beds, comfortable bed. Felt Nicole and dimed: bottle water in the room was $3, breakfast was NOT included. They had a below standard buffet type breakfast bar set up. Started toasting a bagel only to learn it would cost me $19.50! I was shocked. There were no signs and I was embarrassed. Extra room charges don’t make sense on my extra bill…. I’m going to have to call to figure out why I was charged about $100 extra to my Expedia bill. I had a small fog (which I told them about), but that is typically $15-$25 extra. I was ex he hen I arrived and simply forgot to ask. I will not be staying at a Hilton again. The room was nice, but I was so shocked about the extra charges that I can’t imagine ever trust them again.
Stayed 1 night in Jul 2024

10/10 Excellent

Ray

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and services for pets
Stayed 1 night in Jul 2024