Eldorado Resort Casino at THE ROW

4.0 star property

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Photo gallery for Eldorado Resort Casino at THE ROW

Front of property
Theatre show
5 bars/lounges, brewpub
7 restaurants, breakfast, lunch, dinner served; Italian cuisine
Luxury Room, 2 Queen Beds, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Spa
  • Parking available
  • Pool
  • Room service
  • Air conditioning

Explore the area

Map
345 N Virginia St, Reno, NV, 89501
  • Riverwalk District
    ‪2 min walk‬
  • Reno Arch
    ‪2 min walk‬
  • National Bowling Stadium
    ‪2 min walk‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪7 min drive‬

Room options

Premium Suite King Non-Smoking

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite King Non-Smoking

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Twenty One Suite King Non-Smoking

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

PETITE ROOM 1 QUEEN NON-SMOKING

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Corner Spa Suite King Non-Smoking

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Player Spa Large Suite King Smoking

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Player Spa Suite King Non-Smoking

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Luxury Room, 1 King Bed, Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Petite Suite King Non-Smoking

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Eldorado Resort Casino at THE ROW

Hotel with 7 restaurants, steps from National Bowling Stadium
7 restaurants, a full-service spa, and a casino are available at this hotel. WiFi in public areas is free. Additionally, a nightclub, 5 bars/lounges, and a fitness center are onsite. Change of towels is available on request.
Eldorado Resort Casino at THE ROW offers 815 accommodations with safes and coffee/tea makers. This Reno hotel provides complimentary wireless Internet access.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Silver Legacy has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at Eldorado Resort Casino at THE ROW. During your stay, you're just a quick walk from Riverwalk District. You'll find features like free WiFi in public areas, plus 7 restaurants and 5 bars.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 7 restaurants, 2 coffee shops/cafes, and 5 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to hot stone massages, body scrubs, or body wraps at The Spa at Silver Legacy
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the restaurant
  • Steps from National Bowling Stadium and 10 minutes by foot from National Automobile Museum
Eldorado Resort Casino at THE ROW offers its guests a full-service spa, a fitness center, and a seasonal outdoor pool. There are 7 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 5 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 9 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A casino, a nightclub, and spa services are also featured at Eldorado Resort Casino at THE ROW. Parking is available for a fee.

Smoking is allowed in designated areas at this Reno hotel.

Roxy - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
La Strada - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Brew Brothers - This brewpub specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Ichiban - This steakhouse specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Millies - This café specializes in American cuisine and serves breakfast, brunch, and lunch. Open select days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (USD 15.00 per stay; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • 7 restaurants and 2 coffee shops
  • 5 bars/lounges
  • Room service available

Restaurants on site

  • Roxy
  • La Strada
  • Brew Brothers
  • Ichiban
  • Millies

Things to do

  • Concerts/live shows
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Fence around the pool
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (12000 square feet)
  • Meeting rooms - 9

Outdoors

  • Pool sunloungers

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open selected days
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 36 casino gaming tables
  • 1000 casino slot machines
  • Casino (81000 square feet of space)
  • Casino sportsbook
  • Casino VIP room
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 14 to May 12:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 22.7 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 41.93 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Airport shuttle
  • Fitness center access
  • In-room coffee
  • Phone calls
  • Pool access
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 15.00 per stay (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 22.7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open April 01 and close October 14.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Eldorado Casino Reno
Eldorado Hotel Casino Reno
Eldorado Resort Casino Reno
Eldorado Hotel Reno
Eldorado Resort Reno
Eldorado Casino At The Row
Eldorado Resort Casino at THE ROW Reno
Eldorado Resort Casino at THE ROW Hotel
Eldorado Resort Casino at THE ROW Hotel Reno

Eldorado Resort Casino at THE ROW Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1204 out of 2753 reviews
Rating 8 - Good. 711 out of 2753 reviews
Rating 6 - Okay. 393 out of 2753 reviews
Rating 4 - Poor. 234 out of 2753 reviews
Rating 2 - Terrible. 211 out of 2753 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ivy

Stayed 1 night in Nov 2024

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 4 nights in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
I'll definitely be staying here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
na
Stayed 1 night in Nov 2024

8/10 Good

Kristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

David, Goodland

Liked: Cleanliness, staff & service, amenities
Heating unit and toilet ran all night, reported issues to staff, fixed heating unit, not toilet. Ran last 2 days of stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay in a lovely room.
Stayed 1 night in Sep 2024

2/10 Terrible

Bradley

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Customer Service
I was't welcome to stay becuase i had a dif and attempted to canel 15 minutes after booking and was refused.
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got a suite Because we were there with other people. It was spacious and clean and had all of the amenities needed. We really enjoyed our stay.
Stayed 3 nights in Nov 2024

2/10 Terrible

Samantha

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I left my sunglasses and call them after few hours didn’t give it to me
Stayed 4 nights in Nov 2024

10/10 Excellent

Kristol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hamand

Stayed 3 nights in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and the staff was great. My only complaint was the a/c fan was stuck in the on position and I couldn't adjust the temperature, which did not rise higher than 61 degrees. It wasn't enough of a big deal to keep me from enjoying my stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service except Macys. They told me they were closing and that i needed to leave soon. I wasnt even done eating. Neds were fantastic
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Property conditions & facilities
N
Stayed 1 night in Nov 2024

10/10 Excellent

Joni

Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Our room could’ve been cleaner. The curtain pull was broken. The shower doors were difficult to open and close. The toilet paper kept falling off of the ridiculously designed holder. The sheets and blankets were of good quality and clean, free of stains. The bed was a bit firm for my preference. Noise was an issue, but we were there for the motorcycle rally so I guess loud roaring engines is to be expected. The most disappointing thing was that the hot tub was not available and the pool area bar wasn’t open. On a busy event weekend we expected these things to be available. The downstairs bar was also closed at 5:30pm on Friday evening, which again was very disappointing for a big event weekend. After riding for 6 hours to get to Reno we really just wanted a cocktail and a dip in the hot tub.
Stayed 3 nights in Sep 2024

10/10 Excellent

KATHLEEN, Folsom

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to stay an extra night because of the snow and we were able to stay in the same room which made everything very convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well, we only needed a place for one night.
Did a quick overnight stay. Discovered that the hotel is not ADA friendly. Upon arrival, the lobby was clearly marked at the escalator. We have a member in a wheelchair, so we had to search for the elevator, which was not clearly marked and had to ask for assistance. We had requested an ADA room at the point of reservation (2 months in advance) a this was not able to be provided. One we got to our room, standard items were missing such as coffee for the coffee maker and complementary shampoo. As we headed to The Row for dinner, we discovered that it was split by stairs and provided no ramps. Oh yes, there was a self-serve lift, but it was locked. We had to search for staff to help operate it. Not our best hotel experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from a few elevators that were out of service during morning check-out on Sunday, our stay was excellent and we’ll be back.
Stayed 2 nights in Nov 2024