Atlantis Casino Resort Spa

4.0 star property

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Photo gallery for Atlantis Casino Resort Spa

Interior
Outdoor spa tub
Indoor pool, outdoor pool, pool loungers
Restaurant
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available

Explore the area

Map
3800 S Virginia Street, Reno, NV, 89502
  • Atlantis Casino
    ‪1 min walk‬
  • Reno-Sparks Convention Center
    ‪7 min walk‬
  • Peppermill
    ‪18 min walk‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪9 min drive‬

Room options

Atlantis Premier King

  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Atlantis Premier, 2 Queen Beds

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Atlantis Premier King

  • Sleeps 3
  • 1 King Bed

Concierge Tower, 2 Queen Beds

  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Atlantis Premier, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Concierge Tower, King Bed

  • 42 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Atlantis Casino Resort Spa

Family-friendly resort connected to the convention center in Reno/Tahoe Airport with 8 restaurants
8 restaurants, a full-service spa, and a casino are available at this resort. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, an indoor pool, an outdoor pool, and a health club are onsite.
Atlantis Casino Resort Spa offers 818 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Atlantis has 17 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Atlantis Casino Resort Spa. During your stay, you'll be connected to the convention center, and just a quick walk from Atlantis Casino. You'll find features like free WiFi in public areas and a free roundtrip airport shuttle, plus 8 restaurants.
  • Free WiFi
  • Drinking and dining options include 8 restaurants, 2 coffee shops/cafes, and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to massages, body scrubs, or facials at Spa Atlantis
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have really good things to say about the accommodations, from the comfy beds and spaciousness to the cleanliness and overall comfort
  • 7 minutes by foot from Reno-Sparks Convention Center and a 3-minute drive from Meadowood Mall
  • Free airport shuttle service
Atlantis Casino Resort Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 8 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this resort measures 54 square feet (5 square meters) and includes a conference center. A casino, a health club, and a hot tub are also featured at the family-friendly Atlantis Casino Resort Spa. A roundtrip airport shuttle is free during limited hours.

Smoking is allowed in designated areas at this 4-star Reno resort.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10:00 AM.
Atlantis Casino Resort Spa has 8 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free return airport shuttle from 4:30 AM to 12:30 AM
  • Limo/town car service
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–10:00 AM: USD 3-25 for adults and USD 3-25 for children
  • 8 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Concerts/live shows
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Corner/local shop
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (54 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 17 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 36 casino gaming tables
  • 1391 casino slot machines
  • Casino (61000 square feet of space)
  • Casino sportsbook
  • Casino VIP room
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay (for stays between 1 January - 31 December)
  • Resort fee: USD 45.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking
  • Ski storage
  • Hot tub access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3 to 25 for adults, and USD 3 to 25 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Atlantis Casino Resort Spa Featuring Concierge Hotel Tower Reno
Atlantis Casino Resort Spa Featuring Concierge Hotel Tower
Atlantis Casino Spa Featuring Concierge Tower
Atlantis Casino Spa Featuring Concierge Tower Reno
Atlantis Casino Featuring Con
Atlantis Casino Spa Reno
Atlantis Casino Resort Spa Reno
Atlantis Casino Resort Spa Resort
Atlantis Casino Resort Spa Resort Reno

Atlantis Casino Resort Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2573 out of 3974 reviews
Rating 8 - Good. 811 out of 3974 reviews
Rating 6 - Okay. 285 out of 3974 reviews
Rating 4 - Poor. 140 out of 3974 reviews
Rating 2 - Terrible. 165 out of 3974 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

April

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was highly disappointed with the room that I was in, it overlooked the roof and all of the air conditioning units and equipment. We’re literally right outside my window. That’s all that I could see. Also, it was windy and it sounded like I was in a wind tunnel. I did not request a handicapped room, which I received and was disappointed because it was a bathroom and the shower was a roll in- and there was no bathtub. Everything in the bathroom was super low to the ground.. The front desk staff was not friendly at all, I was very disappointed with the customer service received.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christian

Stayed 1 night in Nov 2024

10/10 Excellent

Brant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greaat!!
Stayed 1 night in Oct 2024

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Gena

Stayed 2 nights in Oct 2024

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and lovely room for the price!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Stacy

Stayed 1 night in Nov 2024

10/10 Excellent

Binela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From walking in until check out the staff was extremely friendly and helpful . Dining options were great, with low and high end options available . Walking through the casino it was clean and it felt safe with security around.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yeu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Ability of have my pillow changed
Stayed 3 nights in Oct 2024

10/10 Excellent

Jordan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall a great stay
Gorgeous room, and their indoor atrium pool was sooo neat. Not to mention the hot tub outside. We enjoyed it up until they closed at 10pm and the spa staff was really friendly(: I do wish they had better front desk visibility. Spent a lot of time standing waiting 5+ minutes before someone came out to help.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Oct 2024

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport nice, hotel & casino, we'll be back
Stayed 3 nights in Nov 2024

8/10 Good

Joel

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Stefan, Austin

Stayed 2 nights in Oct 2024

10/10 Excellent

Quiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atlantis is great
Great food, fun slots and beautiful room. Indoor pool and outdoor hot tub.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Patricia

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
No hot water on first day. After that only lukewarm water. Rude check in staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new rooms.
Nice place to stay. The renovated rooms are very comfortable. The walls are a little thin though. Being able to hear neighboring toilets is not enjoyable.
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Marilyn

Stayed 1 night in Nov 2024

10/10 Excellent

angel

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Christine

Travelled with family
Disliked: Staff & service
Terrible service at the buffet. They seated someone else at our table while we were getting food. Beverages were hit or miss. One of the servers put a tub of dirty dishes and discarded food on my seat and walked away. The food, honestly, wasn’t very good. Dry prime rib, overcooked mac n cheese, slimy shrimp, etc. The “clarified” butter had so much stuff swimming in it. To top it off, our room was next to the elevators so it sounded like trains going by every minute all night. We won’t be visiting this property again.
Stayed 1 night in Nov 2024