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Sari Pacifica Resort & Spa Redang Island

3.0 star property

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Sari Pacifica Resort & Spa Redang Island

Garden
View from room
View from room
Exterior
Boating

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Lot 87 and 88, Redang Island, Terengganu, 21090
  • Redang Beach
    19 min walk
  • Berjaya Beach
    429 min walk
  • Redang Mosque
  • Redang Island (RDN)
    412 min walk

Room options

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Aerial view

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About this property

Sari Pacifica Resort & Spa Redang Island

Waterfront resort with an outdoor pool
At Sari Pacifica Resort & Spa Redang Island, relax by an outdoor pool or hit the beach where you can enjoy volleyball.
Sari Pacifica Resort & Spa Redang Island offers 74 air-conditioned accommodations with complimentary bottled water and bathrobes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. LCD televisions are featured in guestrooms.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
During your stay at Sari Pacifica Resort & Spa Redang Island, you'll be within walking distance of Redang Beach. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, a gift shop, and a terrace
  • Onsite recreation includes volleyball
  • 16.2 mi (26 km) from Summer Bay Resort Beach
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. An outdoor pool, spa services, and a terrace are also featured at Sari Pacifica Resort & Spa Redang Island.

This 3-star Redang Island resort is smoke free.

Kayu Manis Restaurant - Onsite restaurant.
Cengkih Pool Bar - Onsite lobby lounge. Open daily.
Room service is available.

Languages

Chinese (Mandarin), English, Malay, Russian

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 7:00 AM to 2:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Kayu Manis Restaurant
  • Cengkih Pool Bar

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Outdoor pool
  • Spa services

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Business services

  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Contactless check-in available

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Sari Pacifica Resort & Spa Redang Island

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 25 per person (one-way)
  • Airport shuttle fee per child: MYR 25 (one-way), (from 4 to 11 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Sari Pacifica
Sari Pacifica Redang Island
Sari Pacifica Resort
Sari Pacifica Resort Redang Island
Sari Pacifica Resort Spa Redang Island
Sari Pacifica & Redang Redang
Sari Pacifica Resort Spa Redang Island
Sari Pacifica Resort & Spa Redang Island Resort
Sari Pacifica Resort & Spa Redang Island Redang Island
Sari Pacifica Resort & Spa Redang Island Resort Redang Island

Sari Pacifica Resort & Spa Redang Island Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 32 out of 149 reviews" "
Rating 8 - Good. 52 out of 149 reviews" "
Rating 6 - Okay. 31 out of 149 reviews" "
Rating 4 - Poor. 19 out of 149 reviews" "
Rating 2 - Terrible. 15 out of 149 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so nice, friendly and alway smiling while talking to customer. The environment was good too, as they located near to other restaurant or stall which is very good. I am satisfied with my stay, will come again 😁
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Save your money go elsewhere
We paid a lot of money to stay two nights at this hotel so were hoping for it to be above average. The hotel is definitely about a 2 star and they get those stars from having a well situated pool and direct access to a beautiful sea and beach. Other than that everything else was appalling. The rooms were filthy and crawling with ants. We found empty milk cartons under our bed. When I asked for our room to be cleaned and sheets changed as they were stained nothing got done. The reception area and round the pool is also in massive need of an update. The breakfast was very average and again not clean. We were most shocked by the lack of social distancing and adherence to any covid policies. We will not be staying here again and cannot believe the price that was charged for two nights. Rip off!
Stayed 2 nights in Aug 2020

4/10 Poor

Wan Sallehah

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Tired old resort in dire need of an upgrade
Old tired hotel. Dire need of an upgrade. Bed was just too high for comfort. Limited food options.
Stayed 3 nights in Aug 2020

4/10 Poor

Peter

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the money
People at the hotel were lovely and supportive but unfortunately the hotel is rundown, with lots of technical issues and a hotel waste dump just in front of your window (if you didn't book a beach villa). Unfortunate as this could be a great place after renovation.
Stayed 3 nights in Aug 2020

2/10 Terrible

jean pierre pouget

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worn off hotel
it not worth paying this kind of money. the whole hotel need to upgrade. it look like worn on hotel. the worst part is the breakfast.it so horrible .the service so slow.lack of communication within staff.the quality of food severed is suck.the whole things suck.Internet service so slowly. no service in room,regarding staying there.
Stayed 2 nights in Jul 2020

2/10 Terrible

Jose, Kuala Lumpur

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Loved the beach, but property was terrible. Overall lack of maintenance / update including dining area.
Stayed 3 nights in Sep 2019

10/10 Excellent

Nail

Liked: Staff & service, property conditions & facilities, room comfort
Very good location for snorkeling,diving, kayaking, very good weather was during our stay in mid of August, but most liked for us(me, my wife and my daughter 20y.o., was the Jungle Trip to the turtles beach, which we did almost every days (twice by 45 min with adventures)
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will come back again
Stayed 2 nights in Jul 2019

8/10 Good

Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 2 nights in Jul 2019

10/10 Excellent

Nawshad, Dhaka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Excellent location, spacious room, big and beautiful swimming pool, very helpful staffs Cons: no wifi or mobile network in the room, limited option for breakfast. Will definitely stay if I visit Redang island again.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Location was good The food was not delicious
Stayed 1 night in May 2019

10/10 Excellent

SakinahZaki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was superb!
Stayed 1 night in May 2019

10/10 Excellent

Mama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied..my room view beach..privacy and peaceful..but need improvement on their toilet please..my toilet very very poor..other than that is ok for me
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2019

6/10 Okay

Jill, Kuala Lumpur

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We liked the location, the beach was ok. The hotel condition is really nit that good, compared to the price of the room, the wifi did not work well, the breakfast was under average. Things should be improved but thats what every guest was saying for the last reviews.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aircon not working middle of the night I was sweating and the water heater not working, the toilet smells bad, the staff did not know how to guide to my ferry and bring me to the wrong jetty instead and made me rush to checkout my room earlier, I had terrible experience with them.
Stayed 2 nights in Mar 2019

2/10 Terrible

Tony, Toronto, ON

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing this "resort" has going for it, is the location. The island in general, and the central location of this property and it's beach is fantastic. The problems we encountered are too numerous to outline. This is a one-star "resort" pretending to be something it might have been a long time ago. The fact that over a three week tour across Thailand, Cambodia, and Malaysia this was the most expensive and the most (and only) run down, dirty, and incredibly disappointing place my family stayed at only makes it sting worse. Visit Redang! Stay away from Sari Pacifica!
Stayed 3 nights in Mar 2019

8/10 Good

Ankit

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2019

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel ever , love to get my money back
It was one of the worst experiences I have ever had ! If I could I would I ask for my money back ! For me I’m annoyed that it was advertised as a 4 Star and it would have trouble getting 1 Star . The TV broke down 4 times, for a whole day we lost all satilte reception. I had no Hot water for 3 days , the length of my stay. Food was almost in eatable , their were wires just open to the weather everywhere, the water had a smell about it , the drains were blocked, the rooms were not clean ,the shower glass was dirty , the flooring was peeling up . Their was no management , the staff were running the place . When I checked in the staff were playing table tennis and laying on the seats with their IPhones . The whole day the staff were on their laptops surfing! Breakfast was passable , most of the customers would grab a packet of chips instead of having dinner there. You drink at the pool bar and the staff would be there talkative ng and relaxing, absolutely no professionalism ! Very disappointed. For me I was stuck , we had to get a ferry off the island , it cost me 500 MYR to get to the hotel plus the hotel . I’m really annoyed with you stated it was a 4 Star . If you would have said 2 Star I would not complain . I’m sorry but I will find it hard to trust your rating system after this . It’s an example of the hotel owners just getting rich without re investing in the property. I’ve worked with hotel people most of my life and this is really bad . I suggest you go an see
Stayed 3 nights in Oct 2018

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

4/10 Poor

Sanae

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018