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Prairie Moon Inn Sylvan Lake

2.5 star property

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Photo gallery for Prairie Moon Inn Sylvan Lake

Lobby
Exterior
Free daily continental breakfast
Basic Room, 2 Queen Beds
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
13 Beju Ind. Dr, Sylvan Lake, AB, T4S 2J4
  • Sylvan Lake
    ‪2 min drive‬
  • Sylvan Lake Provincial Park
    ‪2 min drive‬
  • Lakeside Go Karts and Mini-Golf
    ‪6 min drive‬
  • Red Deer, AB (YQF-Red Deer Regional)
    ‪27 min drive‬

Room options

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Family Suite

Family Suite

  • Sleeps 6
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Basic Room, 2 Queen Beds

Basic Room, 2 Queen Beds

Basic Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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Exterior

Best Western Plus Chateau Inn Sylvan Lake

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, (835)
The price is €109
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Best Western Plus Chateau Inn Sylvan Lake

About this property

Prairie Moon Inn Sylvan Lake

Hotel in Sylvan Lake with free breakfast and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a hot tub and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and ATM/banking services. Housekeeping is available on request.
Prairie Moon Inn Sylvan Lake offers 61 accommodations with espresso makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Prairie Moon Inn Sylvan Lake. During your stay, you'll be within walking distance of Sylvan Lake. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include a computer, an elevator, and an ATM
  • Just a 2-minute drive from Sylvan Lake and a few minutes from Sylvan Lake Provincial Park
Prairie Moon Inn Sylvan Lake offers its guests an indoor pool, a waterslide, and a hot tub. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. The business-friendly Prairie Moon Inn Sylvan Lake also features a vending machine, dry cleaning/laundry services, and an ATM. Free self parking is available.

This Sylvan Lake hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Espresso maker

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

Prairie Moon Sylvan Sylvan
Prairie Moon Inn Sylvan Lake Hotel
Prairie Moon Inn Sylvan Lake Sylvan Lake
Prairie Moon Inn Sylvan Lake Hotel Sylvan Lake

Prairie Moon Inn Sylvan Lake Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 259 out of 521 reviews
Rating 8 - Good. 161 out of 521 reviews
Rating 6 - Okay. 68 out of 521 reviews
Rating 4 - Poor. 17 out of 521 reviews
Rating 2 - Terrible. 16 out of 521 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Magdalena

Liked: Cleanliness
Didn’t like that they didn’t let me know I will have connecting room with people Next door and you can hear EVRYtHING trough that door !
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend staying here!
Very clean and quiet hotel, pool is decent size and clean. Breakfast was served promptly, fully refilled every now and then so there's plenty of food for everyone. Sylvan Lake is a beautiful place to stay, short distance to the lake makes for lovely evening walks.
Stayed 1 night in Nov 2024

8/10 Good

Garreth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was always clean, great service.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Nena

Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Iva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big pool with waterslide. Parking is not all that great. Most of the available parking is at the back end of the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rola

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Very nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Lui

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean and good value.
Stayed 2 nights in Sep 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Kira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family getaway on a long weekend (Sat-Mon)
Pleasantly surprised at the layout of the room. There was a love seat that became a double bed and a chair. A wall separated the sitting area from the "bedroom" area which had a king bed. The bed was firm but comfortable. The room had a good size fridge, microwave, coffee maker (pods only), and blow dryer. Everything was clean. Good pressure in the shower, but the fan left a lot to be desired. The pool and hot tub were great. Good sized pool with a tunnel slide my son loved! The pool towels were thin and tiny but the pool area was clean and tidy. Staff were friendly and helpful. The hot breakfast included scrambled eggs and sausages and your typical toast, oatmeal, pastries, cereal, and it had 2 waffle makers. Overall enjoyable stay for my family. Our stay was from Saturday to Monday PROS: 1. Nice clean room 2. Comfortable sleeping arrangements 3. Pool area CONS: 1. Bathroom fan worked poorly 2. Hot breakfast was only available on Sunday. I booked this hotel specifically because of the pool and breakfast so I was disappointed. Would like to see clarification on website that "hot" breakfast only on weekends. 3. No gluten free replacement options ie. Bread, cereal, etc. (but I didn't really expect it).
Stayed 2 nights in Sep 2024

10/10 Excellent

Tomas

Stayed 1 night in Sep 2024

10/10 Excellent

Solange

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

John

Stayed 1 night in Sep 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Joshua

Stayed 1 night in Sep 2024

6/10 Okay

Vincent

Liked: Cleanliness, property conditions & facilities
Was fine but meh!
Stayed 1 night in Sep 2024

10/10 Excellent

Marie Joyce

Travelled with family
Liked: Staff & service, amenities
My experience at this hotel could have been better. Upon arrival, I had to phone the reception to check in, as no one was available at the desk. Once inside the room, I noticed a strong fecal odor coming from the washroom, and there was a dirty stain on the toilet seat. While I could have requested a room change, I chose not to bother. Later that evening, as my family and I headed to our car in the parking lot, we were greeted by an unpleasant and overwhelming smell of urine. Despite the enjoyable continental breakfast, a nice swimming pool, and a relaxing hot tub, I cannot recommend this hotel to anyone with a sensitive sense of smell. If cleanliness is a priority for you, this may not be the right place to stay. Overall, I would not recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

jonathan

Stayed 1 night in Aug 2024

4/10 Poor

Lee

Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Neil

Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
The pool is very nice. enjoyed a morning swim before checking out. Good breakfast. Not sure about that coffee maker in the room - not user friendly. However, tea and coffee available downstairs in the lobby so not an issue.
Stayed 1 night in Sep 2024