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Hot Springs Medical and Spa Hotel

4.0 star property

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Photo gallery for Hot Springs Medical and Spa Hotel

Exterior
Lobby sitting area
Aerial view
Executive Room, 1 King Bed, Non Smoking, Mountain View | Balcony view
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Hot tub
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1901 23, 43rd Vtora St, Razlog, Blagoevgrad, 2778
  • Holy Trinity Church
    ‪7 min drive‬
  • Bansko Permanent Icon Exhibition
    ‪8 min drive‬
  • House Museum of Neofit Rilski
    ‪9 min drive‬

Room options

View all photos for Comfort Room, 1 King Bed, Accessible, Mountain View

Comfort Room, 1 King Bed, Accessible, Mountain View

Comfort Room, 1 King Bed, Accessible, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Multiple Beds, Non Smoking, Mountain View

Studio, Multiple Beds, Non Smoking, Mountain View

Studio, Multiple Beds, Non Smoking, Mountain View

  • 55 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds and 2 Double Sofa Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Mountain View

Executive Room, 1 King Bed, Non Smoking, Mountain View

Executive Room, 1 King Bed, Non Smoking, Mountain View

  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Saint George Palace

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.4 out of 5, Excellent, (173)
The price is €76
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Saint George Palace

About this property

Hot Springs Medical and Spa Hotel

Family-friendly hotel with 2 restaurants and 5 hot tubs
2 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Other amenities include an outdoor pool, a health club, and a bar/lounge.
Hot Springs Medical and Spa Hotel offers 138 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

5 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 14 years old are not allowed in the spa. There are hot springs/mineral springs on site.
During your stay at Hot Springs Medical and Spa Hotel, you'll be close to Bansko Ski Resort. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Take a swim in the indoor and outdoor pools or soak in the 5 hot tubs
  • Treat yourself to body treatments, facials, or reflexology at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 9 minutes by car from Bansko Ski Resort and 7 minutes from Holy Trinity Church
  • Airport shuttle service available for a fee
Hot Springs Medical and Spa Hotel offers its guests a full-service spa, 5 hot tubs, an indoor pool, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Event space at this hotel measures 1582 square feet (147 square meters) and includes conference space. A children's pool, a health club, and a sauna are also featured at the family-friendly Hot Springs Medical and Spa Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Razlog hotel.

Guests are served free full breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Kameno Restaurant - Onsite buffet restaurant.
SPA Restaurant - Onsite bistro. Open daily.
Room service (during limited hours) is available.

Languages

Bulgarian, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:30 AM–10:30 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Kameno Restaurant
  • SPA Restaurant

Things to do

  • 5 hot tubs
  • Arcade/games room
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Children's pool
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Conference space (1582 square feet)

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: BGN 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for BGN 60 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: BGN 40 (subject to availability)
  • Rollaway bed fee: BGN 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hot Springs Medical Hotel Razlog
Hot Springs Medical Razlog
Hot Springs Mecal Razlog
Hot Springs Medical And Spa
Hot Springs Medical and Spa Hotel Hotel
Hot Springs Medical and Spa Hotel Razlog
Hot Springs Medical and Spa Hotel Hotel Razlog

Hot Springs Medical and Spa Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

8.0/10

Staff & service

10/10

Property conditions & facilities

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, but focused on young facilities ra
This is a great, almost brand new, hotel with good spa facilities. It sits in spectacular location with great views of the mountains. Staff were friendly and helpful. The food was good in quality and variety. The only negative is that the hotel name implies a focus on medical spa facilities, hence we expected a quiet spa-like environment. This is not the case - it's a family focused hotel with a lot of children running around and creating noise. Also, there was no enforcement of any rules around the children, we had very young children in the gym, diving into the pool and in the spa area. This detracted from the experience for us.
Stayed 4 nights in Aug 2019

8/10 Good

ALEKSANRA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful place
Everything was wonderful, except the rude receptionist who wrongly accused me of not having paid, after we had already left the hotel.
Stayed 2 nights in Aug 2019

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with thermal waters
Excellent Hotel with thermal pools and great spa. I have also enjoyed their package of 4 procedures per day of different types of treatment for my shoulders. Food for breakfast and dinner was unbelievably good! And there is 4 times a day shuttle to Bansko skiing area and back.
Stayed 5 nights in Mar 2019

10/10 Excellent

Mickael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019