2/10 Terrible
Colleen
Travelled with family
3 Oct 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like much, main issues were they double charged us! Expedia took my card when I booked, but when we got there she said we owed yet, my husband gave her his card and she charged the room again! I noticed that evening and contacted Expedia because there was no one around the desk. The next morning the same lady that checked us in was 1/2 hour late. There was no one again at the front desk when we checked out. When she finally showed up she was extremely rude and argued with us. She showed us the receipt from expedia( which she said didn’t pay the night before) I pulled out the receipt from the charge on my husbands acct that she had given us when we checked in. All she could say was “ I’ll see what I can do.”
She was very snotty about it and basically said we didn’t get charge twice but I had the receipt. We think because she was so upset that we spotted it so soon that she was skimming off the hotel and got caught.
Don’t stay here at all, lots of long term renters and lots of vagrants outside on the property! Rooms were old and not very clean, sheets were clean at least!
Breakfast was a joke! Stay far away from here unless they redo all the rooms and get rid of the riff- raff( including that day clerk!)
Colleen
Stayed 1 night in Sep 2024
