Best Western Plus Heritage Inn Ontario Rancho Cucamonga

2.5 star property

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Photo gallery for Best Western Plus Heritage Inn Ontario Rancho Cucamonga

Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)
Exterior
Outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot tub
  • Pool
  • Free airport shuttle

Explore the area

Map
8179 Spruce Avenue, Rancho Cucamonga, CA, 91730
  • Kindred Hospital Rancho
    ‪4 min walk‬
  • Rancho Cucamonga Epicenter
    ‪2 min drive‬
  • The Bark at Central Park
    ‪2 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪9 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Plus Heritage Inn Ontario Rancho Cucamonga

Hotel in Rancho Cucamonga with free breakfast and airport shuttle service
An outdoor pool, a fitness center, and a hot tub are available at this hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Best Western Plus Heritage Inn Ontario Rancho Cucamonga offers 115 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rancho Cucamonga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western Plus Heritage Inn Ontario Rancho Cucamonga. During your stay, you're just a quick walk from Kindred Hospital Rancho. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • Just a 5-minute drive from Ontario Mills Shopping Mall and 5 minutes from Toyota Arena
  • Free airport shuttle service
Best Western Plus Heritage Inn Ontario Rancho Cucamonga offers its guests an outdoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. Event space at this hotel measures 2303 square feet (214 square meters) and includes conference space. A roundtrip airport shuttle is free during limited hours. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus Heritage Inn Ontario Rancho Cucamonga. Self parking is free.
Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.
Room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 7 AM to 9:30 PM

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space (2303 square feet)

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Portable hoist available
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests wishing to check-in earlier are kindly requested to contact the hotel in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Plus Heritage Inn Ontario Rancho Cucamonga offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
Best Western Plus Heritage Rancho Cucamonga/Ontario
Heritage Inn Rancho Cucamonga
Best Western Plus Heritage Inn Cucamonga/Ontario
Best Western Plus Heritage Cucamonga/Ontario
Best Western Rancho Cucamonga
Rancho Cucamonga Best Western
Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
Best Western Plus Heritage Inn Ontario Rancho Cucamonga Hotel

Best Western Plus Heritage Inn Ontario Rancho Cucamonga Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1006 reviews
Rating 8 - Good. 259 out of 1006 reviews
Rating 6 - Okay. 83 out of 1006 reviews
Rating 4 - Poor. 39 out of 1006 reviews
Rating 2 - Terrible. 27 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Al

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Ricardo

Liked: Staff & service, amenities, property conditions & facilities
This hotel needs a total renovation, when I walked into the room it felt like I went back into the 90’s
Stayed 2 nights in Nov 2024

4/10 Poor

Jason

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
On checking in the front desk ladie was really rude, did not greet us or look at us while speaking, and tried to rush us off.did not even tell us about breakfast or the WiFi.Then they tell us it’s a non smoking room and we will be fined if we do, only to get in a elevator that reeked of marijawana, the floor we were on smelled like it and it even made its way to our room. The room itself was spacious but I won’t be staying again.
Stayed 1 night in Nov 2024

10/10 Excellent

Bryana

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Everything was very clean but I took one star off because I usually take shampoo whenever I travel but this time I forgot it and unfortunately the dispenser the hotel had with shampoo didn’t have any shampoo also we were 5 people in the room and one of us had to sleep on the sofa bed which was kinda old and the mattress was too bumpy for anyone to sleep on it already.
Stayed 1 night in Nov 2024

10/10 Excellent

Onesimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
It was queit and clean.
Stayed 1 night in Nov 2024

8/10 Good

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Vernon

Liked: Staff & service, amenities, property conditions & facilities
Night clerk was wonderful and accommodating. Great staff member.
Stayed 1 night in Nov 2024

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 1 night in Nov 2024

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel. Breakfast had a white variety and you had a lot of choices. It was clean and quiet stay.
Stayed 2 nights in Nov 2024

8/10 Good

Lee

Stayed 1 night in Oct 2024

10/10 Excellent

Lily

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the places, good location, nice staffs.
Stayed 5 nights in Oct 2024

10/10 Excellent

Rick

Stayed 1 night in Oct 2024

10/10 Excellent

Danny

Stayed 2 nights in Oct 2024

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay
Stayed 1 night in Oct 2024

6/10 Okay

Nathan

Business traveller
Liked: Cleanliness, staff & service
Good Business option
Decent for a business trip. Location isn't great, room was decent, clean, affordable.
Stayed 1 night in Aug 2024

8/10 Good

Bob

Liked: Staff & service
Very friendly staff. Wifi good. Property is showing its age- leaking (almost running) tub spigot, bathroom door wouldn't close, most if not all outlets in room and bathroom would no longer hold a plug without propping the electrical cord- i.e they're worn out.
Stayed 1 night in Oct 2024

10/10 Excellent

Anau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and has enough wardrobe space for two people. The room has coffee machine and microwave, which are very handy. The little gym was very clean and has enough equipment to keep you on track with your fitness while on holiday. I like that the gym has free water available. The big bonus was the breakfast! The hot meals was so tasty and I enjoy making my own waffles and availability of different choices for toppings. Also good selection of beverages. Fruits are fresh and tasted nice with youghurt. Restaurants and big shops were within walking distances as well. Staff are very helpful and friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bridgett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Though construction and updates where happening, the area was clean, not cluttered and the staff were quick, nice and seemed to enjoy there jobs. Would stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, room comfort
Needed a better room
There wasn’t any bath soap and the soap dispenser and it fell off the wall when touched. There also wasn’t any shampoo in that dispenser either.
Stayed 1 night in Oct 2024