Best Western Plus Heritage Inn Ontario Rancho Cucamonga

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Heritage Inn Ontario Rancho Cucamonga

Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Exterior
Outdoor pool, pool loungers
Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Hot tub
  • Pool
  • Free airport shuttle
  • Gym
  • Housekeeping

Explore the area

Map
8179 Spruce Avenue, Rancho Cucamonga, CA, 91730
  • Rancho Cucamonga Epicenter
    2 min drive
  • Victoria Gardens
    3 min drive
  • Cucamonga-Guasti Regional Park
    5 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    9 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Plus Heritage Inn Ontario Rancho Cucamonga

Hotel in Rancho Cucamonga with free breakfast and airport shuttle service
An outdoor pool, a fitness center, and a spa tub are available at this hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Best Western Plus Heritage Inn Ontario Rancho Cucamonga offers 115 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rancho Cucamonga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western Plus Heritage Inn Ontario Rancho Cucamonga. During your stay, you're just a quick walk from Kindred Hospital Rancho. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Steps from Kindred Hospital Rancho and a 5-minute drive from Ontario Mills Shopping Mall
  • Free airport shuttle service
Best Western Plus Heritage Inn Ontario Rancho Cucamonga offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. Event space at this hotel measures 2303 square feet (214 square meters) and includes conference space. A roundtrip airport shuttle is free during limited hours. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus Heritage Inn Ontario Rancho Cucamonga. Self parking is free.
Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.
Room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 7 AM to 9:30 PM

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space (2303 square feet)

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Portable hoist available
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests wishing to check-in earlier are kindly requested to contact the hotel in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Plus Heritage Inn Ontario Rancho Cucamonga offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
Best Western Plus Heritage Rancho Cucamonga/Ontario
Heritage Inn Rancho Cucamonga
Best Western Plus Heritage Inn Cucamonga/Ontario
Best Western Plus Heritage Cucamonga/Ontario
Best Western Rancho Cucamonga
Rancho Cucamonga Best Western
Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
Best Western Plus Heritage Inn Ontario Rancho Cucamonga Hotel

Best Western Plus Heritage Inn Ontario Rancho Cucamonga Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1006 reviews" "
Rating 8 - Good. 258 out of 1006 reviews" "
Rating 6 - Okay. 85 out of 1006 reviews" "
Rating 4 - Poor. 40 out of 1006 reviews" "
Rating 2 - Terrible. 26 out of 1006 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Carol

Liked: Staff & service, property conditions & facilities
The bed was very uncomfortable due to lumpy unsupportive mattress.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very nice! We have an upgraded huge room. Beds are comfy and bathroom is large enough.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente
Stayed 1 night in Sep 2024

8/10 Good

Catalina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check not so friendly but short. Thankfully was told at check in of construction above our floor. I expressed booking due to construction on my floor and why not mention on Expedia listing, immediately my room was changed to 2nd level. Heater was not working 1st night so we slept freezing. But once I asked it was fixed immediately. Gym was on my level and breakfast at 2nd level were great. Parking convenient. Perfect location to walk shops and places to eat. Super clean.
Stayed 3 nights in Sep 2024

2/10 Terrible

Iris, Perris

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk staff is rude & not willing to help customers.
Stayed 1 night in Sep 2024

6/10 Okay

Wendy

Travelled with family
Disliked: Cleanliness, amenities
I only stayed for one night, I found the staff I encountered to be quite friendly. My room was not as clean as I would have like. The floor was visibly dirty the furniture was dusty. on a more positive note the bed sheets where clean, I inspected them I had a comfy night sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Ed

Stayed 1 night in Aug 2024

8/10 Good

Rebecca

Stayed 1 night in Aug 2024

10/10 Excellent

D

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the site where I had business to conduct. It is easily accessible from a major through street, with ample parking for guests. It is close to several casual dining places, although I didn't need that this time. The complementary full breakfast buffet is quite good and is available for 4 hours in the morning. All staff I interacted with were very pleasant and helpful.
Stayed 2 nights in Sep 2024

2/10 Terrible

Robi

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

terry

Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and helpful staff. I always stay here when I’m in the area.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining room staff outstanding and helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property within walking distance to dinning and shopping.
Stayed 1 night in Aug 2024

8/10 Good

Heidi

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not as good as the high reviews
Staff were not helpful or friendly. Had the feel of a low level motel in the lobby and pool area. Not classy. Room was comfortable and clean. Breakfast was fantastic.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Nce
Stayed 3 nights in Aug 2024

10/10 Excellent

Linda, Rancho Cucamonga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place. Clean and a lot of roomin the rooms. Great staff, very friendly and helpful. EASY check in and out.
Stayed 1 night in Aug 2024

10/10 Excellent

vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Happy Stay
Desk Clerk was Excellent. Awesome Breakfast. Bathtub with a Bench Seat.
Stayed 1 night in Aug 2024

10/10 Excellent

Linda, Rancho Cucamonga

Travelled with family
Great welcome from front desk. Explained all the perks. Very clean lobby, grounds and rooms. Lots of eating places all around
Stayed 1 night in Aug 2024

8/10 Good

Michael Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of options for a free breakfast.
Stayed 4 nights in Aug 2024

8/10 Good

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Walkable area
Stayed 1 night in Aug 2024

6/10 Okay

Danielle

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel was very dated. Low ceilings in hallways. Our room obviously had a previous leak in ceiling and was very soft and looked like it may fall in. Bed was old and uncomfortable. Staff was very friendly and it was just fine for one night.
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an awesome experience
I was so happy with my room and value of the stay . Every one I had an interaction with was polite and professional. Definitely going to come back and Enrique was a big help
Stayed 2 nights in Jul 2024