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University Inn Durham next to Duke University Medical Center

2.0 star property

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Photo gallery for University Inn Durham next to Duke University Medical Center

Hallway
Lobby
Front of property – evening/night
Lobby
Fridge, microwave

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
502 Elf St, Durham, NC, 27705
  • Place, Durham VA Medical Center
    ‪1 min walk‬
  • Place, Duke University Hospital
    ‪3 min walk‬
  • Place, Duke University
    ‪2 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(68 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets

Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(52 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets

Studio Suite, Multiple Beds, Kitchenette

9.0 out of 10
Wonderful
(11 reviews)
  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

9.6 out of 10
Exceptional
(22 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About this property

University Inn Durham next to Duke University Medical Center

Hotel with free local shuttle, steps from Durham VA Medical Center
Along with self parking, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour front desk and a TV in a common area are onsite.
University Inn Durham next to Duke University Medical Center offers 48 accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Durham hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at University Inn Durham next to Duke University Medical Center. During your stay, you're just a quick walk from Duke University Hospital. You'll find features like free WiFi in public areas and a free area shuttle, plus an area shuttle.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include laundry facilities, an elevator, and coffee/tea in a common area
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Durham VA Medical Center and 5 minutes by foot from Duke University Hospital
  • Free local-area shuttle service
  • Pets welcome for a fee
University Inn Durham next to Duke University Medical Center offers its guests coffee/tea in a common area, laundry facilities, and a television in a common area. WiFi is free in public spaces. A free area shuttle within 3 miles is available. Parking is available for a fee.

This Durham hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Parking on site (USD 10 per night)
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 25

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 5.98 mi (9.62 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

University Inn Duke Hospital
University Inn Duke Hospital Durham
University Inn Durham across Duke Hospital
University Durham across Duke Hospital

University Inn Durham next to Duke University Medical Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1002 reviews
Rating 8 - Good. 242 out of 1002 reviews
Rating 6 - Okay. 91 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laurent, Smithfield

Stayed 1 night in Oct 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
no
Stayed 1 night in Oct 2025

6/10 Okay

Tanya

Liked: Cleanliness
The room was immaculately clean. The tub and toilet area are very small but serve their purpose. The hotel was noisy which were sure is attributed to the plank flooring instead of carpeting. There was a disturbance while we were there that required the police to be called which was concerning. We didn't sleep very much because of the noise carrying through the hallways. We were really surprised to be so disappointed.
Stayed 1 night in Oct 2025

6/10 Okay

michael

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
floor weeped water between the bath area and the sink had to pay for parking no breakfast provided really?
Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Very clean
Stayed 2 nights in Oct 2025

6/10 Okay

Sheila

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
No coffee pot in room, no incidentials available such as shower cap, toothbrush etc. No covered area to load car if raining. Pillows were terrible
Stayed 1 night in Oct 2025

8/10 Good

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Floyd, Lincoln

Liked: Cleanliness, staff & service
The bathroom wasn’t much bigger than on an airplane.
Stayed 1 night in Oct 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms and very clean. Would return.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight

This room was perfect for an overnight stay while my husband was in the hospital. The room was clean and comfortable and the hotel was a short walk to the hospital.
Stayed 1 night in Oct 2025

6/10 Okay

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The propert went through some updates. The staff at the checking was pleasant. The bed was comfortable but the ac unit was set on default and we couldn't lower the temp. The room got too warm during the night. Plus, our room was next the elevator and every time the evaluator moved the machinery made some noise.
Stayed 1 night in Oct 2025

10/10 Excellent

Mahmoud

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience! Nice room, nice people, and nice services. The shuttle to and from Duke is awesome. Definitely will stay again here!
Stayed 1 night in Sep 2025

10/10 Excellent

Laurent, Smithfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flexible with customer. Helpful staff
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
The friendly service and the cleanliness go far beyond what a person might expect for the price. These folks earn their success.
Stayed 2 nights in Sep 2025

2/10 Terrible

Juliet

Stayed 2 nights in Sep 2025

6/10 Okay

Bruce

Liked: Cleanliness
Disliked: Room comfort
I had to pay extra for parking. The TV was not working. However, the room was VERY clean
Stayed 1 night in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Thin floors and walls. I could hear each person walk down the hallway. And light shown all around my door not sealing tightly. The room was clean and comfortable. Service was very pleasant and quick for both check in and check out.
Stayed 3 nights in Sep 2025

10/10 Excellent

KerrieAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently comfortable and clean

Conveniently located from RDU airport. Was able to walk to food court less than 10m. Easily accesible to downtown by uber or Lyft. Front desk staff were kind and attentive, especially Cherise
Stayed 1 night in Sep 2025

8/10 Good

EUGENE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very convient to DUKE MEDICAL CNT ONLY 4 MINITUES TO MEDICAL CIRCLE STAFF VERY FRIEDLY CLOSE TO DINNING LOCATION ONLY PROBLEM FOUND BATHROOM TO BE VERY TIGHT
Stayed 1 night in Sep 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, seems to have been renovated/updated very recently. Rooms were spacious. It was a convenient in-between location for meetings in Raleigh and Chapel Hill. While the staff wasn’t very friendly initially, the woman who checked me in was kind and graciously moved me when my neighbors continued to blast their TV, which brings me to my biggest concern: the whole place has LVP for the floors, which makes for a very clean and nice look but doesn’t do much for sound. Overall, I feel mixed- I would consider staying again, though.
Stayed 1 night in Sep 2025

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Duke University Hospital.
Stayed 6 nights in Aug 2025

6/10 Okay

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I got a room with a door to the next room. It was very uncomfortable and even embarrassing being able to hear her and to know she could hear me.
Stayed 4 nights in Sep 2025