The Westin Raleigh-Durham Airport

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Raleigh-Durham Airport

55-inch LCD TV with cable channels, TV
Meeting facility
Desk, free WiFi, bed sheets
Seasonal outdoor pool
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available

Explore the area

Map
3931 MACAW STREET, Raleigh, NC, 27617
  • Brier Creek Commons
    2 min walk
  • Duke Medicine
    18 min walk
  • Frankie's Fun Park
    4 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    9 min drive

Room options

Traditional Room, 1 King Bed

  • 349 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds

  • 375 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Westin Raleigh-Durham Airport

Hotel with free parking, steps from Brier Creek Commons
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service. Change of towels is available on request.
The Westin Raleigh-Durham Airport offers 236 air-conditioned accommodations with complimentary bottled water. 55-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers. This Raleigh hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at The Westin Raleigh-Durham Airport. During your stay, you're just a quick walk from Brier Creek Commons. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, meeting rooms, and a gift shop
  • Onsite recreation includes a gym
  • Steps from Brier Creek Commons and 11 minutes by car from Research Triangle Park
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
The Westin Raleigh-Durham Airport offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. The business-friendly The Westin Raleigh-Durham Airport also features gift shops/newsstands, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 4-star Raleigh hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
The Westin Raleigh-Durham Airport has a restaurant on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (USD 30.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 5:00 AM to 10:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 10-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Free bottled water

More

  • Desk
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 30 per person
  • Valet parking fee: USD 30.00 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The Westin Raleigh-Durham Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Westin Raleigh Durham
The Westin Raleigh Durham Airport
The Westin Raleigh-Durham Airport Hotel
The Westin Raleigh-Durham Airport RALEIGH
The Westin Raleigh-Durham Airport Hotel RALEIGH

The Westin Raleigh-Durham Airport Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 139 out of 170 reviews" "
Rating 8 - Good. 15 out of 170 reviews" "
Rating 6 - Okay. 7 out of 170 reviews" "
Rating 4 - Poor. 4 out of 170 reviews" "
Rating 2 - Terrible. 5 out of 170 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adelaide

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Javier Valdez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Remee

Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Stayed 1 night in Jun 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2024

6/10 Okay

alejandro

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They wouldn’t honor the breakfast that I paid hotels.com to have included and charged me after I ate. They wouldn’t call expedia or make any effort to honor the breakfast after I even showed them the email confirming.
Stayed 1 night in Jul 2024

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, friendly staff.
Stayed 1 night in Jul 2024

8/10 Good

George

Stayed 3 nights in Jul 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great.
Stayed 1 night in Jul 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay this place is amazing would definitely come back….
Stayed 2 nights in Jul 2024

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Melissa

Disliked: Staff & service, property conditions & facilities
Rm 606, loud a/c, lukewarm fridge, and no body wash.
Stayed 1 night in Jul 2024

10/10 Excellent

CARLTON

Liked: Cleanliness, staff & service
Beautiful hotel!
Stayed 1 night in Jun 2024

10/10 Excellent

Gary, Louisville

Travelled with family
New and modern
Stayed 1 night in Jun 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay there again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay there again
Stayed 8 nights in Jun 2024

10/10 Excellent

rebecca, Briarwood

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience all around! No complints! Jose @ front desk was Fab!!!
Stayed 1 night in Jun 2024

10/10 Excellent

rebecca, Briarwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!! Location, Front Desk esp Jose. Bar, views, shopping, rooftop pool!! Rooms!! Great hotel!
Stayed 2 nights in Jun 2024

6/10 Okay

Lakandra

Travelled with family
Liked: Staff & service, room comfort
Overall good stay
The staff was really great Helena was so sweet but I had a couple of issues with my room like it didn’t have a holder for my soap while in the shower and shower was not clean and also didn’t receive a robe in the bathroom. Other than that overall good stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I begin! From the moment we arrived, we felt so special. We were kindly greeted within 5 seconds of walking through the doors by the lovely Ms. Helena. The Westin is an amazing hotel and Helena made us feel like we belong there-which is not always the case at some hotels. Unfortunately our visit was quite short, but Helena made sure to tell us about all the amenities and the focus on wellness. The rooftop pool was my favorite part of this hotel, it was so relaxing. We also appreciated feeling safe. Using your key card to enter after hours and to use the elevators added an extra level of security that hopefully all hotels will implement. The hotel is in a quiet area yet close to shopping and restaurants. As a plant mom, it was heavenly to be surrounded by so many beautiful and well maintained plants throughout the hotel. Our room was marvelous. The bed felt like sleeping on a cloud. We loved all the little touches like lavender by the bedside, bathroom robe, complementary water, and makeup cloths. We can’t wait to return to spend more time enjoying this wonderful hotel. My one wish is that Helena will be there to welcome us. In a world where kindness and genuineness is becoming scarce, Helena went above and beyond to make our short stay perfect.
Stayed 1 night in Jun 2024

8/10 Good

Mimi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night to get to RDU for an early flight. The bed and linens were super comfy. The gym is large, has a lot of equipment, cool towels and water available. The rooftop pool was small, but the outdoor sitting area was cozy.
Stayed 1 night in Jun 2024

10/10 Excellent

Matthew, Milwaukee

Stayed 1 night in Jun 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Property conditions & facilities
Great stay
We needed a good base for our trip to the area and near the airport due to early flights out. The Westin was perfect!
Stayed 3 nights in May 2024

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel, don’t book the breakfast package
Superb hotel and staff. But poor service from hotels.com/expedia. I booked a king room with breakfast for one included for an extra $20. Hotel wasn’t able to find a code for that and hotels.com never issued me a refund for that piece. Again, just superb hotel, but super disappointed in very poor customer service from hotels.com
Stayed 1 night in May 2024

10/10 Excellent

Kathy

Liked: Cleanliness
Stayed 3 nights in May 2024