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Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena

Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Exterior
Vending machine
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Pet-friendly
  • Parking included

Explore the area

Map
3921 Arrow Dr, Raleigh, NC, 27612
  • Crabtree Valley Mall
    13 min walk
  • The Bistro
    2 min walk
  • Raleigh Union Station
    13 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    16 min drive

Room options

View all photos for Superior Room, 1 King Bed (Smoke Free)

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed (Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Smoke Free)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds (Smoke Free)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Smoke Free)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Smoke Free)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena

Hotel with free parking, in the vicinity of UNC REX Hospital
Along with coffee/tea in a common area, this smoke-free hotel has a business center and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite.
Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena. During your stay, you'll be within walking distance of Crabtree Valley Mall. Free WiFi in public areas, free self parking, and a business center are available.
  • Free WiFi
  • Free self parking
  • Amenities include a business center, a computer, and laundry facilities
  • Just a 5-minute drive from UNC REX Hospital and 5 minutes from North Carolina State University
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena. Free self parking is available.

This Raleigh hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Americas Best Value Inn Crabtree
Americas Best Value Inn Crabtree Motel
Americas Best Value Inn Crabtree Motel Raleigh
Americas Best Value Inn Crabtree Raleigh
Americas Best Value Inn Raleigh
Americas Best Value Inn Raleigh Crabtree
Americas Best Value Inn Crabtree Raleigh Motel
Americas Best Value Inn Crabtree Raleigh Hotel Raleigh
Red Roof Inn Raleigh Crabtree Valley Motel
Red Roof Inn Raleigh Crabtree Valley
Red Roof Raleigh Crabtree Val

Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 378 out of 1004 reviews" "
Rating 8 - Good. 317 out of 1004 reviews" "
Rating 6 - Okay. 169 out of 1004 reviews" "
Rating 4 - Poor. 71 out of 1004 reviews" "
Rating 2 - Terrible. 69 out of 1004 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Autumn

Stayed 1 night in Sep 2024

8/10 Good

Junita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
The hotel room was very clean. Front desk very nice . No issues .
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Sep 2024

6/10 Okay

Paola

Travelled with group
Liked: Cleanliness, staff & service, amenities
. Good for the price paid. Room looked AND smelled clean and the staff was nice.
Stayed 1 night in Sep 2024

10/10 Excellent

G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Anastasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Savannah

Travelled with group
Disliked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted in the parking lot by a shabby building that had clearly seen better days. Parking lot was dirty, and there was a couple outside chain smoking and from their loud conversation? Clearly living there. Still, we went into the lobby. We walked into a very dark, dirty, and smelly lobby with a line out the door. We immediately left and found other accomodations as neither my daughter nor I felt safe. The pictures on line are a misrepresentation of what we actually walked into.
Stayed 1 night in Sep 2024

6/10 Okay

Kimberly

Travelled with partner
Disliked: Amenities
It had extremely dirty carpet and no elevator with three stories. No amenities worth while. Nice staff, but badly need to update their hotel.
Stayed 1 night in Sep 2024

2/10 Terrible

vahid, raleigh

Stayed 1 night in Aug 2024

4/10 Poor

Eric, Winnsboro

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The property was okay as far as value hotels that allow dogs go. But the smell of weed permeated the whole building. How can you seriously make me sign a form promising not to smoke in my room, and at the same time I can smell weed everywhere? I swear I witnessed a drug deal go down in the parking lot as well. My wife did not feel safe enough to go outside at night by herself and smoke. I went out a couple of times to take the dogs out and it was sketchy at times. The location was good, and I got a decent nights rest, but the wife complained of doors slamming in the halls all throughout the night. I probably won't stay there again, and I wouldn't recommend it to anyone I care about.
Stayed 1 night in Sep 2024

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
I was in need of emergency shelter and this was a nice change for 1 night. Very clea and comfortable. Will stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Kata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Tara Lee

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel is ok if you’re staying for one night - and have no other options. Staff was very friendly but the room was semi clean- the towels were not the cleanest and sheets had questionable stains. This is an inside/outside hotel and the rooms with 2 beds are basically on outside part of the hotel. No elevator.
Stayed 1 night in Aug 2024

4/10 Poor

Rosa

Disliked: Cleanliness, property conditions & facilities
Dated and dirty. Bed had a smell to it but i guess one hets what they pay for.
Stayed 1 night in Aug 2024

2/10 Terrible

Rebecca

Stayed 1 night in Aug 2024

8/10 Good

Claudia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy night
Very comfortable staff amazing super clean
Stayed 1 night in Sep 2024

6/10 Okay

Celina

Liked: Cleanliness, staff & service
Simple enough and provided what I needed (really, just a place to sleep for the night), but both the shower holders for shampoo/conditioner and the body wash were completely empty. Friendly staff though, and clean rooms other than a couple of blemishes.
Stayed 1 night in Aug 2024

8/10 Good

Gregory

Stayed 2 nights in Jul 2024

6/10 Okay

Maya

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Room smelled , I think from the property being old. sheets were clean .
Stayed 1 night in Aug 2024

10/10 Excellent

bob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, freshly painted rooms, updated bathroom fixtures, comfortable beds and sheets, safe area
Stayed 1 night in Aug 2024

8/10 Good

BIANCA

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
This is a perfectly fine hotel for one or two nights. The area is 1 minute from the mall and surrounded by much better hotels. I felt safe and the checkin associate was wonderful. The property is a bit outdated and in need of some TLC but I feel like it was appropriate for the price.
Stayed 1 night in Aug 2024