MainStay Suites Raleigh - Cary

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for MainStay Suites Raleigh - Cary

Standard Room, 1 Queen Bed, Non Smoking
Suite, 2 Double Beds, Non Smoking
Suite, 2 Double Beds, Non Smoking
Reception
Business centre

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
1020 Buck Jones Rd, Cary, NC, 27606
  • Crossroads Plaza
    ‪3 min drive‬
  • Lake Johnson
    ‪4 min drive‬
  • Cary Towne Center
    ‪4 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪14 min drive‬

Room options

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

MainStay Suites Raleigh - Cary

Hotel with free parking, near Crossroads Plaza
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite. Weekly housekeeping is available.
MainStay Suites Raleigh - Cary offers 79 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Cary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at MainStay Suites Raleigh - Cary. During your stay, you'll be within walking distance of Crossroads Plaza. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Crossroads Plaza and a few minutes from Lake Johnson
  • Dogs welcome for a fee (restrictions apply)
As a guest of MainStay Suites Raleigh - Cary, you'll find a 24-hour fitness center, barbecue grills, and a vending machine. Public spaces have free WiFi. MainStay Suites Raleigh - Cary also features a picnic area, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Cary hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Full-sized fridge
  • Kitchenette
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night, plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites Raleigh
Hawthorn Suites Wyndham Raleigh Aparthotel
Hawthorn Suites Wyndham Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh
Wyndham Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel
Hawthorn Suites Wyndham Raleigh/Cary Raleigh
Hawthorn Suites Wyndham Raleigh/Cary
Hawthorn Suites by Wyndham Raleigh
Hawthorn Suites Wyndham Ralei

MainStay Suites Raleigh - Cary Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 283 out of 1003 reviews" "
Rating 8 - Good. 294 out of 1003 reviews" "
Rating 6 - Okay. 173 out of 1003 reviews" "
Rating 4 - Poor. 137 out of 1003 reviews" "
Rating 2 - Terrible. 116 out of 1003 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce

Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Stayed 5 nights in Oct 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked the room it was clean the only issue was the door it made noise and was a little hard to open and close
Stayed 2 nights in Oct 2024

6/10 Okay

Gail

Travelled with family
Liked: Cleanliness, property conditions & facilities
Affordable stay
MainStay was comfortable and very clean. The only negative was that you could hear people walking on the floor above us/
Stayed 1 night in Oct 2024

2/10 Terrible

Daniel

Disliked: Amenities, property conditions & facilities
A dump. Door would not lock. Old, tv did not work. Paper thin walls, very noisy. Mediocre all the way around. 2 star rating is one star too high.
Stayed 1 night in Oct 2024

8/10 Good

Angela, Rutherfordton

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to have the kitchen, it wasn’t too bad at all
Stayed 3 nights in Oct 2024

10/10 Excellent

Leif

Stayed 1 night in Sep 2024

4/10 Poor

Valerie

Travelled with family
Disliked: Property conditions & facilities, room comfort
Never again!
The front desk guy overall was excellent. The room itself had roaches in the bathroom. Very uncomfortable stay. Will never book there again.
Stayed 1 night in Oct 2024

2/10 Terrible

carolyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Crystal

Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the price
Stayed 3 nights in Oct 2024

8/10 Good

Rachel

Business traveller
Liked: Cleanliness
Disliked: Staff & service
This is a very basic hotel but in a safe location. it was perfect just to crash for the night because I didn't need any frills. Front desk staff never were at the front desk and I had to speak up for them to come check me in or tell them I was checking out. I didn't want to come across as rude by yelling hello, but I didn't know what else to do.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Chris

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Passing through and found this spot at a great rate. Plenty of space, clean, quiet
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Stayed 7 nights in Aug 2024

6/10 Okay

Robyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was average at best. I believe the room I was in was a smoking room as some point because although it did not smell of fresh smoke it seemed to be soaked into the paint. There was also a very damp feeling to the building. The staff was very nice and the parking lot was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Guillaume

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and quiet
Stayed 3 nights in Sep 2024

8/10 Good

Sandra

Liked: Staff & service, amenities
I was worried about my stay after reading earlier reviews but found the hotel fine. It did have cosmetic issues but was overall clean. Minor problems with coffee maker not working but coffee was available in the lobby. Also some problems with pipes draining slowly but again not a big problem. If you want the Hilton then this is not the right place for you. If you are looking for a pleasant place to stay for a few days you can’t beat the price.
Stayed 3 nights in Sep 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concert stay
It was fantastic! The room was clean and cozy! And saved us from having to drive back late from a concert!
Stayed 1 night in Sep 2024

2/10 Terrible

Seth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

al

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Laundry room not working they had to give me a third room because there was leaks everywhere sewer sewage, lots of dogs in the hotel rooms will not use again
Stayed 8 nights in Aug 2024

4/10 Poor

Timothy

Disliked: Cleanliness, property conditions & facilities
Awful property that sleeper like cigarette smoke and weed.
Stayed 1 night in Sep 2024

4/10 Poor

Syntheia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Little nook got secrets and smells
The room standard i choose suite when i booked the hotel, the bathroom had no hot water and the toilet wasnmessed up, had too be pluge every single time if u wanted to not have an bigger problem, just bc it flowed upwards and not down, the room smelled horrible but so did the elevator, otherwise the 12 channels on tv offered no good shows, something bit me on my arm during my sleep. Checked the bed saw nothing but was enough to check out extra early when we had another engagement to go to , i was ready 🙃 period. We had to get ready for the day and ended up driving 2 hrs back home to get ready and then another 2 to get back in the area of cary .
Stayed 1 night in Sep 2024