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Hilton Raleigh North Hills

3.5 star property

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Photo gallery for Hilton Raleigh North Hills

Exterior
Lobby
Premium bedding, in-room safe, desk, iron/ironing board
Bar (on property)
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool

Explore the area

Map
3415 Wake Forest Rd, Raleigh, NC, 27609
  • North Hills Shopping Center
    ‪18 min walk‬
  • Raleigh Convention Center
    ‪9 min drive‬
  • North Carolina State University
    ‪10 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Corner

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Parlor)

Room (Parlor)

Room (Parlor)

  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed with Sofa bed

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 Queen Bed

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, Accessible, Bathtub

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Accessible, Bathtub (Mobility/Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 2 Double Beds, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible (Roll-in Shower)

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 2 Double Beds

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 2 Double Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible, Bathtub

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

La Quinta Inn & Suites by Wyndham Raleigh Downtown North

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (1005)
The price is €164
for 1 room
includes taxes & fees
2 May - 3 May
La Quinta Inn & Suites by Wyndham Raleigh Downtown North

About this property

Hilton Raleigh North Hills

Hotel with free local shuttle, near North Hills Shopping Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hilton Raleigh North Hills offers 333 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with digital channels and video-game consoles. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Raleigh North Hills. During your stay, you're just a quick walk from Duke Raleigh Hospital. Features include free WiFi in public areas and a free area shuttle, plus an indoor pool.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from North Hills Shopping Center and a few minutes from Raleigh Flea Market
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Hilton Raleigh North Hills offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 19 meeting rooms are available. Event space at this hotel measures 23424 square feet (2176 square meters) and includes conference space. The business-friendly Hilton Raleigh North Hills also features coffee/tea in a common area, concierge services, and a fireplace in the lobby. For a fee, parking is available.

This Raleigh hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
88 Oaks Carolina Kitchen - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
88 Oaks Carolina Kitchen - Onsite bar. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Secured, uncovered parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 21 for adults and USD 11.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 88 Oaks Carolina Kitchen
  • 88 Oaks Carolina Kitchen

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 19 meeting rooms
  • 23,424 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (71 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per pet, per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 21.00 for adults and USD 11.95 for children
  • Uncovered self parking fee: USD 10 per night
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Midtown Hotel Raleigh North
Hilton Raleigh Hills Raleigh
Hilton Raleigh North
Hilton Raleigh North Midtown
Raleigh North Hilton
Hilton Hotel Raleigh
Hilton North Raleigh Midtown Hotel
Hilton North Raleigh Hotel Raleigh
Hilton North Raleigh/Midtown Hotel
Hilton Raleigh/Midtown Hotel
Hilton Raleigh/Midtown
Hilton Raleigh North Hills Hotel
Hilton North Raleigh Hotel
Raleigh Hilton
Hilton Raleigh North Hills Raleigh
Hilton Raleigh North Hills Hotel Raleigh

Hilton Raleigh North Hills Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 499 out of 1064 reviews
Rating 8 - Good. 225 out of 1064 reviews
Rating 6 - Okay. 162 out of 1064 reviews
Rating 4 - Poor. 87 out of 1064 reviews
Rating 2 - Terrible. 91 out of 1064 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Desmond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Truly a great stay! Felt like a person of extreme importance like I was a celebrity
Stayed 1 night in Nov 2024

2/10 Terrible

Kathryn

With the exception of one gentleman, front desk staff callous, uncaring, professional and rude. Not at all friendly (except for one gentleman who finally ended up helping me check in.) Warning to guests: the hotel imposes a $75/per day hold on credit card for “incidentals”. Takes 5 business days to be credited. When I checked out this morning I was told they couldn’t check me out at the moment because they were in the middle of an audit. This was 4:15 am. When I received my receipt via email, I had been charged parking fees for three days even though I didn’t have a car. The hotel is tired and the front desk ladies must also be tired because they seemed so disinterested and grumpy.
Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel provided two double bed room which is not what I booked and paid for. When I went back to the front desk and told them, they told me this is what I booked, after I showed them the confirmation which is reserved for one Queen bed, they said this is what your sent them. They told me there is nothing they can do. They were rude and careless. In addition, they gave me a room right cross the elevator, the room is not soundproof, at midnight, I can hear in my room that lound noisy coming from the hall way or from the room beside mine or cross from mine room. When I shared my experience of the hotel with my colleagues, they all told me no one from our company stays there. I choose the hotel for the convenience despite I was warned before. It is obvious that I made a mistake to stay there
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Stayed 2 nights in Oct 2024

10/10 Excellent

Drew

Stayed 2 nights in Dec 2024

4/10 Poor

Lyndsee

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The property was decent and mostly kept up. However, the staff was absolutely horrible when requesting additional safety measures, we were never informed of when the request would be completed or if it was being worked on. Later to find out the request was never to be filled, after waiting hours.
Stayed 1 night in Jan 2025

8/10 Good

Breiana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Whitney, Clemmons

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first the room was super cold. It did warm up, but not as much as I hoped. There were no extra blankets in the room.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel was nice, the 3rd floor had dry rotting spots on the walls & someone defecated and we could smell it throughout the whole hallway.
Stayed 1 night in Jan 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked on Expedia. Gave my debit card for incidentals. Agent that check us in said no charge for support animals. We get to the room and there are stains all over the carpet. The sink was on a slant so you can even put a bar of soap on it. Everything would just slide right off. The built in table in bathroom on a slant as well so you couldn't put anything on it. Shower was stained and dirty. We never showered here. We checked out promptly in the morning. As I was walking our dogs and luggage to the car the agent yells across the way, are you checking out? I said yes, but I am loading my car first! I went back in and checked out. We paid $134.00 for this room. I checked my bank and the check out agent which was a front desk supervisor charged us $75.00 fee for our service dogs. Without even saying a word. I called back two days later, and was told the manager was off but I could leave a voicemail which I did. (A very detailed message) the manager never called me back or refunded us. It is very sad that this hotel would take advantage of disabled people. And this room was literally gross!

6/10 Okay

William

Liked: Staff & service
Cable tv had very few channels working. The desk clerk said she would have someone to go check it out but no one came.
Stayed 1 night in Jan 2025

8/10 Good

Antione

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Tifa

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived with our booking from Expedia. Check in was easy. I came to Raleigh for a tubal reversal surgery. Abdominal surgery. I needed a shower with a low lip instead of a full bath. I paid extra for it. They said that only the queen bed rooms had roll in showers. Even though Expedia showed me a king with an accessible shower. We get to the room it has a full tub and as my husband went to put the cart back i found someone's used false eyelashes in the floor in front of the coffee bar. I brought it downstairs and they offered to switch rooms. We sat in the lobby for over an hour waiting for a room after 18 hours of driving. We were exhausted and just wanted to lay down. They did give us a free meal voucher. Then i contacted Expedia with the issue because they told me that I could get a king bed with an easy accessible shower and the hotel said it was Expedia's fault. I was hoping to be reimbursed for the inconvenience. The lady at the Starbucks couldn't do more than grunt at me in the lobby... next trip i would rather stay in a motel 6. At least I can expect that level of awful off the bat. I had never stayed in a hilton. It was a splurge for our trip. I will never use one again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Garland

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Easy Parking
Stayed 1 night in Jan 2025

4/10 Poor

Virginia

Stayed 2 nights in Jan 2025

10/10 Excellent

LaShelia, Louisburg

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a much needed break
Stayed 1 night in Jan 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Caprea

Travelled with family and small children
Disliked: Staff & service
The service was horrible they didn't clean for 2 days after i asked for my room to be cleaned. There was a party and the other guest were loud and i couldn't call to the font desk because the phone in my room was broken. I told them that too.
Stayed 4 nights in Dec 2024

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had no complaints about anything. Staff was very pleasant and professional. The room was bigger than I expected and very clean.
Stayed 1 night in Jan 2025

8/10 Good

Samnuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Jan 2025

6/10 Okay

Zachary

Travelled with partner
Shower was not good but other than that was nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Seantoya

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Vickie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience staying at this Hilton. The location and property was top notch, and the accommodations were wonderful.
Stayed 1 night in Dec 2024