Hilton Garden Inn Durham/University Medical Center

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Durham/University Medical Center

Reception
Pool
Two Queen Beds
Exterior
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Room service
    Room service
  • Parking included
    Parking included
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
2102 West Main Street, Durham, NC, 27705
  • Ninth Street
    2 min walk
  • Duke University
    13 min walk
  • Duke University Hospital
    16 min walk
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    20 min drive

Room options

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, Accessible

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • Sleeps 4
  • 2 Queen Beds

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

One King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe, One King Bed

  • Sleeps 2
  • 1 King Bed

Two Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Garden Inn Durham/University Medical Center

Hotel with free parking, near Duke University
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center.
Hilton Garden Inn Durham/University Medical Center offers 128 accommodations with complimentary weekday newspapers and hair dryers. 42-inch flat-screen televisions come with cable channels.

This Durham hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Durham/University Medical Center. During your stay, you're just a quick walk from Ninth Street. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Great American Grill
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 13 minutes by foot from Duke University and a 2-minute drive from Duke University Hospital
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1410 square feet (131 square meters) and includes conference space. A fitness center, a terrace, and a vending machine are also featured at Hilton Garden Inn Durham/University Medical Center. Free self parking is available.

This 3-star Durham hotel is smoke free.

Great American Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Pavilion Lounge - Onsite bar. Open daily.
Pavilion Pantry - This café serves light fare only. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Great American Grill
  • Pavilion Lounge
  • Pavilion Pantry

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (1410 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 5 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Durham University Medical Center
Hilton Garden Inn Durham/University
Hilton Garden Inn Medical Center
Hilton Garden Inn Medical Center Hotel
Hilton Garden Inn Medical Center Hotel Durham University
Hilton Garden Inn Durham/University Hotel Durham
Hilton Garden Inn Durham/University Hotel
Hilton Garden Inn Durham/University Durham
Hilton Garn DurhamUniversity
Hilton Garden Inn Durham/University Medical Center Hotel
Hilton Garden Inn Durham/University Medical Center Durham
Hilton Garden Inn Durham/University Medical Center Hotel Durham

Hilton Garden Inn Durham/University Medical Center Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 707 out of 996 reviews" "
Rating 8 - Good. 220 out of 996 reviews" "
Rating 6 - Okay. 48 out of 996 reviews" "
Rating 4 - Poor. 12 out of 996 reviews" "
Rating 2 - Terrible. 9 out of 996 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sameer, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay when visiting colleges. Do need a vehicle to visit Duke or UNC, Chapel Hill. It is adjoining residential complex and also coffee, food and dining options are in half mile perimeter.
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet Courteous staff
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Aug 2024

8/10 Good

Cavanaugh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was advertised a Jacuzzi pool. But wasn't one in there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Charles

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Great dining options nearby, like Parizade. Hotel is nice, rooms are a bit outdated but clean. Easy parking.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Aleta

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and accommodating staff & convenient location.
Stayed 1 night in Aug 2024

10/10 Excellent

Esohe

Travelled with family
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire staff, once again, exceptional. Bartender, Zylvia, top notch.
Stayed 4 nights in Jul 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Quiet, convenient to Duke University Hospital. Unfortunately the shuttle was unavailable during my stay. The restaurant staff was great and the food was very good. Would recommend
Stayed 2 nights in Jul 2024

10/10 Excellent

Roshanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast
Only thing I wish they had was free breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clein and quitte
Stayed 2 nights in Jul 2024

8/10 Good

katrina, Dover

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location nice and clean staff was great
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first stay here!
The first thing I noticed while checking in was how pleasant the staff was. I even recieved a welcome text shortly after to check in with us. It's really nice and located.
Stayed 3 nights in Jul 2024

2/10 Terrible

Dorie

Stayed 1 night in Jul 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the friendliest and overall happiest staff I have ever had the pleasure to stay with while traveling. From front desk to maintenance staff, the extra effort put into being welcoming to guests is appreciated!
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice helpful stafv
Stayed 1 night in Jun 2024

10/10 Excellent

Shuntuta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Deb

Stayed 1 night in Jun 2024

10/10 Excellent

Kristen, Burlingame

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was lovely, the room was clean, and the location was near East Campus and downtown Durham. Very nice!
Stayed 2 nights in Jun 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff. Friendly. Nice,quiet atmosphere.
Stayed 2 nights in Jun 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located to restaurants and shopping
Stayed 13 nights in May 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024