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Hilton Garden Inn Durham/University Medical Center

3.0 star property

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Photo gallery for Hilton Garden Inn Durham/University Medical Center

Reception
Pool
Bar (on property)
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Gym

Explore the area

Map
2102 West Main Street, Durham, NC, 27705
  • Ninth Street
    ‪2 min walk‬
  • Sarah P. Duke Gardens
    ‪11 min walk‬
  • Duke University
    ‪13 min walk‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, Accessible

Room, Accessible

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible

Laptop workspace, blackout curtains, iron/ironing board

Suite, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

Laptop workspace, blackout curtains, iron/ironing board

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Laptop workspace, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds

Laptop workspace, blackout curtains, iron/ironing board

Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed

Laptop workspace, blackout curtains, iron/ironing board

One King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe, One King Bed

Laptop workspace, blackout curtains, iron/ironing board

Deluxe, One King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Accessible

Two Queen Beds, Accessible

Two Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Durham/University Medical Center

Hotel with free parking, near Duke University
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center.
Hilton Garden Inn Durham/University Medical Center offers 128 accommodations with complimentary weekday newspapers and hair dryers. 42-inch flat-screen televisions come with cable channels.

This Durham hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Durham/University Medical Center. During your stay, you're just a quick walk from Ninth Street. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Great American Grill
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 13 minutes by foot from Duke University and a 2-minute drive from Duke University Hospital
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1410 square feet (131 square meters) and includes conference space. A fitness center, a terrace, and a vending machine are also featured at Hilton Garden Inn Durham/University Medical Center. Free self parking is available.

This 3-star Durham hotel is smoke free.

Great American Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Pavilion Lounge - Onsite bar. Open daily.
Pavilion Pantry - This café serves light fare only. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Great American Grill
  • Pavilion Lounge
  • Pavilion Pantry

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (1410 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 5 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Durham University Medical Center
Hilton Garden Inn Durham/University
Hilton Garden Inn Medical Center
Hilton Garden Inn Medical Center Hotel
Hilton Garden Inn Medical Center Hotel Durham University
Hilton Garden Inn Durham/University Hotel Durham
Hilton Garden Inn Durham/University Hotel
Hilton Garden Inn Durham/University Durham
Hilton Garn DurhamUniversity
Hilton Garden Inn Durham/University Medical Center Hotel
Hilton Garden Inn Durham/University Medical Center Durham
Hilton Garden Inn Durham/University Medical Center Hotel Durham

Hilton Garden Inn Durham/University Medical Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1002 reviews
Rating 8 - Good. 219 out of 1002 reviews
Rating 6 - Okay. 51 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tara, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient.
Stayed 2 nights in Nov 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Near great dining options like Parizade and Toro. Excellent breakfast.
Stayed 2 nights in Nov 2024

6/10 Okay

nigel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Mario

Stayed 2 nights in Oct 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Location!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jerome

Travelled with family
Liked: Cleanliness, amenities
Good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Anastasia, New york

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at the Hilton. Rooms were well appointed with coffee machine, microwave and refrigerator. The room was a good size and clean. I would stay there again.
Stayed 3 nights in Oct 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas, Boca Raton

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly!
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff!
Stayed 3 nights in Sep 2024

6/10 Okay

Barry

Travelled with family
The property was very tired. Needing a complete refurbishment. Shortage of staff in dining room which resulted at breakfast of tables being left dirty with dirty crockery and food left on them. Only one waitress who was excellent but could not cope
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well maintained and the breakfast and staff at the breakfast were wonderful
Stayed 2 nights in Sep 2024

10/10 Excellent

Deborah

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Sonyia

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the location of this hotel. A few restaurants within walking distance. Clean and friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jaime

Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was fabulous!
Stayed 1 night in Aug 2024

10/10 Excellent

Barb

Stayed 2 nights in Aug 2024

8/10 Good

Margi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe
Stayed 1 night in Aug 2024

10/10 Excellent

Qinglian

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very pleasant stay.
Stayed 1 night in Aug 2024