Graduate by Hilton Chapel Hill

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Graduate by Hilton Chapel Hill

Presidential Suite, 1 King Bed | Terrace/patio
Exterior
Bar (on property)
American cuisine
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available

Explore the area

Map
311 W Franklin St, Chapel Hill, NC, 27516
  • Franklin Street
    1 min walk
  • University of North Carolina
    7 min walk
  • Morehead Planetarium
    11 min walk
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    24 min drive

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Graduate by Hilton Chapel Hill

Hotel with a 24-hour health club, a short walk to University of North Carolina
A restaurant, a 24-hour health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space.
Graduate by Hilton Chapel Hill offers 70 air-conditioned accommodations with fireplaces and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

A 24-hour health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Graduate by Hilton Chapel Hill's great location gets high marks from our customers. During your stay, you're just a quick walk from University of North Carolina. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at Trophy Room
  • Self parking available for a fee
  • Amenities include 2 meeting rooms, conference space, and a car charging station
  • Onsite recreation includes a 24-hour gym, complimentary bicycles, and basketball
  • Guests have great things to say about the location and the helpful staff
  • Just a 1-minute drive from University of North Carolina and 14 minutes from Streets at Southpoint Mall
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Graduate by Hilton Chapel Hill offers its guests a 24-hour health club and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2457 square feet (228 square meters) and includes conference space. The business-friendly Graduate by Hilton Chapel Hill also features coffee/tea in a common area, a fireplace in the lobby, and express check-out. Parking is available for a fee.

This 4-star Chapel Hill hotel is smoke free.

Trophy Room - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 27 per day; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Trophy Room

Things to do

  • 24-hour fitness centre
  • Basketball
  • Free bike hire

Family friendly

  • Fridge
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Turndown service
  • Wedding services

Business services

  • Conference space (2457 square feet)
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges USD 50 for credit card payments
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 27 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of USD 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Franklin Chapel Hill
Franklin Hotel
Franklin Hotel Chapel Hill
Hotel Franklin
Franklin Hotel Chapel Hill Curio Collection Hilton
Franklin Hotel Curio Collection Hilton
Franklin Chapel Hill Curio Collection Hilton
Franklin Curio Collection Hilton
Graduate Chapel Hill
The Franklin Hotel Chapel Hill
Graduate by Hilton Chapel Hill Hotel
Graduate by Hilton Chapel Hill Chapel Hill
Graduate by Hilton Chapel Hill Hotel Chapel Hill

Graduate by Hilton Chapel Hill Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 747 out of 1000 reviews" "
Rating 8 - Good. 160 out of 1000 reviews" "
Rating 6 - Okay. 54 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chastity

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 1 night in Aug 2024

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, amenities
My 14 yr old son had a severe allergic reaction to the sheets on the bed. Had to go to UNC ER at 3am for emergency medical treatment. His entire body covered in hives! So irresponsible of this hotel chain to launder their linens in such a fashion as to cause such suffering! We will never return!
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here several times when visiting our daughter at UNC. Great location, attentive staff, pet-friendly and comfortable rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! Always love The Graduate for the vibe and the service!
Stayed 2 nights in Aug 2024

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming! Always my first choice.
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa, Hillsborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Theme was well done. Good location. Clean. Would stay again
Stayed 3 nights in Jul 2024

10/10 Excellent

ADRIENNE, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Aug 2024

6/10 Okay

Veronica

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location, parking and upgrade was great benefit. The a/c was so incredibly loud we couldn't hear the TV and were woken up when ot kicked on. If we weren't so exhausted and alreadyunpacked our toiletries when we realized, we would have asked if a quieter room existed. I'd hesitate to book again and roll the dice.
Stayed 1 night in Jul 2024

4/10 Poor

Joyce

Travelled with family
Liked: Cleanliness
Disappointing Two Night Stay
PROS: - The location on Franklin Street cannot be beat. Incredibly convenient to shops, restaurants, and UNC’s campus. -The hotel and room decor are very creative. -Our room was very clean and a perfect size. - Daily room service - The Michael Jordan “dorm” room is really cool. - The basketball court on the 3rd floor is cute and fun. CONS: - Complimentary bottles of water are not available in the room. - No complimentary toiletries in the bathroom (i.e., mouthwash, cotton swabs, shower cap). - Awkward bathroom configuration. - Water pressure is not very good. - Water temperature was not hot at all. - I had a washcloth that had not one, not two, but three holes in it! - The room temperature was terrible and AC was loud but didn’t work well. - Self-parking is an exorbitant $27 per night! - Horrific check in. The room we were given was nice but muggy inside, despite the fact that the AC unit was on full blast and VERY loud. There was a portable AC unit inside. Was told by front desk some of the rooms don’t cool off sufficiently because the building is so old. Was offered a different room with a single bed and a blow up mattress (instead of the double I had paid for). Unacceptable. It cost way too much money to have this many issues during our brief stay.
Stayed 2 nights in Aug 2024

8/10 Good

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location downtown.
Stayed 5 nights in Jul 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and such a unique hotel that provides you the best Carolina experience
Stayed 1 night in Aug 2024

10/10 Excellent

joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Christopher James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an awesome place. We loved it.
Stayed 1 night in Aug 2024

10/10 Excellent

quincy

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Bias Edge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel, well decorated, with comfortable, spacious rooms. We enjoyed our stay.
Stayed 1 night in Jul 2024

10/10 Excellent

nicholas, Knoxville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Handy parking. Rooms were nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Audra

Stayed 3 nights in Jul 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024