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4.0 out of 5

"Great location, nice atmosphere in the hotel, friendly staff, very clean room and comfortable bed. Good wifi and TV options. Let down a bit by room ... " More

By a verified traveller on Mon 28 Aug 2023

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Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Graduate by Hilton Chapel Hill's great location gets high marks from our customers. During your stay, you're just a quick walk from University of North Carolina. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Trophy Room
  • Self-parking available for a fee
  • Amenities include 2 meeting rooms, conference space and a car charging station
  • On-site recreation includes a 24-hour gym, complimentary bicycles and basketball
  • Guests have great things to say about the location and the helpful staff
  • Just a 1-minute drive from University of North Carolina and 14 minutes from Streets at Southpoint Mall
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Graduate by Hilton Chapel Hill ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Graduate by Hilton Chapel Hill

Everyone (1)
4 out of 5
Great location, nice atmosphere in the hotel, friendly staff, very clean room and comfortable bed. Good wifi and TV options. Let down a bit by room not having anywhere to sit other than the bed - harder for working, or snacking/relaxing. Also, breakfast option very limited and judging by the cost of a coffee, very expensive. Plenty of other options within a very short walk though.

Posted by on 28 Aug 2023

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Comment from Hotel Management

30 Aug 2023 by Graduate Guest Services

Thank you so much, Peter!We're so glad you enjoyed your stay at the Graduate Chapel Hill over all. I will certainly pass on some the things that fell short on your guest experience. Thank you again for your honest feed back. He hope to have you back as our guest soon.Warm regards, David G

Property Features

Graduate by Hilton Chapel Hill offers its guests a 24-hour health club and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2457 square feet (228 square metres) and includes conference space. The business-friendly Graduate by Hilton Chapel Hill also features coffee/tea in common area, a fireplace in the lobby, and express check-out. Parking is available for a fee. This 4-star Chapel Hill hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 5 levels
  • Conference rooms
  • 2457 sq ft of conference space
  • 228 sq. m of conference space
  • Charging station for electric cars
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Graduate by Hilton Chapel Hill offers 70 air-conditioned accommodations with fireplaces and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Fireplace
  • HD television
  • Cable channels
  • Fridge
  • Egyptian cotton linens
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

Trophy Room – This restaurant specialises in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.

Nearby Activities

A 24-hour health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Basketball on site
  • Free bicycles on site
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Pets cannot be left unattended
  • Property is not currently implementing any guest safety measures
  • Security system
  • Staffed front desk
  • Children stay free - maximum age 17
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 27 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of USD 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Franklin Chapel Hill
  • Franklin Hotel
  • Franklin Hotel Chapel Hill
  • Hotel Franklin
  • Franklin Hotel Chapel Hill Curio Collection Hilton
  • Franklin Hotel Curio Collection Hilton
  • Franklin Chapel Hill Curio Collection Hilton
  • Franklin Curio Collection Hilton
  • Graduate Chapel Hill
  • The Franklin Hotel Chapel Hill
  • Graduate by Hilton Chapel Hill Hotel
  • Graduate by Hilton Chapel Hill Chapel Hill
  • Graduate by Hilton Chapel Hill Hotel Chapel Hill

You should know

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.