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DoubleTree by Hilton Raleigh - Cary

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Raleigh - Cary

View from property
Indoor pool
BBQ/picnic Area
55-inch LCD TV with cable channels, TV, MP3 dock
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
500 Caitboo Avenue, Cary, NC, 27518
  • Crossroads Plaza
    1 min walk
  • Cary Towne Center
    4 min drive
  • WakeMed Soccer Park
    8 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    15 min drive

Room options

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, pillow-top beds, in-room safe, desk

One King Bed, Non-Smoking, Roll In Shower

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hilton Garden Inn Raleigh-Cary
Pool
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1003)
The price is €248
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hilton Garden Inn Raleigh-Cary

About this property

DoubleTree by Hilton Raleigh - Cary

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
DoubleTree by Hilton Raleigh - Cary offers 129 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
DoubleTree by Hilton Raleigh - Cary's great location gets high marks from our customers. During your stay, you're just a quick walk from Crossroads Plaza. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Crossroads Plaza and 6 minutes by car from North Carolina State Fairgrounds
DoubleTree by Hilton Raleigh - Cary offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 1554 square feet (144 square meters) and includes conference space. A terrace, a vending machine, and a picnic area are also featured at the business-friendly DoubleTree by Hilton Raleigh - Cary. Self parking is free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Parks Bar and Grill - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 12.00 for adults and USD 8 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Parks Bar and Grill

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (1554 square feet)
  • Meeting rooms - 3

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Double-glazed windows

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per day
  • Breakage deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.00 for adults and USD 8 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Raleigh-Cary
DoubleTree Hilton Raleigh-Cary
DoubleTree Hotel Raleigh-Cary
DoubleTree Raleigh-Cary
DoubleTree by Hilton Hotel Raleigh Cary
DoubleTree by Hilton Raleigh
DoubleTree by Hilton Raleigh Cary
DoubleTree by Hilton Hotel Raleigh Cary
DoubleTree by Hilton Raleigh - Cary Cary
DoubleTree by Hilton Raleigh - Cary Hotel
DoubleTree by Hilton Raleigh - Cary Hotel Cary

DoubleTree by Hilton Raleigh - Cary Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1000 reviews" "
Rating 8 - Good. 207 out of 1000 reviews" "
Rating 6 - Okay. 59 out of 1000 reviews" "
Rating 4 - Poor. 14 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Thinh

Business traveller
Not good
Stayed 5 nights in Aug 2024

4/10 Poor

Robin

Stayed 1 night in Jun 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good. However, being a Diamond Hilton Honors member, I was denied privileges during the stay - since my company who did the booking used a 3rd party site. I think you may have to amend the hotel policy a little bit to accommodate Diamond members to be eligible for certain privileges.
Stayed 5 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Edgar

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was tremendous
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lane

Stayed 2 nights in Aug 2024

4/10 Poor

Trenna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was horrible. After I explained that I paid with the 3rd party they told me that I didn't pay and charged my credit card for a stay I had already paid for through the 3rd party. After that mistake they were unapologetic about it. The rooms are outdated. The refrigerator in the room did not work. The water pressure was horrible. Do not stay at this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Joe

Stayed 1 night in Jul 2024

10/10 Excellent

Ebony, Clinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it , staff was very friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Laken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Philip

Travelled with partner
In the middle of everything
Stayed 2 nights in Jul 2024

10/10 Excellent

Alice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Allena

Stayed 2 nights in Jul 2024

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff like no other!
The staff made this experience great. The room was excellent except for the bed bothered my husband's back. However, thats a case by case issue. The front desk staff and the staff in the bar/grill were top notch. They were helpful with parking instructions, dining needs, and they were super sweet to my children. I appreciate the tremendous welcome!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Almost perfect.
The site is very clean and well maintained. The breakfast options and menu were not clear and led to confusion. Also, the evening wait staff's hospitality was mediocre at best. For such a nice facility and foodservice offering, your staff training did not match. Room for improvement.
Stayed 3 nights in Jul 2024

10/10 Excellent

Harvey

Stayed 1 night in Jul 2024

8/10 Good

Sherry

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Noisy Night
We have stayed here several times while in Raleigh visiting family. Quiet, convenient, pleasant and clean. This time we were given a room with the air compressor about 3 feet from our window. NOISY!!! All night long. Not pleasant!
Stayed 1 night in Jul 2024

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ben Y.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy parking, easy checkin
Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Complimentary breakfast would be nice
Stayed 1 night in Jul 2024

8/10 Good

Rajesh Kumar

Travelled with family and small children
Liked: Cleanliness, amenities
All good, I would have rated 5 but AC was not working properly, I have reached out to Front desk, no use. No one attended the issue. We slept in hot conditions.
Stayed 1 night in Jul 2024

6/10 Okay

Lacurtis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Food was terrible and they charge for it.
Stayed 1 night in Jul 2024