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Candlewood Suites Raleigh Crabtree by IHG

2.5 star property

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Photo gallery for Candlewood Suites Raleigh Crabtree by IHG

Property amenity
Studio Suite, 1 Queen Bed, Accessible (Comm, Roll Shwr)
Desk, laptop workspace, blackout curtains, iron/ironing board
Point of interest
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
4433 Lead Mine Rd, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪12 min walk‬
  • North Hills Shopping Center
    ‪4 min drive‬
  • UNC REX Hospital
    ‪5 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Roll Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comm, Roll Shwr)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Comm, Tub)

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Raleigh Crabtree by IHG

Hotel with free parking, near Crabtree Valley Mall
This smoke-free hotel features a fitness center, a snack bar/deli, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Candlewood Suites Raleigh Crabtree by IHG offers 122 air-conditioned accommodations with DVD players and coffee/tea makers. LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Raleigh Crabtree by IHG. During your stay, you'll be within walking distance of Crabtree Valley Mall. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Crabtree Valley Mall and 7 minutes from North Carolina State University
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi is free in public spaces. There's an onsite business center. A fitness center, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites Raleigh Crabtree by IHG. Free self parking is available. A complete renovation of Candlewood Suites Raleigh Crabtree by IHG was completed in February 2019.

This Raleigh hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Fitness centre

Family friendly

  • Dining table
  • DVD player
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – February 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • DVD player
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per night (maximum USD 150 per stay)
  • Weight limit: 80 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Raleigh
Candlewood Suites Crabtree
Candlewood Suites Crabtree Hotel
Candlewood Suites Crabtree Hotel Raleigh
Candlewood Suites Crabtree Raleigh
Candlewood Suites Raleigh
Candlewood Suites Raleigh Crabtree
Raleigh Candlewood Suites
Candlewood Suites Raleigh - Crabtree Hotel Raleigh
Candlewood Suites Raleigh Crabtree Aparthotel
Candlewood Suites Crabtree Aparthotel
Candlewood Suites Raleigh Cra

Candlewood Suites Raleigh Crabtree by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 526 out of 980 reviews
Rating 8 - Good. 316 out of 980 reviews
Rating 6 - Okay. 84 out of 980 reviews
Rating 4 - Poor. 30 out of 980 reviews
Rating 2 - Terrible. 24 out of 980 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Jenniferdawn

Stayed 2 nights in Oct 2024

6/10 Okay

Jameka Laquonda Linder

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fair, but too high priced for what we got.
Mostly things were good. But the hallways and lobby stank terribly. The A/C in the unit was stuck on frozen and couldn’t be changed, even though the thermostat said it was. And the tack strip under the carpet between the carpet and the linoleum was done wrong so that when stepped on, the tacks poked into the bottoms of your feet. We were in room 223.
Stayed 2 nights in Nov 2024

8/10 Good

Dwayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Average
Check in was so-so. Not very friendly, didn’t tell me anything about the place (though I’ve stayed there once before but I wasn’t the one checking in then). Talked to me w a toothpick in her mouth. Room was fine. Seemed clean on the surface. Kitchen is stocked with most items you may need to cook with. Standard linens - not overly comfortable (bed linens and towels) If you want high quality this isn't for you. Convenient location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Aerowin

Stayed 2 nights in Oct 2024

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was relatively new and very clean. The hotel was located near a mall with many food options.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharmaine

Liked: Cleanliness, staff & service, amenities
I love how close it is to everything! The hotel also has great amenities in the room. If you don’t like to eat out, you can cook an entire meal in your room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness
We never stayed. Got to our room, had a funky smell. Put our things down, saw a dead roach on the bathroom floor. We got our things, went back to the front desk and got a refund and left immediately.
Stayed 3 nights in Nov 2024

4/10 Poor

Joseph

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay and would definitely stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay every time! 😊
I love this little hotel, and keep returning when business brings me to Raleigh. The rooms are very comfortable, the vibe of this place is chill, its in a very convenient location, has free laundry and nice communal patios on which to sit and relax. The people who run this place are absolutely lovely, and care about their guests' experience here. The only negative is that the carpet throughout the hotel desperately needs to be replaced, and does unfortunately give a bit of a grimey look to the interior. The rooms and all communal places though are diligently cleaned.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lashunta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Harris

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized studio for the price. The kitchen had many accommodations. The gym is attached to the laundry, so it was warm and there was limited cardio equipment.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeff

Stayed 2 nights in Sep 2024

10/10 Excellent

Gohan, Williamsburg

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went down to Raleigh for the State Fair and had a good time. The hotel overall was good and clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anita

Stayed 2 nights in Oct 2024

8/10 Good

Al

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk & staff!
It was a perfect stay for what I needed. Nice spacious room with a SUPER friendly and helpful front desk, great CX.
Stayed 2 nights in Oct 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was easy to find, and close to restaurants and shopping. Bathroom was a bit dirty, and had what looked like a smear of blood on the wall
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive suite with more that expected
Good hotel. Entering the room there is a strong odor of cleaning agents. One does acclimate fairly quick, though the odor did abate over my 3-night stay. The suite had cookware, utensils, and related items to which I was shocked. It even had a dishwasher! The bed I had might need replaced as it did feel worn and it was welcome to have a choice between soft and firm pillows (which were embroidered on the cover). Providing extra firm pillows would have better. Parking lot is well lit with LEDs. Should you have muddy shoes, outside the entrance there is boot brush device. A downside is that the hotel is close to a heavily travelled road, so entering/leaving can be a bit challenging.
Stayed 3 nights in Sep 2024