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Best Western Plus Raleigh Crabtree Valley Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Plus Raleigh Crabtree Valley Hotel

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)
Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)
Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed) | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
6209 Glenwood Ave, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪3 min drive‬
  • William B. Umstead State Park
    ‪5 min drive‬
  • UNC REX Hospital
    ‪7 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Raleigh Crabtree Valley Hotel

Hotel with free breakfast, near Crabtree Valley Mall
Along with a fitness center, this hotel has a snack bar/deli and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and laundry facilities are onsite. Housekeeping is available on request.
Best Western Plus Raleigh Crabtree Valley Hotel offers 131 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus Raleigh Crabtree Valley Hotel. During your stay, you'll be close to Crabtree Valley Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Crabtree Valley Mall and 9 minutes from North Carolina State University
Best Western Plus Raleigh Crabtree Valley Hotel offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Raleigh Crabtree Valley Hotel. Self parking is free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Pool hoist on site
  • Smooth flooring in room
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 81
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Plus Raleigh Crabtree Valley
Best Western Plus Raleigh Crabtree Valley Hotel Hotel
Best Western Plus Raleigh Crabtree Valley Hotel Raleigh
Best Western Plus Raleigh Crabtree Valley Hotel Hotel Raleigh

Best Western Plus Raleigh Crabtree Valley Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 420 out of 1001 reviews" "
Rating 8 - Good. 325 out of 1001 reviews" "
Rating 6 - Okay. 147 out of 1001 reviews" "
Rating 4 - Poor. 55 out of 1001 reviews" "
Rating 2 - Terrible. 54 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

guidner, Durham

Property was ok
Stayed 1 night in Oct 2024

6/10 Okay

Melody

Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was was very convenient and accessible for my trip and itinerary. Very central location. Very friendly staff and satisfied with the breakfast options. Very positive experience. If traveling to Raleigh would stay again.
Stayed 5 nights in Oct 2024

10/10 Excellent

Bhim

Stayed 2 nights in Oct 2024

10/10 Excellent

Tanit

Liked: Staff & service, property conditions & facilities
Loved that the hotel enforces quiet time between 10:00pm and 6:00am. It makes a huge difference to the comfort of guests. Staff was wonderful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good breakfast, comfortable beds
Stayed 1 night in Oct 2024

10/10 Excellent

Cathrine

Stayed 3 nights in Oct 2024

2/10 Terrible

Jordan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Beds were not clean and very noisy at night.
Stayed 2 nights in Oct 2024

8/10 Good

Norda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and rooms has a modern look, like no carpet which is awesome for an asthmatic like myself. Bathroom could use an upgrade; water pressure was low. Also very limited storage space for clothing for two people.
Stayed 4 nights in Oct 2024

8/10 Good

Liana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Oct 2024

10/10 Excellent

Richard

Stayed 3 nights in Oct 2024

6/10 Okay

richard, Hickory

Liked: Cleanliness, staff & service, property conditions & facilities
I would rate it a three star hotel. I had no problems and enjoyed my stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

The only thing I suggest is that they put a hand rail in the elevators. They work very well but are fast.
Stayed 6 nights in Oct 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Short overnight stay was clean and met expected standards.
Stayed 1 night in Oct 2024

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Above average hotel, love it
Stayed 1 night in Oct 2024

4/10 Poor

Amanda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My only issue was at check-in and it wasn’t with the employee. Unfortunately, I have some major allergies to high odors and perfumes, etc. when we walked in to check in and get our keys, there was a group all sitting in the lobby. The amount of perfume And possibly incense burning was atrocious. I got my key and went straight upstairs while my husband unloaded the vehicle. I thought I was OK but about midnight I woke up with a severe case of hives all over. Thankfully, my Benadryl worked or I would’ve had to use my EpiPen! My son-in-law stated that morning it was still bad so I decided to mask up just to get outside. There are a lot of individuals with allergies like this. I don’t have problems when there’s minimal amounts used, but it was so high in that lobby, it burned your eyes. Other than that, that room was great!
Stayed 1 night in Oct 2024

8/10 Good

Fedna, Westerville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kasheen

Stayed 2 nights in Oct 2024

6/10 Okay

Steven

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Front desk checkin was not a good experience, not friendly or helpful. Would not change our room to be close or even same floor as the rest of our party because we booked through an app. We did try to call hotel prior to booking and they couldn’t match the price of the app and again was not helpful.
Stayed 3 nights in Oct 2024

6/10 Okay

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not friendly reservation or evening front desk.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rodney

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk.staff were very welcoming and helpful. And the breakfast was delicious. The parking was really tight unless you wanted to park in the back (which didn't seem very desirable)). The room was nice and quiet but the bed was way too firm. The location was close to several dining options and was in a nice area
Stayed 1 night in Oct 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary

Stayed 1 night in Oct 2024

6/10 Okay

Philip

Travelled with group
Liked: Staff & service
smoking marijuana in rooms
This is a non smoking hotel and we were on the 2nd floor where other guests were smoking marijuana every night. And because there is no carpet the smoke came right under our doors. If smoking is not allowed, smoking marijuana should not be allowed and that should be told to guests. It was awful. The hallway smelled horrible also. Water pressure in the shower was also very low in our room but not in our friends room. Staff was very nice.
Stayed 3 nights in Oct 2024