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Locanda Don Serafino Historical Boutique Hotel

4.0 star property
VIP Access

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Luxury Suite
Lunch and dinner served
Luxury Suite
Luxury Suite | Jetted bathtub
Luxury Suite | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Parking included
  • 24/7 front desk
  • Room service

Explore the area

Map
Via XI Febbraio, 15, Ragusa, RG, 97100
  • Palazzo Sortino-Trono
    ‪1 min walk‬
  • Church of Santa Maria dell'Itria
    ‪2 min walk‬
  • Church del Purgatorio
    ‪2 min walk‬
  • Ragusa (QRG)
    ‪15 min walk‬
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Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite (Shower)

Junior Suite (Shower)

Junior Suite (Shower)

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Deep-soaking bathtub

Luxury Suite

  • 65.0 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

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Room

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  • Parking included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, (532)
The price is €91
for 1 room
includes taxes & fees
8 Mar - 9 Mar
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About this property

Locanda Don Serafino Historical Boutique Hotel

Beach fun, near Palazzo Sortino-Trono
This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free valet parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Locanda Don Serafino Historical Boutique Hotel offers 10 accommodations with minibars and safes. Rooms open to balconies. Select Comfort beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels and first-run movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Ragusa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Locanda Don Serafino Historical Boutique Hotel, you're just a quick walk from Palazzo Sortino-Trono. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Palazzo Sortino-Trono and Church of Santa Maria dell'Itria
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
A private beach is featured. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Locanda Don Serafino Historical Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 4-star Ragusa hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Locanda Don Serafino - This fine-dining restaurant serves lunch and dinner. A children's menu is available.
24-hour room service is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Free off-site parking
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 35 for adults and EUR 35 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Locanda Don Serafino

Things to do

  • Wine-tasting room

Family friendly

  • Babysitting (surcharge)
  • Cots/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height worktop and sink
  • Raised toilet seat
  • Visual alarms in hallways

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding
  • Select comfort bed

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • First-run films
  • Flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Day (1 January) Gala Dinner per adult: EUR 240
  • New Year's Day (1 January) Gala Dinner per child: EUR 100 (from 3 to 14 years old)
  • A tax is imposed by the city: EUR 2.10 per person, per night for adults; EUR 3.00 per night for guests aged 12-74 years old, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 35 for children
  • Airport shuttle fee: EUR 150 per vehicle
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT088009A14B4Q92FG

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Don Serafino
Locanda Don Serafino
Locanda Don Serafino Hotel
Locanda Don Serafino Hotel Ragusa
Locanda Don Serafino Ragusa
Locanda Don Serafino Ragusa, Sicily, Italy
Relais Châteaux Locanda Don Serafino Hotel Ragusa
Relais Châteaux Locanda Don Serafino Hotel
Relais Châteaux Locanda Don Serafino Ragusa
Relais Châteaux Locanda Don Serafino
Relais Châteaux Locanda Don Serafino
Locanda Don Serafino Historical Boutique Hotel Hotel
Locanda Don Serafino Historical Boutique Hotel Ragusa
Locanda Don Serafino Historical Boutique Hotel Hotel Ragusa

Locanda Don Serafino Historical Boutique Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 36 out of 85 reviews
Rating 8 - Good. 31 out of 85 reviews
Rating 6 - Okay. 12 out of 85 reviews
Rating 4 - Poor. 3 out of 85 reviews
Rating 2 - Terrible. 3 out of 85 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Okay... would not stay here again.
Great location. Walked to San Giorgio Duomo every night. Breakfast at the hotel was delicious. We knew there was a small shower before arriving, by far the smallest shower we have used in all of our stays all over Italy. The bed was not comfortable. It had some sort of feather or horse hair mattress topper. It was very hot to sleep on. The air conditioning did not keep the room cool at all... and we asked about it twice and we were told we were not using it correctly. We tried it on every setting imaginable to no avail.
Stayed 2 nights in Oct 2024

10/10 Excellent

Leon

What an experience! Great location in the heart of where you need to be
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Stayed 1 night in Jun 2024

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an exceptional hotel in Ragusa. Parking is very difficult in Ragusa. The staff takes your car and parks is somewhere and brings it back when you leave. The hotel itself is stunning, a small, boutique property that was rebuilt after an earthquake several years ago. The steps to the second floor are stone, from the 14th century. The walls are the beautiful light stone found all around Ragusa. The room was small, but lovely. The staff is exceptional. They understand that parking is difficult, finding the hotel can be a challenge, and they do everything they can to make it easier, and your stay delightful. I can't say enough about this hotel. I loved it.
Stayed 1 night in Oct 2023

8/10 Good

Anca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old building, many original details like stone arches across the property. Staff was wonderful, very helpful, parked the car and carried our luggage in the room. Negatives: shower was in an arched area, impossible to shower without bending; tub didn't drain well and specs of dirt were floating in the standing water. Dust was falling from the stone arch to the point that the floor in front of the bed had sand all over in the morning. Street was noisy, we were awaken at 6-7am. At arrival we were told that breakfast was not included, and that breakfast was 30 Euro/person, more than a breakfast at a 5 stars hotel. Overall, was not as good as expected.
Stayed 1 night in Nov 2022

10/10 Excellent

Tanut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay at Locanda Don Serafino. The staffs were very friendly and welcoming. The room is nice equipped with everything we need. Amenities are niche and nice. Wifi is a bit slow but it works. Don’t forget to try their restaurant, it is the best I’ve ever had in Sicily.
Stayed 1 night in Sep 2022

6/10 Okay

Albino, Miami

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Property location is great. Suite and Restaurant located very far from main lobby and building. However the staff was great and very helpful. Suite had a very humid smell and dehumidifier, a/c filters and exhaust vents were extremely dirty. Did expect this hotel to be a lot better.
Stayed 1 night in Jun 2022

10/10 Excellent

Lynn, Winnetka

Stayed 1 night in May 2022

8/10 Good

robert

Stayed 2 nights in Apr 2022

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is intimate, refined, friendly and centrally located. I want to come back there.
Stayed 1 night in Oct 2021

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel?
Very good service and staff. This is very small hotel, with no real amenities. Small reception area with a sofa and a tiny breakfast room. With three groups of two and the two servers( due to covid) it was cramped. They moved us to another room which was much better but this was a separate room which felt more like an Airbandb. I paid pretty much for a basic room but was expecting more from Relais and Chateaux hotel. Moved us but I really don’t see how this constitutes being a hotel is more of a B and B. Good staff nice breakfast.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally clean, staff very accommodating. Uniquely situated / unique experience
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful little hotel, our room was like a cave. The location is good, The only think that could have been better is the breakfast had vary limited choices.
Stayed 1 night in Jul 2019

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

2/10 Terrible

Stanley

Disliked: Property conditions & facilities, room comfort
This hotel not worthy of being Relais and Chateaux
Stayed 2 nights in Feb 2019

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply perfect
Perfect stay Perfect place Perfect staff
Stayed 3 nights in Dec 2018

8/10 Good

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff of the hotel namely Martina, Daniela, Alesso and the manager, Alex, made our stay special. They are all very friendly, attentive to our needs and very accommodating to our requests. They booked 2 of the most spectacular meals we had during our stay. The restaurants are both 2 stars Michelin, Duomo and their very own Locanda don Serafino. Would highly recommend this hotel to friends. They only have 10 rooms thus, service rendered is highly personalized.
Stayed 3 nights in Oct 2018

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in old town Ragusa.
Lovely staff. Very helpful. Nice location. Stairs to room very scary for my wife.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018

10/10 Excellent

Frances

Romantic stay in a cave
We Loved the location in Ragusa Elba (the old part of town) but driving to the hotel is a lil difficult. They will valet but the free parking lot isn't hard to find once you get directions from the first desk. We arrived in the early evening and the location is fabulous to walk all around. So much charm. The room itself was very cool with its cave-like decor. The receptionist was great in providing a map and lots of local recommendations. The room we had does not have a bathroom door but that didn't bother us at all. So it will depend on who you're traveling with. We would def stay there again.
Stayed 1 night in Aug 2018

10/10 Excellent

Daniela, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very unique and original hotel. I loved it and it's location is great. The room was very clean and very charming and has lots of nice details. Since it's built in such an old building they did what they could and did a great job but our shower was a bit uncomfortable and I could imagine that for big and tall people this hotel might not be so confortable. I personally loved it and I would definitely be happy to stay there again.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and unusual
Room built into a cave!; great service; nice breakfast; great location
Stayed 2 nights in Jun 2018

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Last Night
Last night in Sicily. Very comfortable stay, lovely room; maybe a little small if you were staying for a few days. Every convenience catered for. We were able to park just 20 metres down the road and were welcomed with a complimentary hot drink whilst checking in. Great old building tastefully refurbished. Stairs up from reception a little steep with big steps.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky but lovely hotel
A fantastic, quirky hotel in the middle of Ragusa so therefore very noisy. The hotel is built into the hill so the stairs are indeed uneven and challenging for the less mobile but they were not an issue for us. We had booked a Junior Suite and initially were given room 11 where the bathroom (including the loo) was IN the bedroom with NO doors. This was not what we had booked so we spoke to the very helpful reception staff who moved us to another Junior Suite, with sofa area, bathroom with door, all exactly as we had initially booked! The breakfasts are a cold buffet style, functional and serve a purpose without being anything particularly exciting. The restaurant was fantastic and we had the set lunch menu which was fabulous and within in our budget. Overall it's a very unusual but lovely hotel with very helpful friendly staff. The only downside is the noise of the road and area and the unfortunate room issue that we had on arrival, but otherwise it is a great place to stay.