Radium Chalet

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Radium Chalet

Aerial view
Mountain view
Mountain view
Room, Multiple Beds, Non Smoking
City view from property

Reviews

7.8 out of 10

Good

Popular amenities

  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
5063 Madsen Road, Radium Hot Springs, BC, V0A 1M0
  • Rotary Park
    11 min walk
  • Spur Valley Golf Resort
    13 min walk
  • Radium Hot Springs Village Office
    16 min walk

Room options

Suite, 1 Bedroom (Stairs Required) Pet-Friendly

  • Sleeps 2
  • 1 Queen Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Suite, 1 Queen Bed, (Main Floor, Pet-Friendly)

  • Sleeps 2
  • 1 Queen Bed

Family Suite (Loft Suite)

  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Corner (Top Floor - Stairs Required)

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Corner (Second Floor - Stairs Required)

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed (Third Floor, Non-Pet-Friendly)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (Second Floor - Stairs Required)

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed (Second Floor, Non-Pet-Friendly)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Radium Chalet

Hotel in Radium Hot Springs with free parking
Along with a garden, this smoke-free hotel has free self parking and free WiFi in public areas. Other amenities include a reception hall and a vending machine.
Radium Chalet offers 18 air-conditioned accommodations with fireplaces and hair dryers. Rooms open to balconies or patios. Accommodations have kitchenettes with microwaves. Bathrooms include bathtubs or showers.

This Radium Hot Springs hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Radium Chalet. During your stay, you'll be within walking distance of Rotary Park. Enjoy features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include a vending machine
  • Within a 15-minute walk of Rotary Park and Spur Valley Golf Resort
Radium Chalet offers its guests a vending machine and a garden. Public spaces have free WiFi. Self parking is free.

This Radium Hot Springs hotel is smoke free.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Family friendly

  • Kitchenette
  • Microwave
  • Mini-fridge
  • Separate living room

Conveniences

  • Reception hall
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini fridge
  • Toaster

More

  • Fireplace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Radium Chalet Hotel Radium Hot Springs
Radium Chalet Hotel
Radium Chalet Radium Hot Springs
Radium Chalet
Chalet Europe Motel
Hotel Chalet Europe
Radium Chalet Hotel
Radium Chalet Radium Hot Springs
Radium Chalet Hotel Radium Hot Springs

Radium Chalet Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 343 out of 1004 reviews" "
Rating 8 - Good. 378 out of 1004 reviews" "
Rating 6 - Okay. 139 out of 1004 reviews" "
Rating 4 - Poor. 75 out of 1004 reviews" "
Rating 2 - Terrible. 69 out of 1004 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Glenora

Stayed 1 night in Aug 2024

2/10 Terrible

Romas

Disliked: Cleanliness, property conditions & facilities
We've been on the road for almost 2 weeks, 'hoteling' it. This was, by far, the worst. We paid extra for a balcony view and there was no door handle to get out (staff did offer to do something but it likely would've been more tape over the latch instead of installing a new door knob). Wife had a shower and ran out of hot water. I didn't have any hot water the next day. Toilet was broken and wouldn't stop running unless we lifted the lid to force the stopper. And, after all this, it was the most expensive hotel fare of our trip. I'm embarrassed to think that foreign tourist coming to Canada would be exposed to this place; it needs to seriously invest in upkeep.
Stayed 1 night in Aug 2024

2/10 Terrible

Coralie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location however the property needs a lot of maintenance. Balcony railings broken and loose, TV screen had been previously punched and not replaced, fireplace broken, no smoke detector it was taken out and in a drawer, blinds fell off the wall no proper insulation, furniture stained and broken, staff tried to accommodate us in other rooms but they all had a very strong disturbing odour. Very disappointed especially for the price paid.
Stayed 1 night in Aug 2024

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ewwwwwww, eewwwww and ewwwww
Ewwww….ewwwww….and ewwww Website photos are so deceiving. SO dropped his cell phone by the bed. Bent down to look for it and there were a pair of men’s dirty underwear just under the bed frame. Pink mould all over bottom of fabric shower curtain. Hasn’t been wash in forever. Over priced, taking advantage of travellers. Would never stay there again. Made my first trip to the area not positive at all.
Stayed 1 night in Aug 2024

2/10 Terrible

Alanna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful scenery.
Stayed 3 nights in Aug 2024

6/10 Okay

Rajendra

Travelled with family, Travelled with group
Liked: Cleanliness
Good for family
Stayed 1 night in Aug 2024

6/10 Okay

Louise

Travelled with partner
Disliked: Cleanliness
The view is great, not worth the price otherwise
Stayed 3 nights in Aug 2024

8/10 Good

Rob

Travelled with partner
Liked: Cleanliness, amenities
We enjoyed our stay in the area - it's so beautiful and there are lots of things to do. However, we had trouble getting assistance from the reception desk.
Stayed 2 nights in Aug 2024

6/10 Okay

Rodica

Stayed 3 nights in Aug 2024

8/10 Good

Dakota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Dylan

Travelled with partner
Liked: Cleanliness, staff & service
Not bad by any means, pretty view, nice balcony, fortunate to have AC. Not anything special but does the trick, the only thing I'd like to say is bring towels or something to clean up messes because they don't supply any and specifically ask for you to not use there's to clean up messes. Unsure as to what you would do if you didn't bring something of your own
Stayed 1 night in Aug 2024

4/10 Poor

Kristy

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
It was an extremely hot day. When we got into our room it was excessively hot. After some investigation we discovered a baseboard heater was on high. The bedroom should have opened but it was stuck shut. The air conditioner in the little livingroom did work when we turned it on but the entire from was busted on it and the filter was filthy. Not overly safe. Besides the ac filter, the room was reasonably clean and we got the sleep we needed.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Ryan

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay wish we could stay longer
Stayed 1 night in Aug 2024

4/10 Poor

Renee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Coffee maker was broken, TV had a huge broken piece in the corner whch affected the picture. Very run down.
Stayed 1 night in Jul 2024

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yuck
Views were great but the room smelt of urine. The toilet ran 24/7. There were spider webs in the corners of the doors. The light switches were very dirty. Overally not a clean place. Sheets had stains on them, luckily I always bring my own sheets from home.
Stayed 2 nights in Aug 2024

4/10 Poor

Joan

Disliked: Property conditions & facilities
No kleenex provided. No air conditioning in bedroom sleeping area. Only one bug screen on one window, all the rest missing. Deadbolt non functioning on door. No anti-slip mat for the tub. No dishtowels to dry any dishes that you use, even though a sign states you need to do your dishes. Couch was nice, view was great. This property is poorly maintained and not up to date at all.
Stayed 1 night in Aug 2024

2/10 Terrible

Kelsey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately this place was not very clean, the bedding had stains on them, there was mold in the toilet and on the cupboards. We were glad we only booked for one night.
Stayed 1 night in Aug 2024

6/10 Okay

Ian

Liked: Cleanliness, staff & service, room comfort
The hotel has a great location. We were on the third floor with a great view. The hotel is looking a little rundown, but still functional. Everything was adequate.
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Liked: Property conditions & facilities
Disliked: Cleanliness
The cleanliness definitely wasn’t great and I had to call a front desk person when I tried to check in and to check out in the morning. It did the job, but I definitely checked the mattresses for bed bugs.
Stayed 1 night in Jul 2024

2/10 Terrible

Cortney

Stayed 1 night in Jul 2024

8/10 Good

Ariane

Travelled with group
Radium Chalet stay
The hotel was okay. I found the front desk staff to be amiable. The room lacked good lighting, good utensils, and a recycling bin. The balcony was nice as the place was quiet and the view was peaceful.
Stayed 2 nights in Jul 2024

4/10 Poor

Cornel

Travelled with pets, Travelled with partner
Disliked: Amenities
Toilet leaking, no bbq outside anymore, breakfast is a joke. No longer what it used to be.
Stayed 2 nights in Jun 2024

4/10 Poor

Christie

Travelled with family
Disliked: Staff & service, amenities
Check in agent on site was very rude on the phone to check in. The main floor was nicely renovated and clean. The lower level with the 2 beds had no air conditioner, no fan, the mattress were very old, one had a medical pee pad under the top sheet (gross) the sheets were questionable if they were cleaned between guests. Very dingy and didn't look freshly cleaned. The main floor was renovated and clean.
Stayed 1 night in Jul 2024