See all properties

Radium Chalet

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Radium Chalet

Aerial view
Room, Multiple Beds, Non Smoking | Living area
Room, Multiple Beds, Non Smoking | Balcony
Mountain view
Room, Multiple Beds, Non Smoking | Private kitchen

Reviews

7.8 out of 10

Good

Popular amenities

  • Air conditioning
  • Kitchen
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
5063 Madsen Road, Radium Hot Springs, BC, V0A 1M0
  • Rotary Park
    11 min walk
  • Spur Valley Golf Resort
    13 min walk
  • Citadella Restaurant
    1 min walk
  • Radium Husky House Restaurant
    9 min walk

Room options

View all photos for Suite, 1 Bedroom (Stairs Required) Pet-Friendly

Free WiFi, bed sheets

Suite, 1 Bedroom (Stairs Required) Pet-Friendly

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 Queen Bed, (Main Floor, Pet-Friendly)

Free WiFi, bed sheets

Suite, 1 Queen Bed, (Main Floor, Pet-Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite (Loft Suite)

Family Suite (Loft Suite)

Family Suite (Loft Suite)

  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Corner (Top Floor - Stairs Required)

Mini-fridge, microwave, electric kettle, toaster

Suite, 1 Bedroom, Corner (Top Floor - Stairs Required)

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Corner (Second Floor - Stairs Required)

Mini-fridge, microwave, electric kettle, toaster

Suite, 1 Bedroom, Corner (Second Floor - Stairs Required)

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed (Third Floor, Non-Pet-Friendly)

Free WiFi, bed sheets

Suite, 1 Queen Bed (Third Floor, Non-Pet-Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Second Floor - Stairs Required)

Free WiFi, bed sheets

Suite, 1 Bedroom (Second Floor - Stairs Required)

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed (Second Floor, Non-Pet-Friendly)

Free WiFi, bed sheets

Suite, 1 Queen Bed (Second Floor, Non-Pet-Friendly)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Destination Inn

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.6 out of 5, Wonderful, (495)
The price is €66
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Destination Inn

About this property

Radium Chalet

Hotel in Radium Hot Springs with free parking
Along with a garden, this smoke-free hotel has free self parking and free WiFi in public areas. Other amenities include a reception hall and a vending machine.
Radium Chalet offers 18 air-conditioned accommodations with fireplaces and hair dryers. Rooms open to balconies or patios. Accommodations have kitchenettes with microwaves. Bathrooms include bathtubs or showers.

This Radium Hot Springs hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Radium Chalet. During your stay, you'll be within walking distance of Rotary Park. Enjoy features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include a vending machine
  • Within a 15-minute walk of Rotary Park and Spur Valley Golf Resort
Radium Chalet offers its guests a vending machine and a garden. Public spaces have free WiFi. Self parking is free.

This Radium Hot Springs hotel is smoke free.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Family friendly

  • Kitchenette
  • Microwave
  • Mini-fridge
  • Separate living room

Conveniences

  • Reception hall
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini fridge
  • Toaster

More

  • Fireplace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Radium Chalet Hotel Radium Hot Springs
Radium Chalet Hotel
Radium Chalet Radium Hot Springs
Radium Chalet
Chalet Europe Motel
Hotel Chalet Europe
Radium Chalet Hotel
Radium Chalet Radium Hot Springs
Radium Chalet Hotel Radium Hot Springs

Radium Chalet Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 339 out of 1000 reviews" "
Rating 8 - Good. 374 out of 1000 reviews" "
Rating 6 - Okay. 139 out of 1000 reviews" "
Rating 4 - Poor. 77 out of 1000 reviews" "
Rating 2 - Terrible. 71 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kirsty

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nastiness Hotel of all time
Do not stay here!! We travel a lot, this was the nastiness hotel we have ever stayed at. The bed was super hard, pillows were lumpy and the sheets and comforter was stained. The bed also smelled moldy and musty. The cleanliness of the whole place was disgusting. We couldn’t shower as the hold/cold tap didn’t work so the water was boiling hot, the toilet didn’t flush. There is no employees on duty after 10pm so we were able to have anyone come up after we checked in.
Stayed 1 night in Sep 2024

4/10 Poor

Mike

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
This property has improvements made in the interior paited walls white trim and crown molding. Paneled glass door between the sleeping area ang the living area. The unit was vacuumed in the visable areas. The bed was clean the rest was not clean. Dust was visible on the floor boarsd the small kitchen area was not clean, the coffee machine and coff supplied was not clean , the bath / shower has a scum build up, one of the drawers had some of the previous tennant items in iy. Under the bed was very dusty plus a brown paper bag and a vape pipe labled THS which was placed in the paper bag and placed in the garbage can. The hideaway couch bed was stained ans should have been dumped when the room was painted. The bathroom toilet water hose has a visible layer of dust on it. We stayed in the unit for a maximum 6.5 hrs.and left by 6 am. Other then the poor cleaning it is a quaint place.
Stayed 1 night in Sep 2024

8/10 Good

Keith

Business traveller, Travelled with partner
Liked: Staff & service
Ultra quiet. As building is concrete skeleton. Great value rack rate seeing as was peak season & other props were $250-300. Building is elderly but solid, yes, the fixtures & fittings are uh- “vintage” and “well loved” but it doesn’t really matter as everything works. Kinda feels like a mini your Grandma’s apartment. Could it do with a lick of paint & some refitting? Sure. Does it make much of a difference once the lights are off & your eyes are closed? No. I’ll probably stay again, it has a cheesy charm to it.
Stayed 1 night in Sep 2024

4/10 Poor

Jennifer

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This place has so much potential but i feel like it’s not being taken care of. The property indicates a sauna but it doesn’t work. Also says fireplace in every room but ours didn’t work. We tried to ask but could rarely find any staff. Also no continental breakfast even though again, they advertised it. Overall the room felt somewhat clean but the outside door had a gap. It still locked though. The ice machine was clearly broken even though we were told he was cleaning it. This place has a beautiful view though and nice walking trails in the back. If some TLC could just be out into it, I feel like it could be rented out all season long!
Stayed 2 nights in Sep 2024

2/10 Terrible

Cory

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no screens in the windows. Flys in the room and spiders. The smell in the room best described as dirty. Cracks in the drywall and mold on the balcony. The bed frame was broken and the bed was barely being supported. I wouldn’t let my neighbours dog stay here. The place should be bulldozed. We were supposed to stay for 3 nights but left after 3 hours. Just couldn’t do it . That disgusting. No refund of course. 600 bucks wasted.
Stayed 3 nights in Sep 2024

8/10 Good

thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We loved the covenient location and fabulous view. Liked 2 room layout w fireplace. Staff smelled badly of body odor and not available in mornings. Older property needing some tlc but could tell it had been great in past years. We will stay there again.
Stayed 2 nights in Sep 2024

4/10 Poor

Stacey

Stayed 1 night in Aug 2024

2/10 Terrible

Shiloh

Stayed 1 night in Sep 2024

2/10 Terrible

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I recently stayed at the Radium Chalet, booked through Expedia, to celebrate our wedding anniversary.Unfortunately, our experience was far from pleasant. The room was unclean, with soiled toilet facilities, dirty surfaces, and visible hair and insects, which made our stay uncomfortable. Despite reporting these issues to the front desk, no alternative accommodations were offered. We sought a resolution through Expedia, but were told that refunds are subject to the hotel's policy. Given that we did not voluntarily cancel but instead were faced with unacceptable conditions, we believe we were entitled to a refund. Both the hotel and Expedia failed to address the situation satisfactorily. It was a disappointment.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great view good value
Stayed 1 night in Sep 2024

6/10 Okay

Luisa

Stayed 1 night in Sep 2024

4/10 Poor

Mark

Disliked: Staff & service, property conditions & facilities
First off, I inquired about my specific booking on the main level. The clerk said we have none and did not help at all. This forced me to drag my bike up 3 flights of stairs. Secondly, there was no parking available which forced me to park down the street and lug my bags. Third, there was a party ongoing until 230am which the front desk did nothing about. Not to mention that the only investment into this hotel in the past 40 years is a cheap Chinese TV in each room. All in all a nice view but a terrible night spent here. I give it 2 stars.
Stayed 1 night in Sep 2024

6/10 Okay

Ankur

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Okay
Stayed 1 night in Sep 2024

6/10 Okay

vicci

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We loved the view, but the overall dated carpets and cleanliness were less than desired. It needs an update.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Stayed 4 nights in Aug 2024

8/10 Good

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Abigail

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Keith

Travelled with partner
The property was in need of renovations. It was clean but dated
Stayed 2 nights in Aug 2024

8/10 Good

Sue, edmonton

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I would love to give 5 stars for this property. The view is spectacular. The rooms are big and comfortable. Air conditioning works and room was cool. But the plumbing is terrible. Our toilet didn’t flush and was in danger of overflowing. We called the front and they said it was a problem with many of the rooms due to to thunderstorm /rainthat compromised the plumbing pressure We were told we had to use the bathroom in the sauna room. Luckily that bathroom was beside our room so the inconvenience was negligible bit still not much fun at 3am. ( we also decided to urinate in the bath tub cause it was more convenient…sorry if too much information) The sauna room bathroom was very clean but they ran out of towels in there so we had to wash our hands and then run to our room to dry them. Eventually we just tried to remember our own towel to bring if going to the bathroom The toilet issue was never fixed , the management did find us a solution …
Stayed 2 nights in Aug 2024

2/10 Terrible

alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Never go to this hotel. It’s a health concern. Mold is all over the bathroom tiles . Toilet is leaking, Absolutely nobody clean the room probably for a year I would say. Fridge is sticking drawers where you supposed to put clothes are very dirty inside, carpets smell urine, dishes was dirty. Microwave is absolutely dirty . Air conditioner was so dusty when you turn it on the dust blow out on you. Unsanitary conditions. I asked him to change the room and they refused it, Seeing you can write a complaint to the owner. This hotel is absolutely not livable. Do not waste your money, even one dollar on this hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Alanna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful scenery. That is the only positive at this property.Bathroom very dirty. No blow dryer No table even though there is a kitchenette Wash your dishes before checkout but no plug for sink or towel. Dirty dishes in cabinet. Caked on coffee on machine. Bathtub and shower filthy. No ice bucket, offered a garbage bag when I asked. Needed towels and was a major inconvenience.
Stayed 3 nights in Aug 2024

2/10 Terrible

anita

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty and the pots were so dirty nobody could use it.No BBQ ,no cooking possibilities only one microwave. They didn't even provide a coffee machine in the unit. Terrible experience
Stayed 1 night in Aug 2024

8/10 Good

Ruoyu

Travelled with group
Liked: Cleanliness, staff & service, amenities
Pretty nice cabin with mountain view
Stayed 2 nights in Aug 2024

6/10 Okay

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Glenora

Stayed 1 night in Aug 2024