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Crystal Springs Lodge

2.5 star property

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Photo gallery for Crystal Springs Lodge

BBQ/picnic Area
Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed)
Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed)
Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed)
Deluxe Family Room - Main Floor - Not Pet Friendly | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
4852 Radium Blvd, Radium Hot Springs, BC, V0A 1M0
  • Sinclair Canyon
    ‪3 min drive‬
  • Radium Resort - The Springs Course
    ‪6 min drive‬
  • Radium Hot Springs Pools
    ‪6 min drive‬

Room options

View all photos for Studio, Kitchenette, Ground Floor (No Pets Allowed)

Studio, Kitchenette, Ground Floor (No Pets Allowed)

Studio, Kitchenette, Ground Floor (No Pets Allowed)

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, Kitchenette, Ground Floor (Pets Allowed)

Studio, Kitchenette, Ground Floor (Pets Allowed)

Studio, Kitchenette, Ground Floor (Pets Allowed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Upper Level, No Pets Allowed)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking (Upper Level, No Pets Allowed)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Kitchenette, Ground Floor (Pet Friendly)

Free WiFi, bed sheets

Studio, 2 Queen Beds, Kitchenette, Ground Floor (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Suite, 2 Bedrooms, Non Smoking (Upper Floor, No Pets Allowed)

Economy Suite, 2 Bedrooms, Non Smoking (Upper Floor, No Pets Allowed) | Living room

Economy Suite, 2 Bedrooms, Non Smoking (Upper Floor, No Pets Allowed)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Ground Floor (No Pets Allowed)

Free WiFi, bed sheets

Superior Room, 2 Queen Beds, Ground Floor (No Pets Allowed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Ground Floor (No Pets Allowed)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Ground Floor (No Pets Allowed)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Upper Floor, No Pets Allowed)

Superior Room, 2 Queen Beds (Upper Floor, No Pets Allowed)

Superior Room, 2 Queen Beds (Upper Floor, No Pets Allowed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Upper Level, No Pets Allowed)

Standard Room, 2 Queen Beds (Upper Level, No Pets Allowed)

Standard Room, 2 Queen Beds (Upper Level, No Pets Allowed)

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family Room - Main Floor - Not Pet Friendly

Deluxe Family Room - Main Floor - Not Pet Friendly | Living area

Deluxe Family Room - Main Floor - Not Pet Friendly

  • Sleeps 5
  • 1 Large Twin Bunk Bed and 1 Queen Bed

View all photos for Studio, 2 Queen Beds, Kitchenette, Ground Floor (No Pets Allowed)

Free WiFi, bed sheets

Studio, 2 Queen Beds, Kitchenette, Ground Floor (No Pets Allowed)

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed)

Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed)

Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed)

  • 37 sq m
  • Sleeps 6
  • 3 Queen Beds

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About this property

Crystal Springs Lodge

Motel in Radium Hot Springs with free parking
This motel features express check-out, a garden, and barbecue grills. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area.
Crystal Springs Lodge offers 29 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers.

Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Crystal Springs Lodge. During your stay, you're just a quick walk from Radium Hot Springs Village Office. Free WiFi in public areas and free self parking are available.
  • Free WiFi
  • Free self parking
  • Amenities include a terrace
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Radium Hot Springs Village Office and 5 minutes by foot from Rotary Park
  • Pets welcome for a fee
Crystal Springs Lodge offers its guests a terrace, barbecue grills, and a garden. WiFi is free in public spaces. Crystal Springs Lodge also features a picnic area and express check-out. Free self parking is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not accept prepaid Visa debit cards at check-in for all bookings.

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: CAD 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Crystal Springs Motel Radium Hot Springs
Crystal Springs Motel
Crystal Springs Hotel Radium Hot Springs
Crystal Springs Radium Hot Springs
Crystal Springs Raum Hot Spri
Crystal Springs Motel
Crystal Springs Lodge Motel
Crystal Springs Lodge Radium Hot Springs
Crystal Springs Lodge Motel Radium Hot Springs

Crystal Springs Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 1001 reviews
Rating 8 - Good. 366 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Eugenia

Travelled with partner
Liked: Cleanliness, amenities
What I didn’t like were : it takes a long time for hot water,fridge icebox needs to be defrosted, a lot of small repairs need to be done.
Stayed 3 nights in Jan 2025

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and we had a comfortable stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ethan

Stayed 2 nights in Jan 2025

8/10 Good

Danielle

Stayed 2 nights in Dec 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying another night , Great reception,great communication before reception Family owned and operated Set up common areas of privacy Owners happy,accommodating
Stayed 2 nights in Dec 2024

8/10 Good

Kim, Cochrane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our suite (28) was just right for us. I wish I had known that they take a $200 deposit on top of paying for the room. Was returned the day we checked out. Only thing maybe that they put knobs on the cupboard doors in kitchenette and run the water prior to our check in because it took a while running the water before it got hot.
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haven’t actually slept there yet but the room seems quite nice. Just was NOT expecting a 200.00 deposit being held. They really have to make that more visible in the booking info
Stayed 1 night in Dec 2024

8/10 Good

Michael

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is nice enough...good price...was disappointed i couldn't get a pet room a second night even though there was only three people in the whole place...other than that decent stay
Stayed 1 night in Dec 2024

10/10 Excellent

Emad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty clean,Responsible staff, totally worth it for amount of money them asking
Stayed 3 nights in Dec 2024

8/10 Good

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Very good motel.
Stayed 2 nights in Dec 2024

8/10 Good

Vladyslav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good motel for family👍
Stayed 1 night in Dec 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
The room was overall really nice the only thing was the bed was a little springy and uncomfortable and kind of sunk in on one side of the bed so you were falling off a little bit but it was okay. The kitchenette was nice to have for Christmas Day breakfast. Overall we would go back here.
Stayed 2 nights in Dec 2024

6/10 Okay

Tom

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was less than half full. They put a family with a few young kids right over us and it was pretty darn loud.. I guess it was to save on heating. Otherwise it’s a good spot
Stayed 1 night in Dec 2024

8/10 Good

ARTUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owners are super friendly and provided great service. Kitchenette was stocked with everything we needed. Although we didn’t use it, there is a bbq area free to use with a covered gazebo with plenty of seating out of the snow. Would definitely stay my next time in Radium!
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay after a very busy day in Invermere. Appreciated the easy check in and comfortable stay. Thanks!
Stayed 1 night in Nov 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Renee

Liked: Cleanliness, room comfort
Disliked: Staff & service
Front desk person was not friendly instead of explaining property she ask as to read booklet in room Room was very cold it took about 30 minutes to warm up
Stayed 2 nights in Oct 2024

8/10 Good

Lien

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stag was friendly and easy checkin. Room was fairly clean and cozy. Myself and the kids enjoyed our stay here. Store and dinnings are walking distance what was nice,
Stayed 1 night in Oct 2024

10/10 Excellent

Aron

Stayed 2 nights in Oct 2024

4/10 Poor

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Looks old and outdated
Stayed 2 nights in Oct 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Was a reasonable price and clean. Close to restaurants.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024