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Filatelia Suites & Travel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Filatelia Suites & Travel

Superior Double Room
Superior Double Room | Terrace/patio
Exterior
Superior Quadruple Room
Courtyard view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
9 de Octubre N19-58 and 18 de Septiembre, Quito, Pichincha
  • El Ejido Park
    4 min walk
  • Chifa Funeraria
    1 min walk
  • Pan-American Internacional Bus Station
    6 min walk
  • Quito (UIO-Mariscal Sucre Intl.)
    57 min drive

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 2 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartamento, 1-2 Habitaciones, 3 personas.

Apartamento, 1-2 Habitaciones, 3 personas.

Apartamento, 1-2 Habitaciones, 3 personas.

  • 50 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartamento, 2 habitaciones, 4 personas

Apartamento, 2 habitaciones, 4 personas

Apartamento, 2 habitaciones, 4 personas

  • 70 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Panoramic Apartment (Penthouse)

Panoramic Apartment (Penthouse)

Panoramic Apartment (Penthouse)

  • 85 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 17 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

  • 17 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Habitación económica doble

Habitación económica doble

Habitación económica doble

  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bed

View all photos for Apartamento, 1 Habitación, 1-2 personas

Apartamento, 1 Habitación, 1-2 personas

Apartamento, 1 Habitación, 1-2 personas

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 13 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Habitación económica sencilla

Habitación económica sencilla

Habitación económica sencilla

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

View all photos for Apartamento, 2 habitaciones, 4 personas

Apartamento, 2 habitaciones, 4 personas

Apartamento, 2 habitaciones, 4 personas

  • 70 sq m
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

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About this property

Filatelia Suites & Travel

Hotel with free parking, a quick walk to La Mariscal Craft Market
A restaurant, concierge services, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Filatelia Suites & Travel offers 24 accommodations with hair dryers and complimentary toiletries. 32-inch plasma televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Filatelia Suites & Travel, you're just a quick walk from El Ejido Park. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of La Mariscal Craft Market and Foch Square
  • Airport, local-area, and shopping center shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at Filatelia Suites & Travel. Limited free parking is available on a first-come, first-served basis.

This 3-star Quito hotel is smoke free.

Filatelia Suites & Travel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free covered self-parking on site
  • Limited on-site parking (max. 3 spaces per unit)
  • Wheelchair-accessible parking available
  • Off-site parking for USD 5 per day; booking required
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • 1 restaurant
  • Room service available

Family friendly

  • Children's toys
  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Towels

Entertainment

  • 32-inch plasma TV
  • TV channels

More

  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The hotel restaurant is open on weekends for breakfast only.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 5 per day (33 ft away)
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Filatelia Suites & Travel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Filatelia Apart
Filatelia Apart Hotel
Hotel Filatelia Quito
Filatelia Quito
Hotel Filatelia
Filatelia Suites & Travel
Filatelia Suites & Travel Hotel
Filatelia Suites & Travel Quito
Filatelia Suites & Travel Hotel Quito

Filatelia Suites & Travel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 64 reviews" "
Rating 8 - Good. 18 out of 64 reviews" "
Rating 6 - Okay. 13 out of 64 reviews" "
Rating 4 - Poor. 3 out of 64 reviews" "
Rating 2 - Terrible. 4 out of 64 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

Esmeralda

Travelled with family
Liked: Cleanliness, staff & service
Very nice,clean, quite, safe. The shower had no Hot water. To fix this we were given a key to another room but there was only warm water for a short time.
Stayed 2 nights in Jun 2023

8/10 Good

Carolina

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Overall, great experience! Lorena (owner) and Jose (receptionist) really nice people that went beyond my expectations! On the hand, there’s a “lady” Isabel, the worse person you can interact with. A sociopath that you don’t want to deal with! If you encounter her don’t even listen to her just reach out to Lorena she will make the best decision for you! Almost forgot, they serve the best breakfast too!
Stayed 1 night in Feb 2023

8/10 Good

Angel

Stayed 3 nights in Sep 2022

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Max, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. The room is a bit dated but that's okay because it was comfortable and clean. I stayed in a superior room since a tasty breakfast was included. and that convenience is well worth it , saving precious time in the morning. The staff is friendly, easy-going and helpful. Definitely, I'd stay here again - a safe, attractive boutique hotel. Thumbs up Hotel Filatelia!!!
Stayed 1 night in Nov 2019

6/10 Okay

RICARDO

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great visit
I am always amazed by how friendly the staff is and accommodating even though I speak very little Spanish. This is my 3rd stay and I booked for my next trip in October. The included breakfast is great. My room has always been clean and has hot water for the shower. The new elevator is a big improvement.
Stayed 4 nights in Jul 2019

6/10 Okay

carol

Disliked: Cleanliness, property conditions & facilities, room comfort
All rooms are not of the same quality
Our second stay at this hotel was not as pleasant as the first stay. The room we were given had not been properly cleaned, the fridge didn't work and we had no towels. Even the service that evening was not the same. On our first stay, the front manager helped us with our luggages and on this stay, nothing, no offering of services and we had to ask for towels. The condition of room 401 was really not at par (old and not well kept) compared to our first stay on the 6th floor. We do like the location and the Manager Daniella is very kind and apologized and offered us to change our room. We would still recommend this hotel but do ask to see your room since none are the same. Their free breakfast to the restaurant connected to the hotel is really good and they are a dog friendly hotel.
Stayed 2 nights in Jul 2019

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Quito with a dog
We enjoyed the friendlyness of the front desk since we arrived in the middle of the night. They had arranged for our transportation which we had great services from the driver and we felt very comfortable staying at this hotel with our dog (no extra cost) and the apartment was spacious.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Basic accommodation in good location
This is a basic but centrally located hotel in a safe feeling area near one of the main parks. Room came with bed, basic furnishings, storage, TV, good wifi and was quiet, though I had no neighbours during the stay. Bathroom was cramped but toiletries are provided and shower was effective. No heating or cooling, but then there's no summer or winter. Front door is locked but reception opened it quickly everytime I arrived. Breakfast is offered - didn't try it, hosts were welcoming and helpful including printing out tour pickup details emailed to the property (pickups happen at one of the expensive nearby hotels). Property is within walking distance of the city centre (cathedral / palace etc), as well as having access to the park and there being some fast food locations near by. Comfortable basic accommodation in a good location for a reasonable price. Found that the cost of a pre-arranged taxi from the new airport is about the same as the taxi stand, so may be worth pre-booking for the peace of mind.
Stayed 3 nights in Jun 2018

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place and Going Back
The staff was very helpful, even when there was a language barrier. The place was very clean and a great location. I am planning a trip in October and bringing a friend along and we both will stay here. The free breakfast was a great added benefit..
Stayed 6 nights in Jun 2018

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
I was very pleased with the staff everyone was very friendly,informative about areas to visits abd where all time acailable to answer any inquiries. Area was great to walk aroubd,there is a park around the cirner with different tyoe of local food and craftmanship merchandises.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, room comfort
The hotel was in a good area and the staff were very helpful. The quality was good for the price but the facilities would benifit from refurbishment
Stayed 12 nights in Jan 2018

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at Filatelia, It was perfec location, close to shops, friendly staff, clean and really convenient

6/10 Okay

Alyssa, NYC

Liked: Cleanliness, room comfort
Disliked: Staff & service
Affordable, unhelpful staff
The location and price of this hotel are unbeatable. I found my room to be very comfortable and clean. The free breakfast was a nice touch. Hotel staff was unfriendly and generally not very welcoming or helpful, which was the only major downside for me.

10/10 Excellent

Ivan, Guayaquil, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to everything
It's a simple hotel, don't expect too much, but is close to everything, and cozy. Clean room, clean bathroom.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel stay
very good hotel, near of plaza foch, is well located

8/10 Good

Danilda, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in Quito
It was nice because the staff, in spite of language barrier, are very helpful and accommodating.

6/10 Okay

Jess, guayaquil

Liked: Cleanliness, staff & service, room comfort
Close to everything
The hotel s located in a good area close to everything, the problem was wirh the amenities not many and also no many blankets, the breakfast options was good, staff was very friendly,clean room,and also they have free transfer to the airport,so for the price i think was fair.

10/10 Excellent

Angela, canada

Liked: Cleanliness, staff & service, room comfort
Quito for a few days
I enjoyed it the hotel is still undergoing some repairs but once its done it will be very comfortable, the location was good transit was available and you could walk everywhere