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Hotel Dann Carlton Quito

5.0 star property

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Photo gallery for Hotel Dann Carlton Quito

Lobby
Lobby
Suite
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Hot tub
  • Breakfast included
  • Pool
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Avenida República de El Salvador N34-377, Quito, Pichincha, 170135
  • Parque La Carolina
    ‪7 min walk‬
  • Quicentro Shopping
    ‪11 min walk‬
  • Atahualpa Olympic Stadium
    ‪11 min walk‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪33 min drive‬

Room options

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Suite

Suite

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, in-room safe, desk, soundproofing

Superior Room, 2 Double Beds

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (2 Double Beds)

Suite (2 Double Beds)

Suite (2 Double Beds)

  • 54 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Dann Carlton Quito

Luxury hotel with 3 restaurants and a full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Hotel Dann Carlton Quito offers 210 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Cable television is provided. Bathrooms include shower/tub combinations with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has massage/treatment rooms. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Hotel Dann Carlton Quito. During your stay, you're just a quick walk from Parque La Carolina. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Luxemburgo Cafeteria, a brasserie that serves international cuisine
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 10-minute walk of Parque La Carolina and Naciones Unidas Boulevard
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Dann Carlton Quito offers its guests a full-service spa, an indoor pool, and a hot tub. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 3961 square feet (368 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the luxury Hotel Dann Carlton Quito. You'll have access to the health club at a partner property. Free self parking is available.

This 5-star Quito hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 6:00 AM to 10:30 AM.
Luxemburgo Cafeteria - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner.
Opera Restaurante - This fine-dining restaurant specializes in Fusion cuisine and serves lunch and dinner.
Europa Cafe - This delicatessen specializes in international cuisine and serves light fare only.
Liverpool Bar - This pub specializes in international cuisine and serves light fare only.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Europa Cafe
  • Liverpool Bar
  • Luxemburgo Cafeteria
  • Opera Restaurante

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (3,961 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
  • Resort fee: USD 1.22 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carlton Quito
Dann Carlton Hotel Quito
Dann Carlton Quito
Dann Carlton Quito Hotel
Dann Quito
Hotel Carlton Quito
Hotel Dann Carlton Quito
Hotel Dann Quito
Hotel Quito Dann Carlton
Quito Dann Carlton
Dann Carlton
Hotel Dann Carlton Quito Hotel
Hotel Dann Carlton Quito Quito
Hotel Dann Carlton Quito Hotel Quito

Hotel Dann Carlton Quito Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 661 out of 1002 reviews
Rating 8 - Good. 234 out of 1002 reviews
Rating 6 - Okay. 56 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Denis

Stayed 3 nights in Dec 2024

10/10 Excellent

Diana

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Carlos, Avondale

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Dec 2024

10/10 Excellent

Francisco M

Stayed 1 night in Nov 2024

8/10 Good

Iam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Camila

Stayed 3 nights in Dec 2024

4/10 Poor

Raimundo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Too much noise from too many private activities but a good hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Gregory

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dated Hotel - SKIP!!!!
Very dated hotel with uncomfortable accommodations - not to mention dangerous bathroom situation for anyone that has Accesibility needs. Whats with just providing one roll of toilet paper? Also super noisy - there was hammering in the middle of the night which was reported to front desk who said “theyd look into it” Lastly, can we talk about the scammy breakfast buffet? I was hopeful it would get better but each day got worse. The staff was zero attentive and borderline rude - I asked for a tea and it was like asking for a favor. Skip the Opera restaurant… worst meal of our stay - and the waitor forgot part of our order! Super incompetent staff To top it off… as we were leaving w our suitcases… the elevators (two of them) stopped working. DO NOT RECOMMEND THIS HOTEL!!!
Stayed 4 nights in Nov 2024

4/10 Poor

Diana

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
i had to change room 3 times in one night because of the noise. staff was very friendly. however, i woke up several times in the last room… i was exhausted so gave up and didnt change rooms again as I figured noise was unaboidable
Stayed 1 night in Nov 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel very nice with lots of amenities. Incredible staff. Very upscale
Stayed 3 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

eric

Stayed 1 night in Nov 2024

10/10 Excellent

Pamela

Stayed 1 night in Nov 2024

10/10 Excellent

eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

javier

Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, fun and very reasonable.
Stayed 6 nights in Sep 2024

10/10 Excellent

Mirna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great location, great service. Best option in Quito. It is small compared to your big chain hotels on a side street so there is little to no street noise unlike big hotels on main roads
Stayed 3 nights in Nov 2024

8/10 Good

Kevin

Stayed 3 nights in Nov 2024

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Brad

Stayed 2 nights in Sep 2024

10/10 Excellent

Rumaldo, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and well laid out. From my room through the hall to the lobby and dining places within, the hotel is classy and impeccable. The breakfast area is excellent and the options offered are great. I really have nothing critical to say of this hotel or my stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2024