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City Triple Room, 1 Bedroom, Ensuite

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

City Studio Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Chez Elena Guesthouse, you'll be within walking distance of Concentración Deportiva de Pichincha. Free WiFi in public areas, free valet parking and a restaurant are available.

  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Breakfast is offered for a fee
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym and a playground
  • 15 minutes by car from Quicentro Sur Mall and 6 minutes from Manuela Saenz Museum
  • Airport, train station pick-up and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee

Property Features

Chez Elena Guesthouse offers its guests Access to hot tub and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. A rooftop terrace, a library, and barbecue grills are also featured at the family-friendly Chez Elena Guesthouse. An area shuttle within 5 km and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available. This Quito guest house is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 6 levels
  • Built in 2011
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • BBQ grill(s)
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Train station: Chimbacalle Station (4.9 km / 3 mi)
  • Property shuttles: Airport shuttle, area shuttle within 5 km, train station pick-up, beach shuttle, and shopping centre shuttle available for a surcharge
  • Parking: Free valet parking and self parking

Room Amenities

Chez Elena Guesthouse offers 16 accommodations, which are accessible via exterior corridors and feature washers/dryers and a safe. Beds feature down duvets and premium bedding. Premium cable televisions are provided. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. In-room massages, an iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Washer and dryer
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Stovetop
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Exterior corridor access
  • Ensuite bathroom

Food & Drink

Chez Elena Restaurant – This family restaurant serves breakfast, lunch and dinner. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the guest house include Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Hiking/biking trails nearby
  • Ecotours nearby
  • Hot springs nearby

Spa Services

  • Facial treatments
  • Manicures and pedicures
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at noon

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Chez Elena Guesthouse offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 5 per pet, per night (maximum USD 60 per stay), plus a deposit of USD 5 per night
  • Only dogs and cats are allowed
  • Maximum 2 pets

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard.

  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Children stay free
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately USD 3.50 per person
  • Airport shuttle fee: USD 39 per room (one way)
  • Pet deposit: USD 5 per night
  • Pet fee: USD 5 per pet, per night (maximum USD60 per stay)
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chez Elena Guesthouse
  • Chez Elena Guesthouse House
  • Chez Elena Guesthouse House Quito
  • Chez Elena Guesthouse Quito
  • Elena Guesthouse
  • Chez Elena Quito
  • Chez Elena Guesthouse Quito
  • Chez Elena Guesthouse Guesthouse
  • Chez Elena Guesthouse Guesthouse Quito

You should know

  • Reservations are needed for massage services. For reservations, contact the guest house before arrival using the contact information on the booking confirmation.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't allowed at Chez Elena Guesthouse.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.