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Hotel Portal de Occidente

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Portal de Occidente

Reception
Exterior
Hallway
32-inch flat-screen TV with cable channels, LCD TV
In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Laundry
    Laundry
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi

Explore the area

Map
1ra calle 8-12a, Zona 3, Quetzaltenango, Quetzaltenango
  • Templo de Minerva
    3 min drive
  • Parque Zoológico Minerva
    3 min drive
  • Los Altos Railroad Museum
    4 min drive
  • Quetzaltenango (AAZ-Los Altos)
    13 min drive

Room options

View all photos for Deluxe Single Room, 1 Double Bed, Non Smoking

Deluxe Single Room, 1 Double Bed, Non Smoking

Deluxe Single Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room, 2 Double Beds, Non Smoking

Classic Double or Twin Room, 2 Double Beds, Non Smoking

Classic Double or Twin Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Portal de Occidente

Hotel in Quetzaltenango with a 24-hour front desk and a restaurant
A restaurant, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Hotel Portal de Occidente offers 36 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Quetzaltenango hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Hotel Portal de Occidente, you'll be close to Quetzaltenango Central Park. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Amenities include laundry facilities, a terrace, and a water dispenser
  • Just a 3-minute drive from Templo de Minerva and a few minutes from Parque Zoológico Minerva
  • Pets welcome for free (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. Hotel Portal de Occidente also features a terrace, laundry facilities, and room service (during limited hours). Self parking is free.

This 3-star Quetzaltenango hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to 11:00 AM.
Hotel Portal de Occidente has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–11:00 AM: USD 7 for adults and USD 7 for children
  • 1 restaurant
  • Room service available

Things to do

  • Bike parking
  • Bike storage

Family friendly

  • Laundry facilities
  • Microwave

Conveniences

  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Cookware/dishes/utensils
  • Free bottled water
  • Microwave
  • Oven
  • Stovetop

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 20 lbs per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 7 for adults and USD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

HOTEL PORTAL OCCIDENTE Quetzaltenango
HOTEL PORTAL OCCIDENTE
PORTAL OCCIDENTE Quetzaltenango
Portal De Occidente
Hotel Portal de Occidente Hotel
Hotel Portal de Occidente Quetzaltenango
Hotel Portal de Occidente Hotel Quetzaltenango

Hotel Portal de Occidente Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luigui, Guatemala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and good location.
Stayed 2 nights in Jul 2021

8/10 Good

Julio, Guatemala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location, a quiet place, confort room and a lot of parking
Stayed 2 nights in Oct 2020

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación amplia y limpia , todo estuvo bien
Stayed 1 night in Jan 2022