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NH Queretaro

3.5 star property

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Photo gallery for NH Queretaro

Down duvets, minibar, in-room safe, desk
International cuisine
Reception
Exterior
Safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Breakfast available
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

Map
Av. 5 de Febrero 1303, Querétaro, QUE, 76138
  • Autonomous University of Querétaro
    ‪3 min drive‬
  • Plaza Galerias Shopping Center
    ‪5 min drive‬
  • Aqueduct of Santiago de Querétaro
    ‪6 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪41 min drive‬

Room options

View all photos for Superior Room

Down duvets, minibar, in-room safe, desk

Superior Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Down duvets, minibar, in-room safe, desk

Junior Suite

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Extra Bed 3 adults)

Down duvets, minibar, in-room safe, desk

Standard Room (Extra Bed 3 adults)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Down duvets, minibar, in-room safe, desk

Junior Suite (Extra Bed 2 adults + 1 child)

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Down duvets, minibar, in-room safe, desk

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Extra Bed 3 adults)

Down duvets, minibar, in-room safe, desk

Junior Suite (Extra Bed 3 adults)

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room (Extra Bed 4 adults)

Down duvets, minibar, in-room safe, desk

Standard Room (Extra Bed 4 adults)

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

About this property

NH Queretaro

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
A restaurant, a 24-hour fitness center, and a business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
NH Queretaro offers 140 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Querétaro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they enjoy the helpful staff at NH Queretaro. During your stay, you'll be within walking distance of Autonomous University of Querétaro. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at NH Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • 6 minutes by car from Aqueduct of Santiago de Querétaro and 8 minutes from Corregidora Stadium
  • Cats and dogs welcome for a fee
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the eco-certified NH Queretaro. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Querétaro hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
NH Restaurant - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: MXN 297-396 per person
  • 1 restaurant
  • Room service available

Restaurants on site

  • NH Restaurant

Things to do

  • 24-hour fitness centre

Family friendly

  • In-room childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea filters (reusable)
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 600

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 450 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Pet fee: MXN 450 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 600 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Nh Queretaro
NH Queretaro Hotel
NH Queretaro Querétaro
NH Queretaro Hotel Querétaro

NH Queretaro Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 321 out of 786 reviews
Rating 8 - Good. 290 out of 786 reviews
Rating 6 - Okay. 94 out of 786 reviews
Rating 4 - Poor. 43 out of 786 reviews
Rating 2 - Terrible. 38 out of 786 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeunggil

Stayed 1 night in Dec 2024

2/10 Terrible

Fernando

Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Stayed 2 nights in Nov 2024

8/10 Good

carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, price and service
Stayed 1 night in Nov 2024

10/10 Excellent

ALDA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent, clean, good located perfect recommend
Stayed 1 night in Nov 2024

2/10 Terrible

Fernando

Stayed 1 night in Oct 2024

10/10 Excellent

Yousuf

Stayed 1 night in Nov 2024

10/10 Excellent

Ivan

Stayed 1 night in Oct 2024

8/10 Good

Jorge Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Ana

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, people were very nice and amicable, we travelled with my dog and they made her feel super special.
Stayed 2 nights in Sep 2024

8/10 Good

Viviana, Lima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Jaime

Stayed 2 nights in Aug 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

2/10 Terrible

Jaime

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Sauna room
The air conditioning wasn’t working the room was hot and when I talk to front desk about it they told me that there was nothing they can do to fix the issue.
Stayed 3 nights in Aug 2024

6/10 Okay

Family

Business traveller
Disliked: Amenities
Lack of dining options, no swimming pool, the construction outside was loud and kept us awake throughout the night
Stayed 1 night in Jul 2024

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Luis Alberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jul 2024

10/10 Excellent

John

breakfast, gym and staff excellent
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast, gym, location
Stayed 1 night in May 2024

10/10 Excellent

Giselle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, except for the construction outside the hotel
Stayed 7 nights in Nov 2023

10/10 Excellent

Josue

Stayed 1 night in Oct 2023

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time ive stayed at this location, was amazing brealfast is definitely worth the add on. Great location for those using the local bus transportation to get to small towns in the surrounding area. Would recommend 10/10
Stayed 3 nights in Oct 2023

6/10 Okay

Francisco Javier

Stayed 1 night in Mar 2023

10/10 Excellent

Efren

Stayed 1 night in Feb 2023