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Hotel & Spa La Mansión del Burro Azul

3.5 star property

Choose dates to view prices

Photo gallery for Hotel & Spa La Mansión del Burro Azul

Sun deck
Courtyard
Standard Room, 1 King Bed
Children’s activities
Check-in/check-out kiosk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Room service
  • Laundry
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Ignacio Altamirano Sur #35, Centro Historico, Querétaro, QUE, 76000
  • Plaza de Armas
    ‪6 min walk‬
  • Alameda Hidalgo Park
    ‪8 min walk‬
  • Zenea Garden
    ‪9 min walk‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

  • 8 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 6 sq m
  • Sleeps 2
  • 1 King Bed

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Front of property

Hotel Crown Victoria

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1170)
The price is €62
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Hotel Crown Victoria

Hotel & Spa La Mansión del Burro Azul Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 207 out of 425 reviews
Rating 8 - Good. 119 out of 425 reviews
Rating 6 - Okay. 66 out of 425 reviews
Rating 4 - Poor. 19 out of 425 reviews
Rating 2 - Terrible. 14 out of 425 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cyril

Stayed 1 night in Nov 2024

8/10 Good

Alejandro

Liked: Property conditions & facilities
Muy bien
Stayed 1 night in Sep 2024

8/10 Good

leticia

Travelled with partner
Liked: Cleanliness, staff & service
Very nice property but it need some up keeping
Stayed 2 nights in Aug 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, the hotel was clean and the beds were very comfy.
Stayed 1 night in Jul 2024

2/10 Terrible

juliana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mi experiencia fue muy mala ,despues de 4 horas de viaje desde ciudad de mexico y tener un reserva confirmada y pagada el lugar no me atendio porque llegue a las 12 am sin importar que avise via whatsapp de mi llegada simplemente no les importo y me dejaron fuera en la madrugada
Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Julio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean and accessible to train station

10/10 Excellent

Rosalina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Karen

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very bad experience, they told me I could place thing in the refrigerator that is shared and then they took my things out and placed them on the floor .the roof area that is sold on Expedia like a nice place to relax and enjoy the view they have everything closed and they dont allow u to be there.the sitting area is very dirty and the jacuzzi is nasty !honestly this is like an abandoned hotel !staff is not friendly at all ! I normally book with Expedia because it’s always amazing and they only have the best of the best but today is very bad !
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Interesting place not too far from historic district, but the spa is close to non existent, no sauna, hot tub, etc, no massage availability on the day of check in. Still waiting for massage. Will see how it is…
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, food and spa was excellent.Service was amazing. Loved the stay!

10/10 Excellent

Ana Lucia

Stayed 2 nights in Sep 2022

4/10 Poor

Carl

Stayed 3 nights in Sep 2022

10/10 Excellent

María Eugenia

Stayed 1 night in Jul 2022

8/10 Good

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little place, nice staff. The only thing I didn’t like was the bed and pillows. Everything else was nice!
Stayed 2 nights in May 2022

10/10 Excellent

Kevin Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy casero y acomodado a la época. Las amenidades que ofrecen así como extras a la estancia valen la pena.
Stayed 2 nights in Feb 2022

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay. Super quiet, and traditional style.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel in the heart of Queretaro!
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and very beautiful hotel!! Will definitely go back!
Stayed 1 night in Apr 2021

10/10 Excellent

Autry, Silao, México

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The only thing I didn’t like was the room had no windows, therefore it was very warm. Luckily there was a ceiling fan to circulate the air.
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bonito
Un hotel bonito, agradable pero un gran punto en contra es que no tiene estacionamiento y la pensión que ellos te recomiendan cuesta $100 or cada 12 horas.
Stayed 1 night in Jan 2020

8/10 Good

Bob

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suprised
Arriving from the outside I started to worry and said oh no but going through the door and seeing my name on the notice board things went swimmingly after that. The hotel is lovely and the staff are great and informative. I would stay again!!!
Stayed 2 nights in Oct 2019

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A dessert, short and swee.t
I consider my staying at Moss Hotel & Spa very enjoyable. The location was amazing, the staff were very cordial and the Continental Breakfast was considerably tasteful. It was a short, but comforting experience!
Stayed 3 nights in Mar 2019