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Hotel O Puente

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel O Puente

Outdoor pool, pool loungers
Family Quadruple Room
Property entrance
Restaurant
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
Av. Lic. Benito Juárez Pte. 185 centro, San Juan del Río, QUE, 76807
  • Senor del Sacro Monte Temple
    15 min walk
  • TecMilenio University San Juan del Rio Campus
    17 min walk
  • Fundadores Square
    18 min walk
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    47 min drive

Room options

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Sleeps 8
  • 4 Double Beds

View all photos for Family Triple Room

Free WiFi, bed sheets

Family Triple Room

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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The price is €47
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

Hotel O Puente

Hotel in San Juan del Río with free breakfast and a 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a coffee shop/cafe, a children's pool, and a 24-hour front desk.
Hotel O Puente offers 34 accommodations with complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
During your stay at Hotel O Puente, you'll be within walking distance of Senor del Sacro Monte Temple. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Just a 1-minute drive from Senor del Sacro Monte Temple and a few minutes from Fundadores Square
Hotel O Puente offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Self parking is free. A complete renovation of Hotel O Puente was completed in February 2022.

This 3-star San Juan del Río hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Hotel O Puente has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking options include a garage

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – February 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel O Puente

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel O Puente Hotel
Hotel O Puente San Juan del Río
Hotel O Puente Hotel San Juan del Río

Hotel O Puente Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 23 out of 82 reviews" "
Rating 8 - Good. 25 out of 82 reviews" "
Rating 6 - Okay. 11 out of 82 reviews" "
Rating 4 - Poor. 16 out of 82 reviews" "
Rating 2 - Terrible. 7 out of 82 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
Stayed 1 night in Feb 2024

4/10 Poor

José Antonio, Anahuac

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are not in good condition.
Stayed 1 night in Jan 2024

2/10 Terrible

Eva, Waukegan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were dirty, the bathrooms were dusty it looks like they didn't clean. Not enough toilet paper. Dirty blinds, a dead flies in the windows. I don't recommend this hotel.
Stayed 1 night in Dec 2023

2/10 Terrible

leticia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion al cliente es pesima, inclusive la recepcionista me sugirio cancelar mi reservacion porque su incapacidad profesional no pudo resolver un problema comun. Las instalaciones estan rotas la taza del baño rota, las ventanas rotas, gotera en las llaves del baño, ropa de cama muy vieja y amarillenta, el televisor se quedo sin servicio de cable, es una lastima porque tiene una excelente ubicacion.
Stayed 2 nights in Nov 2023

4/10 Poor

Clemente

Stayed 1 night in Sep 2023

10/10 Excellent

José luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Carlos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable lugar, desayuno incluido muy básico
Stayed 2 nights in Aug 2023

4/10 Poor

Bernadette

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The restaurant was good, but the rooms were dirty, and didn’t have a fan
Stayed 2 nights in Jul 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There property needs renovation, there is no hot water, and our room was flooded during our stay. I'm not sure if I would recommend this hotel.
Stayed 9 nights in Jul 2021

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good restaurant at the hotel. Rooms were very nice and clean. However, in the early morning when we left there was no hot water for a shower. Other than that, very much enjoyed my stay.
Stayed 1 night in Feb 2021

10/10 Excellent

susana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super limpio, excelente atención y muy fácil de llegar
Stayed 3 nights in Aug 2024

4/10 Poor

SARA ISABEL

Stayed 1 night in Aug 2024

10/10 Excellent

Saúl

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena opcion
Stayed 1 night in Jun 2024

8/10 Good

Miguel Angel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jun 2024

4/10 Poor

Ismael

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Un hotel Muy basico, no prestan plancha. el desayuno inicia un poco tarde, hasta las 8:00 am.
Stayed 2 nights in Apr 2024

8/10 Good

JOSE MANUEL

Liked: Property conditions & facilities
Cómodo y de fácil acceso cerca del sitio a dónde me dirigiría a un evento
Stayed 2 nights in Apr 2024

4/10 Poor

Fausto

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Al registro entregan toallas de baño, mismas que cada día de hospedaje el cliente debe cambiar en la recepción. Las habitaciones sin aire acondicionado. En el check out requieren firma del cliente por entrega de llaves y habitación
Stayed 2 nights in Mar 2024

4/10 Poor

MARIA DE JESUS

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
la habitación cuádruple en la que estuvimos hospedados, en muy malas condiciones, las cortinas rotas y muy viejas, los cajones del buró descompuestos, los colchones muy gastados y sumidos, el baño sin ventilación,no hay ventilador, ni aire acondicionado, por tanto demasiado calor, las ventanas se bajaban, es estacionamiento no tiene puerta, toda la noche entran autos y demasiado ruido.
Stayed 3 nights in Mar 2024

4/10 Poor

José

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Santiago Jesús

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No, nos dieron cobijas, la cama solo tenia una sabana para cubrirnos; la tv no pudimos prenderla. No pudimos salir a la terraza desde la habitación. En general la habitación parecía mas de un motel de paso y no la mejor habitación del hotel -pero si la mas cara-. La atención al cliente sugiere poca responsabilidad y la figura de Gerente es inexistente.
Stayed 1 night in Mar 2024

10/10 Excellent

Xochiquetzalt

Liked: Cleanliness, property conditions & facilities
Me gusto pero no me dieron toallas y al dia siguiente me las pidieron como si yo me las hubiera robado
Stayed 1 night in Mar 2024

8/10 Good

Gerardo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Andrea

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nada recomendable
La relación precio-calidad está muy distante de ser cercana, para empezar, solo aceptan efectivo, lo que suena a evasión fiscal, los colchones y las almohadas están viejos, el WC del baño de la habitación es un asco, uno de los dos botones para el desagüe, así como la tapa del baño, están rotos, el área de la regadera esta toda percudida... en general, el costo por noche es demasiado alto por lo que se recibe... ya ni que decir de los chilaquiles con pollo, que le pedí al mesero que me explicara en donde estaba el pollo deshebrado y no me supo dar respuesta. Es el segundo peor hotel en mi vida, en el que me he hospedado.
Stayed 2 nights in Mar 2024