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Holiday Inn Queretaro Zona Krystal by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Queretaro Zona Krystal by IHG

Outdoor pool
Breakfast, lunch, dinner served; international cuisine
View from room
Exterior
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Gym

Explore the area

Map
Km 11 Carretera Queretaro, San Luis Posti, Querétaro, QUE, 76100
  • Antea Lifestyle Center
    ‪18 min walk‬
  • Uptown Center
    ‪2 min drive‬
  • Urban Center Shopping Mall
    ‪5 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (Walk-In Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (MiniFridge)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (MiniFridge)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Bathroom

Suite, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Atrium View)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds (Atrium View)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Atrium View)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (Atrium View)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

In-room safe, desk, blackout curtains, soundproofing

Suite

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

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Reception

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  • Free WiFi
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4.7 out of 5, Exceptional, (1503)
The price is €76
for 1 room
includes taxes & fees
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About this property

Holiday Inn Queretaro Zona Krystal by IHG

Hotel with free parking, near Antea Lifestyle Center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
Holiday Inn Queretaro Zona Krystal by IHG offers 214 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
During your stay at Holiday Inn Queretaro Zona Krystal by IHG, you'll be within walking distance of Antea Lifestyle Center. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Enjoy international cuisine while dining at Krystall
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Antea Lifestyle Center and 14 minutes from Aqueduct of Santiago de Querétaro
Holiday Inn Queretaro Zona Krystal by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Queretaro Zona Krystal by IHG. Self parking is free.

This 3.5-star Querétaro hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to noon.
Krystall - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–noon: MXN 240-329 for adults and MXN 0-148 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Krystall
  • Krystall Lounge Bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's dinnerware
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Grab bar in bath
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairwells
  • Portable bath seat
  • Raised toilet seat
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Paper towels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 250.0 per night.
  • Cribs (infant beds) are available for MXN 250.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 240 to 329 for adults, and MXN 0 to 148 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 250.0 per night
  • Rollaway bed fee: MXN 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 8 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Queretaro Zona Krystal
Holiday Inn Zona Krystal
Holiday Inn Zona Krystal Hotel
Holiday Inn Zona Krystal Hotel Queretaro
Holiday Inn Queretaro Zona Krystal Hotel

Holiday Inn Queretaro Zona Krystal by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 275 out of 454 reviews
Rating 8 - Good. 135 out of 454 reviews
Rating 6 - Okay. 27 out of 454 reviews
Rating 4 - Poor. 8 out of 454 reviews
Rating 2 - Terrible. 9 out of 454 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Business traveller
Liked: Amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The employees were amazing and service From the front desk to the restaurant were amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Stayed 3 nights in Jul 2024

8/10 Good

Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Te hotel very good the restaurant so so...
Stayed 2 nights in Apr 2024

6/10 Okay

David, Appleton

Stayed 9 nights in Mar 2024

10/10 Excellent

Diana Moreno

Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Staff & service, amenities, property conditions & facilities
Staff was outstanding. Food was excellent. We will this hotel every time we travel to Queretaro.
Stayed 2 nights in Mar 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our quick trip to Querêtaro visiting our son. Super clean, safe and quiet
Stayed 4 nights in Oct 2023

8/10 Good

Jesus

Business traveller
Liked: Cleanliness, room comfort
In decline
The hotel is begining to decline
Stayed 2 nights in Aug 2023

8/10 Good

Jesus

Stayed 2 nights in Jul 2023

10/10 Excellent

Jesus

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's on its way out of Queretaro and you don't catch all the traffic when you leave.
Stayed 1 night in Jun 2023

10/10 Excellent

Jesus

Stayed 1 night in May 2023

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y sobre todo cercanía con centros comerciales. Algo importante, una noche hubo viento y hacia ruido. Se les notifico de eso al staff y muy amablemente nos cambiaron la habitación. Buen desayuno y servicio impecable. Sin duda me volvería a hospedar con ellos. Gracias
Stayed 1 night in Apr 2023

10/10 Excellent

Victor Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Jesus

Stayed 1 night in Mar 2023

10/10 Excellent

Juan Carlos

Stayed 1 night in Feb 2023

8/10 Good

Mauricio

Stayed 1 night in Jan 2023

10/10 Excellent

Lizeth

Liked: Staff & service, amenities, property conditions & facilities

6/10 Okay

Jorge

Travelled with family
Liked: Property conditions & facilities
The room is nice but the service is bad
Stayed 5 nights in Apr 2022

10/10 Excellent

Allan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good will return when in queretaro
Stayed 1 night in Apr 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!! Staff is Excellent, Especially Able, the guy at the front of the hotel! The restaurant on property is Outstanding and Quick room service! Would Strongly Recommend!
Stayed 2 nights in Jan 2022

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is Incredible, especially Mario, Alex and the rest of the Group. This is hands down the Best Hotel in Queretaro! If you want to stay at a Hotel that Truly takes Pride in Everything they do, this is it. Just Amazing People!!
Stayed 3 nights in Jan 2022

10/10 Excellent

Miguel Angel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

JESUS ALEJANDRO

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service and facilities
Stayed 1 night in Oct 2021