Holiday Inn Queretaro Zona Diamante, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Queretaro Zona Diamante, an IHG Hotel

Bar (on property)
Outdoor pool, open 8 AM to 8 PM, pool loungers
Exterior
Lobby
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
Anillo Vial Fr Junipero Serra, Querétaro, QUE, 76140
  • Plaza Boulevares Shopping Mall
    18 min walk
  • Plaza del Parque Shopping Mall
    2 min drive
  • Aqueduct of Santiago de Querétaro
    4 min drive
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    37 min drive

Room options

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Bath Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Walk-In Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Bath Shower Combination)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn Queretaro Zona Diamante, an IHG Hotel

Hotel in Querétaro with a fitness center and a 24-hour front desk
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free airport drop-off are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Holiday Inn Queretaro Zona Diamante, an IHG Hotel offers 148 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Queretaro Zona Diamante, an IHG Hotel. During your stay, you'll be within walking distance of Plaza Boulevares Shopping Mall. Features include free WiFi in public areas, free self parking, and free airport drop-off service.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine while dining at Stellaris
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a porter
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Aqueduct of Santiago de Querétaro and 8 minutes from Corregidora Stadium
  • Free airport drop-off shuttle service
Holiday Inn Queretaro Zona Diamante, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 4626 square feet (416 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Queretaro Zona Diamante, an IHG Hotel. A shuttle from the hotel to the airport is free (available on request). Free self parking is available.

This 3.5-star Querétaro hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to noon.
Stellaris - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free drop-off airport shuttle from 4:00 AM to 4:30 AM
  • Airport shuttle at scheduled times, on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–noon: MXN 295-395 for adults and MXN 0-200 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Stellaris

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Babysitting services
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space (4626 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Pillow menu

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Queretaro Zona Diamante, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 295 to 395 for adults, and MXN 0 to 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Queretaro Zona Diamante, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8 AM to 8 PM.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Queretaro
Holiday Inn Queretaro Diamante
Holiday Inn Queretaro Zona Diamante
Holiday Inn Zona Diamante
Holiday Inn Zona Diamante Hotel
Holiday Inn Zona Diamante Hotel Queretaro
Queretaro Holiday Inn
Queretaro Holiday Inn Zona Diamante
Zona Diamante
Zona Diamante Queretaro
Holiday Inn Queretaro Zona Diamante Hotel
Holiday Inn Queretaro Zona Diamante Hotel Queretaro

Holiday Inn Queretaro Zona Diamante, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 481 out of 849 reviews" "
Rating 8 - Good. 249 out of 849 reviews" "
Rating 6 - Okay. 66 out of 849 reviews" "
Rating 4 - Poor. 29 out of 849 reviews" "
Rating 2 - Terrible. 24 out of 849 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rapheal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility
Stayed 5 nights in Jul 2024

10/10 Excellent

CARLOS, BELL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff, and amenities,are excellent! Keep up the good work!
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Stayed 3 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Cristina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was airport transportation for all flight hours.
Stayed 1 night in Jul 2024

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. First time in Queretaro. Location is great. Friendly and excellent staff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Stayed 1 night in Jul 2024

8/10 Good

Geoffrey G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the city!
Stayed 3 nights in Jun 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Mark

Stayed 2 nights in May 2024

10/10 Excellent

Steven, Lewiston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We experienced a nice 1 day stay. Property and rooms are very nice, quiet and close to malls, etc. The 24 hour front desk staff was extremely nice, spoke English and setup up a 3AM taxi pickup shuttle to the airport for us. Airport was 30 min away with no traffic this time of the morning. We would definitely stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Benoit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Sara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Queretaro!
Our stay at Holiday Inn Queretaro Zona Diamante was absolutely incredible. The whole hotel was extremely clean, the rooms very comfortable and the staff were excellent and helpful. The city views were amazing and the recently renovated pool was so relaxing and perfect.
Stayed 2 nights in Mar 2024

2/10 Terrible

linda

Travelled with family, Travelled with partner, Travelled with group
Disliked: Amenities
We travelled from out of town to a wedding supposedly close by. Front desk called us a car to drive us. We drove in circles for an hour and asked to return to the hotel. Not the drivers fault but no one had good directions despite the wedding planner providing an address. So our night was ruined, we never made the wedding and disappointed our familia. Our cab did not charge us but it was a nightmare.. The hotel s
Stayed 1 night in Mar 2024

6/10 Okay

Stephen, Sugar Hill

Liked: Cleanliness, staff & service
Room was lacking in amenities. No refrigerator or ice bucket. Decor was aged.
Stayed 1 night in Nov 2023

10/10 Excellent

Ignacio

Great service.
Stayed 3 nights in Nov 2023

4/10 Poor

Maria

Stayed 2 nights in Nov 2023

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice and spacious room with a beautiful view of the city. We would definitely stay here again with no hesitation!
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew, Milan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and Staff was very helpful
Stayed 5 nights in Oct 2023

6/10 Okay

Leticia

Stayed 1 night in Sep 2023

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms have been renovated
Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. I especially appreciated Esther who arranged our transportation to San Miguel De Allende.
Stayed 1 night in Jul 2023

8/10 Good

Kavan

Stayed 3 nights in Jul 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023