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Fiesta Americana Hacienda Galindo Resort & Spa

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fiesta Americana Hacienda Galindo Resort & Spa

Minibar, in-room safe, desk, iron/ironing board
Exterior
Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, iron/ironing board
Family Room, 2 Double Beds & 1 Single Bed

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
Carretera A Amealco- Galindo Km 5.5, San Juan del Río, QUE, 76820
  • San Gil Golf Club
    11 min drive
  • TecMilenio University San Juan del Rio Campus
    18 min drive
  • Cavas Freixenet
    25 min drive
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    46 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 49.29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

  • 125.4 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Double Beds

  • 49.29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (Dog Friendly)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Double Beds (Dog Friendly)

  • 49.29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Dog Friendly)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed (Dog Friendly)

  • 49.29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite familiar, 2 camas matrimoniales y 1 Individual

Minibar, in-room safe, desk, iron/ironing board

Suite familiar, 2 camas matrimoniales y 1 Individual

  • 94.8 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds & 1 Single Bed

Family Room, 2 Double Beds & 1 Single Bed

Family Room, 2 Double Beds & 1 Single Bed

  • 49.29 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 94.8 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite 2 camas matrimoniales

Junior Suite 2 camas matrimoniales

Junior Suite 2 camas matrimoniales

  • 94.8 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Fiesta Americana Hacienda Galindo Resort & Spa

Family-friendly hotel with 2 restaurants and a full-service spa
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Fiesta Americana Hacienda Galindo Resort & Spa offers 169 air-conditioned accommodations with minibars and laptop-compatible safes. 55-inch LED televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, MISAYA SPA. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Fiesta Americana Hacienda Galindo Resort & Spa. During your stay, you'll be close to San Gil Golf Club. Free WiFi in public areas, free valet parking, and 2 restaurants are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Free valet parking and self parking
  • Enjoy local and international cuisine while dining at El Florentino
  • Take a swim in the outdoor pool
  • Indulge with Swedish massages, manicures and pedicures, or hydrotherapy at MISAYA SPA
  • Services include babysitting, a free kid's club, and a concierge
  • Onsite recreation includes tennis courts, a gym, and basketball
  • 5.4 mi (8.8 km) from San Gil Golf Club and 15.2 mi (24.5 km) from Cavas Freixenet
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Fiesta Americana Hacienda Galindo Resort & Spa offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A children's pool, spa services, and a terrace are also featured at the family-friendly Fiesta Americana Hacienda Galindo Resort & Spa. Self parking and valet parking are free.

El Florentino - This restaurant specializes in local and international cuisine.
El Italiano - This theme restaurant specializes in Italian cuisine. Open select days.
EL RINCON DE DON ROBERTO - Onsite coffee shop. Open daily.
Caballito - Onsite karaoke bar. Open daily.
La Pérgola - This bar is located by the pool. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Dial-up Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Restaurants on site

  • El Florentino
  • El Italiano
  • EL RINCON DE DON ROBERTO
  • Caballito
  • La Pérgola

Things to do

  • Air hockey
  • Arcade/games room
  • Basketball
  • Bike rentals
  • Bike parking
  • Children's pool
  • Fitness centre
  • Table football
  • Full-service spa
  • Horse riding/hire
  • Outdoor pool
  • Playground
  • Shopping
  • Table tennis
  • Tennis

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in reception
  • Games
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 2000 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 44 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 495 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 2000 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 495 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Americana Galindo
Fiesta Americana Hacienda Galindo
Fiesta Americana Hacienda Galindo Hotel
Fiesta Americana Hacienda Galindo Hotel San Juan del Rio
Fiesta Americana Hacienda Galindo San Juan del Rio
Galindo Fiesta Americana
Hacienda Fiesta Americana
Hacienda Fiesta Americana Galindo
Hacienda Galindo
Hacienda Galindo Fiesta Americana
Fiesta Americana Hacienda Galindo Resort San Juan del Rio
Fiesta Americana Hacienda Galindo Resort
Fiesta Americana Hacienda Galindo Resort Spa
Fiesta Americana Hacienda Galindo Resort & Spa Hotel
Fiesta Americana Hacienda Galindo Resort & Spa San Juan del Río

Fiesta Americana Hacienda Galindo Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 491 out of 783 reviews" "
Rating 8 - Good. 210 out of 783 reviews" "
Rating 6 - Okay. 43 out of 783 reviews" "
Rating 4 - Poor. 19 out of 783 reviews" "
Rating 2 - Terrible. 20 out of 783 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have two restaurants, and one of them, the Italian restaurant, closes most of the week. The main dining area is very nice looking, but expensive. They do not like to offer breakfast menus, even saying that "it will take a long time" and forcing you to get the buffet. Compared to other restaurants, the buffet is also very expensive for what is typically served in other restaurants in hotels in Queretaro. The quality of the food was okay; the tortillas de maiz were old and stale. Once, I ordered from the menu, and I spent two and a half hours for lunch, waiting for my bill for 40 minutes. The grounds are beautifully kept, and the pool area is excellent. The vineyard is also a nice place to see. Unfortunately, there are not a lot of options for eating in the area, forcing you to eat at their restaurant.
Stayed 1 night in Jul 2024

6/10 Okay

Luis

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Near the Rooms Was smelling really bad The check in was terrible more than 40 minutes traing to finde my reservation even I give them the number of confirmation
Stayed 2 nights in Jul 2024

10/10 Excellent

Aron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens aré beautiful
Stayed 2 nights in Jul 2024

10/10 Excellent

Nely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and amenities, we stayed one night and planning the next visit already. The food was delicious in the Mexican restaurant (we have pending the Italian restaurant), but enjoyed our stay! Thank you!
Stayed 1 night in Jun 2024

2/10 Terrible

Carlos

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property is nice as well as the pool. Reception is extremely slow, most of the workers there seemed new they didn’t really know what they were doing. Check out took close to 45 min, unsure why it took so long as I was only told sorry for the wait but not why I was waiting for so long. The waiters and people working in the hotel are nice however so that was a plus. Service around the pool was lacking as there were too many people for 2 waiters. Breakfast buffet was amazing, probably the best thing of the property. Overall I would only go back here for the breakfast buffet but would not recommend this place to stay. For the price you pay, which is not cheap, this place needs major improvement.
Stayed 1 night in May 2024

6/10 Okay

Luis Alonso

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful hacienda well equipped and in very good condition, the pool is climatized, the food was so so and kind of expensive. The vineyard is beautiful and it has dedicated areas. It’s also great for families traveling with Kids lots of activities for them.
Stayed 1 night in May 2024

4/10 Poor

Nora

Travelled with family and small children, Business traveller
Disliked: Staff & service
Ugly welcome staff, the room wasn’t ready at 4pm, an was incomplete They charge for everything, room for 4 peoples and they left only 1 coffe set. Ugly policy’s and administrative staff. The waitress are the best. Don’t go there
Stayed 1 night in May 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful and ver large property built in the 1500 and the legend says that it was Hernan Cortez hacienda. Property and art work is beautifully maintained
Stayed 2 nights in Apr 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic infrastructure and very attentive service
Stayed 3 nights in Apr 2024

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NIce
Stayed 2 nights in Apr 2024

10/10 Excellent

Yi, sugar land

Stayed 1 night in Mar 2024

10/10 Excellent

Jose Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is nice
Stayed 1 night in Jan 2024

8/10 Good

Daniela

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel. I rather 4 only cause of cleanliness for the bathroom.
Stayed 2 nights in Dec 2023

2/10 Terrible

Jorge

Stayed 1 night in Dec 2023

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Wonderful and relaxing stay.
Stayed 1 night in Oct 2023

8/10 Good

Irene

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This is a gorgeous property with many activities. The food is delicious and most of the staff are friendly. The negative ... we had three rooms, one of our rooms did not have a welcome fruit basket, in another room we found two dead cockroaches, and finally, if you wanted coffee pods you had to go to the registration desk to pick them up.
Stayed 2 nights in Oct 2023

10/10 Excellent

Tony

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
And Oasis only two hours from Mexico City. We travelled with a 1 and 4 year old, and it was perfect. Food, service, and facilities are all 10/10
Stayed 2 nights in Oct 2023

10/10 Excellent

Manuel, HOUSTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel..!
Stayed 1 night in Oct 2023

8/10 Good

Jesus

Stayed 1 night in Sep 2023

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and installations
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional management and staff
exceptional management and staff, but I regret not reserving directly with the hotel. hotels.com rate was not competitive with the fiesta inn website.
Stayed 3 nights in Jun 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
People everyone was so friendly
Stayed 5 nights in Jun 2023

6/10 Okay

Verified traveller

Liked: Staff & service
So so stay!
Whenever I see the words “resort and spa” I have a certain expectationand the resort did not meet that definition at all, in my opinion. Although the staff is very friendly, and helpful, they don’t speak English so it was a very big challenge for us. One person at the desk spoke some decent English but when she was not there, we were so lost. Secondly, Hotels.com advertised that this is a VIP silver hotel; but there was nothing special about the VIP silver rated… so Hotels.com needs to get rid of that label. Third, we reserved 2 suites and both hot tub spas outside the 2 rooms were not clean, and one of them even had a dead roach in it. Fourth, none of us could figure out how to turn on the fan even when we tried to pull the cord. We even had the maintenance guy come up to help fix the sink and turn on the fan. He couldn’t figure out how to turn it on. Fifth, when they served the buffet brunch on Saturday morning, there were bees sitting on the fruit trays and sweet pastries trays….none of the fruit & pastries trays had a cover on it. There were also flies as well, but more bees than flies on the sweets… The only nice things that I saw were the historic views of the hotels and the courtyard, and the friendly staff. This is not a spot for a vacation! And it is not a place that deserves a score above 7.
Stayed 3 nights in May 2023

10/10 Excellent

ileana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and friendly staff
Stayed 1 night in May 2023

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023