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El Serafin Hotel Boutique

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for El Serafin Hotel Boutique

Suite
Terrace/patio
Interior detail
Staircase
Superior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Independencia No. 22, Centro Histórico, Querétaro, QUE, 76000
  • Zenea Garden
    ‪3 min walk‬
  • Plaza de Armas
    ‪4 min walk‬
  • Theater of the Republic
    ‪6 min walk‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪38 min drive‬

Room options

View all photos for Premium Studio Suite

Premium Studio Suite

Premium Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Petite Room

Premium bedding, in-room safe, individually decorated, laptop workspace

Petite Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Master Suite with Balcony

Master Suite with Balcony

Master Suite with Balcony

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior

Superior

Superior

9.6 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio

Studio

Studio

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

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29 Jan - 30 Jan
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About this property

El Serafin Hotel Boutique

Colonial Querétaro bed & breakfast in Downtown Querétaro with a rooftop terrace
This smoke-free bed & breakfast features a rooftop terrace, spa services, and free use of bicycles. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and tour/ticket assistance.
El Serafin Hotel Boutique offers 13 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually decorated. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the bed & breakfast include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages and facials.
Our customers tell us they can't get enough of the helpful staff at El Serafin Hotel Boutique. During your stay, you're just a quick walk from Querétaro Regional Museum. Features include free WiFi in public areas, plus a rooftop terrace and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Onsite recreation includes complimentary bicycles
  • Steps from Querétaro Regional Museum and 3 minutes by foot from Zenea Garden
  • Airport drop-off shuttle service available for a fee
As a guest of El Serafin Hotel Boutique, you'll find a rooftop terrace, spa services, and tour/ticket assistance. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. El Serafin Hotel Boutique also features room service (during limited hours) and express check-out.

This 3-star Querétaro bed & breakfast is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9:30 AM: MXN 95 per person
  • Room service available

Things to do

  • Free bike hire
  • Spa services

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • Couples treatment room(s)
  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

More

  • Free local calls
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Serafin Hotel Boutique

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 95 per person
  • Airport shuttle fee: MXN 550 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
El Serafin Hotel Boutique offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

El Serafin Boutique
El Serafin Boutique Queretaro
El Serafin Hotel Boutique
El Serafin Hotel Boutique Queretaro
El Serafin Boutique Queretaro
El Serafin Hotel Boutique Querétaro
El Serafin Hotel Boutique Bed & breakfast
El Serafin Hotel Boutique Bed & breakfast Querétaro

El Serafin Hotel Boutique Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 273 out of 381 reviews" "
Rating 8 - Good. 82 out of 381 reviews" "
Rating 6 - Okay. 16 out of 381 reviews" "
Rating 4 - Poor. 7 out of 381 reviews" "
Rating 2 - Terrible. 3 out of 381 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a unique style, with comfortable furniture and excellent service. Its central location makes it perfect for walking and exploring downtown.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Stayed 1 night in Jul 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Love this hotel. It’s my second time here and I feel at home.
Stayed 1 night in Jun 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cons: The night guy is cranky, and their system of having us all leave our room keys at the front desk when we leave lead me to have to go back down the stairs to get mine almost every time I left and returned (because who even thinks of picking up a key one normally already has?). Pros: Everything else. The room, even if a bit small, was beautiful and comfortable; the main-shift desk attendant is a lady with a wonderful and helpful disposition; the mattress was just right for me; the free apples to grab on the way in was very convenient; the hotel is full of rustic/traditional beauty and is located in the most appealing and walkable area of the city.
Stayed 1 night in May 2024

10/10 Excellent

Mary

Stayed 3 nights in Jun 2024

10/10 Excellent

Octavio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a cute little boutique hotel, that was close to the downtown area. it was close to a lot of places to eat and shop.
Stayed 4 nights in May 2024

8/10 Good

Mariana

Stayed 1 night in Apr 2024

10/10 Excellent

Doris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people and it is a very well-located
Stayed 7 nights in Mar 2024

8/10 Good

Mayerlin

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First night in Queretaro
Great overall! Petra checked us in and was wonderful! So welcoming and helpful. The breakfast was perfect for us before we headed out for the day. Rooms were clean and quiet. We were surrounded by beautiful gardens. Only downside is street parking, but there are parking garages close by.
Stayed 1 night in Feb 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
This was the sweetest place! The hotel was an oasis, with interior outdoor spaces built to enjoy. Our hostess was INCREDIBLE. Queretaro is a joy to visit and way less touristy than other places on the regular beat. The breakfast delivery was dependable and the furnishings were lovely. Definitely recommend.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

4/10 Poor

Carlos

Liked: Cleanliness, staff & service, amenities
the staff was very nice The owner of the property is a rude person whom doesn't care for the costumers
Stayed 5 nights in Oct 2023

8/10 Good

James

Stayed 1 night in Oct 2023

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property and excellent staff
Stayed 5 nights in Sep 2023

6/10 Okay

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was a pleasant stay, however, wouldn't I wouldn't stay again. We were placed in a room on 1st floor towards the back near kitchen. Ask for a room on the 2nd floor which I what I should have done. Bed could use more pillows and water takes too long to get hot. About 5-10 minutes. Many more options for next time.
Stayed 7 nights in Aug 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatly surprised at this marvel of hotel!
Stayed 6 nights in Jul 2023

6/10 Okay

Alberto

Stayed 7 nights in Jul 2023

8/10 Good

Purnima

Travelled with partner
Liked: Cleanliness, staff & service
Pros: cute property, very well located, friendly staff, lovely terrace Cons: the building and furnishings are old and haven't been maintained well. For example, there was a bad smell from the drain in thee room we were first assigned. We requested a room change. Also, the facility was poorly staffed (or under-staffed) during the week, but the service improved markedly over the weekend.
Stayed 4 nights in Jun 2023

10/10 Excellent

MARITE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed every aspect of El Serafín. The location was ideal for an urban trekker being in the heart of the city. The staff were friendly, provide good service and everything was well kept. The historic nature throughout premise created the perfect ambience.
Stayed 11 nights in Feb 2023