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The Dairy Private Hotel by Naumi Hotels

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Dairy Private Hotel by Naumi Hotels

Spa
Mountain view
Junior Suite
Exterior
Lobby sitting area

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
21 Brecon St., Queenstown, Otago, 9300
  • Kiwi and Birdlife Park
    3 min walk
  • Skycity Queenstown Casino
    3 min walk
  • Skyline Queenstown
    4 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    9 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Oasis Rooms

Oasis Rooms

Oasis Rooms

  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Habitat Rooms

Habitat Rooms

Habitat Rooms

  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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Building design
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About this property

The Dairy Private Hotel by Naumi Hotels

Luxury Queenstown lodge in Queenstown City Centre with a spa tub
This smoke-free lodge features a bar/lounge, a snack bar/deli, and a spa tub. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and concierge services.
The Dairy Private Hotel by Naumi Hotels offers 13 accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the lodge include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Dairy Private Hotel by Naumi Hotels. During your stay, you're just a quick walk from CaddyShack City Mini Golf. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Relax with a drink at the lobby lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Skyline Queenstown and 7 minutes by car from Onsen Hot Pools
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A spa tub, multilingual staff, and ski storage are also featured at the luxury The Dairy Private Hotel by Naumi Hotels. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Dairy Private Hotel by Naumi Hotels was completed in July 2020.

This 4.5-star Queenstown lodge is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 10:00 AM.
The Lounge - Onsite lobby lounge. Happy hour is offered.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Hindi, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (NZD 20 per day)
  • Limited on-site parking
  • Ski shuttle nearby

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–10:00 AM: NZD 20 per person
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • The Lounge

Things to do

  • A hot tub

Family friendly

  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • At least 80% of food locally sourced
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Renovated entire property – July 2020
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • LED TV
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free minibar
  • Free tea bags/instant coffee

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from September 2 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
  • Spa tub
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 20 per person
  • Self parking fee: NZD 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Dairy Hotel
Dairy Private Hotel
Dairy Private Luxury
Dairy Private Luxury Hotel
Dairy Private Luxury Hotel Queenstown
Dairy Private Luxury Queenstown
Private Luxury Hotel
Dairy Private Queenstown
The Dairy Private Hotel
The Dairy Private Hotel by Naumi Hotels Lodge
The Dairy Private Hotel by Naumi Hotels Queenstown
The Dairy Private Hotel by Naumi Hotels Lodge Queenstown

The Dairy Private Hotel by Naumi Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 258 out of 306 reviews" "
Rating 8 - Good. 38 out of 306 reviews" "
Rating 6 - Okay. 7 out of 306 reviews" "
Rating 4 - Poor. 1 out of 306 reviews" "
Rating 2 - Terrible. 2 out of 306 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and quaint
Great location for first visit to Queenstown. Just a few minutes to ski bus and Orbus to and from airport. Hot tub was the best part.
Stayed 5 nights in Aug 2024

10/10 Excellent

michelle li-hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful small boutique hotel
Cosy clean boutique hotel with friendly staff. Comfortable room with amenities you’d expect. Excellent location, just 3 minute walk from the main centre and main pick up points for most tours & ski trips. Happy hour in the evening with bar snacks, wine and beer. Heartily recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

michelle li-hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel - quiet, comfortable and quirky with the perfect location close to town. Will be back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Lindsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Queenstown Gwm
The hotel was fabulous , great lounge and rooms . Staff were very friendly and helpful!
Stayed 1 night in Jun 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. They really thought about the small stuff, which made all the difference. Complimentary cheese and wine at 5pm, hot tub overlooking the remarkable mountain range, complimentary beverages and lollies. Unreal.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the old fashion quaintness of the 5pm happy hour - where all guests could come together and mingle. Something different and lovely. Would have liked more than 1 chair in our room. Nowhere really to sit but on the bed. (Possibly my fault for not checking what room I had booked). WIll definitely be back and book a bigger room. Loved the location and the atmosphere.
Stayed 2 nights in Jun 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Boutique
Had a great stay at The Dairy. Lots of surprises, like the local milk provided in the room fridge and a candy bar in the lounge (I strongly recommend the marshmallow fish). The breakfast room had great views of the mountains. Great location for walking around the city, too.
Photo of breakfast room
View from our room of the sunrise.
Stayed 3 nights in Jun 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel! Rooms are comfortable and spacious and Hannah was a pleasure to deal with at reception. Highly recommend this hotel for its location also
Stayed 4 nights in Jun 2024

10/10 Excellent

Karen Ann Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt like a home away from home. The staff was attentive, thoughtful and accommodating.
Stayed 4 nights in May 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decor, friendly staff, easy walk to CBD & gondola. Highly recommend
Stayed 2 nights in May 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the happy hour at 5PM to meet other guests, also had staff, Louis, go out of his way to get ice and wrapping when my wife had bike accident
Stayed 3 nights in Apr 2024

10/10 Excellent

Yunmei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best boutique hotel in Queenstown, New Zealand
Great location and 5 star service from Hannah & Abi etc We truly enjoy our stay and they accommodated every single request we made!! Highly recommended for queenstown travel. Steps away from the gondola and kiwi bird park… close to local restaurants too
Happy hours and great service
Close to the city center and restaurants…
Stayed 1 night in Apr 2024

10/10 Excellent

Yunmei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fully satisfied
We fully enjoy the stay and the hotel provides us every needs we have. Highly recommended to all my friends.
Stayed 3 nights in Apr 2024

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended as your place to stay in Queens
This boutique hotel is fabulous. It is in central Queenstown - close to everything by foot. The room was just gorgeous- beautifully decorated. The Happy Hour in the lounge area was terrific- a great way to relax and meet fellow travellers.
Stayed 2 nights in Apr 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, cool hotel, well situated in town.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 2 nights in Jan 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute place and so conveniently located.
Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well situated up the hill from downtown Queenstown. Our room was spacious, clean and beautifully decorated. We met several interesting fellow travelers at wine time. It was fabulous place to land and recharge after touring from north to south.
Stayed 3 nights in Apr 2024