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The Dairy Private Hotel by Naumi Hotels

4.5 star property
VIP Access

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Photo gallery for The Dairy Private Hotel by Naumi Hotels

Spa
Junior Suite
Exterior
Habitat Rooms
Mountain view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Hot tub
  • Breakfast available
  • Bar
  • Housekeeping
  • Air conditioning

Explore the area

Map
21 Brecon St., Queenstown, Otago, 9300
  • Kiwi and Birdlife Park
    ‪3 min walk‬
  • Skyline Queenstown
    ‪4 min walk‬
  • Queenstown Gardens
    ‪7 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Oasis Rooms

Oasis Rooms

Oasis Rooms

  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Habitat Rooms

Habitat Rooms

Habitat Rooms

  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Building design

Kamana Lakehouse

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (410)
The price is €275
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Kamana Lakehouse

About this property

The Dairy Private Hotel by Naumi Hotels

Art Deco lodge with a hot tub and a bar
This smoke-free lodge features a bar/lounge, a snack bar/deli, and a hot tub. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and concierge services.
The Dairy Private Hotel by Naumi Hotels offers 13 accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. 43-inch LED televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the lodge include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Dairy Private Hotel by Naumi Hotels. During your stay, you're just a quick walk from Skyline Queenstown. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Relax with a drink at the lobby lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Skyline Queenstown and 7 minutes by car from Onsen Hot Pools
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A hot tub, multilingual staff, and ski storage are also featured at the luxury The Dairy Private Hotel by Naumi Hotels. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Dairy Private Hotel by Naumi Hotels was completed in July 2020.

This 4.5-star Queenstown lodge is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 10:00 AM.
The Lounge - Onsite lobby lounge. Happy hour is offered.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Hindi, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (NZD 20 per day)
  • Limited on-site parking
  • Ski shuttle nearby

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–10:00 AM: NZD 20 per person
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • The Lounge

Things to do

  • A hot tub

Family friendly

  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • At least 80% of food locally sourced
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Renovated entire property – July 2020
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LED TV
  • TV channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free minibar
  • Free tea bags/instant coffee

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 20 per person
  • Self parking fee: NZD 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Dairy Hotel
Dairy Private Hotel
Dairy Private Luxury
Dairy Private Luxury Hotel
Dairy Private Luxury Hotel Queenstown
Dairy Private Luxury Queenstown
Private Luxury Hotel
Dairy Private Queenstown
The Dairy Private Hotel
The Dairy Private Hotel by Naumi Hotels Lodge
The Dairy Private Hotel by Naumi Hotels Queenstown
The Dairy Private Hotel by Naumi Hotels Lodge Queenstown

The Dairy Private Hotel by Naumi Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 275 out of 327 reviews
Rating 8 - Good. 40 out of 327 reviews
Rating 6 - Okay. 8 out of 327 reviews
Rating 4 - Poor. 1 out of 327 reviews
Rating 2 - Terrible. 3 out of 327 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

David

Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
I travel a lot and honestly one of the nicest places I have stayed. it's quirky, different but in the best way. Excellent service, you feel very special and very spoilt. I am definitely heading back there in winter. Hotel has amazing fireplace and can't wait to chill, read a book with a glass of wine. Oh and FYI, first review ever, thats how much I loved this place.
Stayed 1 night in Nov 2024

10/10 Excellent

Mary Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to discover Queenstown, beautiful accommodation and friendly, helpful staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful property. It has some wonderful little touches which make the stay unforgettable. An easy walk to everything that queenstown has to offer
Stayed 3 nights in Aug 2024

10/10 Excellent

Trish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy hour was fun. Great to meet other guests. Room was compact but well appointed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Stayed 2 nights in Oct 2024

6/10 Okay

Amy

Liked: Cleanliness, staff & service
This hotel is not cheap, the location is great. Cleanliness is good, but unfortunately because it’s an old building, the walls are thin, and the people in the adjoining room felt the need to play the television full volume in the middle of the night and when I texted the on-call manager, nobody responded.
Stayed 1 night in Oct 2024

8/10 Good

Bruce

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great common room space with happy hour 5-6. Such a neat idea. It feels cosy and unique, far better than you cold cookie cutter hotel chains
Stayed 1 night in Oct 2024

8/10 Good

Erica

Stayed 3 nights in Sep 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite place we stayed during or NZ trip. New space with decor to make it cozy and warm. Great service and nice continental breakfast and complimentary seltzers , jellybeans, and chews! Great location with 2 min walk to downtown Queenstown. Easy parking. This place is a gem
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lindsey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, always the best service
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and quaint
Great location for first visit to Queenstown. Just a few minutes to ski bus and Orbus to and from airport. Hot tub was the best part.
Stayed 5 nights in Aug 2024

10/10 Excellent

michelle li-hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful small boutique hotel
Cosy clean boutique hotel with friendly staff. Comfortable room with amenities you’d expect. Excellent location, just 3 minute walk from the main centre and main pick up points for most tours & ski trips. Happy hour in the evening with bar snacks, wine and beer. Heartily recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

michelle li-hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel - quiet, comfortable and quirky with the perfect location close to town. Will be back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Lindsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024