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Sudima Queenstown Five Mile

4.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sudima Queenstown Five Mile

Remarkables View King
Couples treatment room(s), body treatments, hydrotherapy, body scrubs
Modern European cuisine
Exterior
Front of property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
22 Grant Rd, Queenstown, Otago, 9300
  • Queenstown Event Centre
    11 min walk
  • Remarkables Park Town Centre
    4 min drive
  • Tanoshi Five Mile
    1 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    3 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe King

Deluxe King

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Alpine View Twin

Alpine View Twin

Alpine View Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Alpine View King

Alpine View King

Alpine View King

  • Sleeps 2
  • 1 King Bed

View all photos for Remarkables View King

In-room safe, desk, soundproofing, iron/ironing board

Remarkables View King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Family

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Accessible King

In-room safe, desk, soundproofing, iron/ironing board

Accessible King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Queenstown Remarkables Park, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.6 out of 5, Wonderful, (352)
The price is €148
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Queenstown Remarkables Park, an IHG Hotel

About this property

Sudima Queenstown Five Mile

Luxury hotel with a full-service spa connected to a shopping center in Queenstown
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, conference space, and dry cleaning are onsite.
Sudima Queenstown Five Mile offers 120 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.
Our customers tell us they can't get enough of the shopping around Sudima Queenstown Five Mile. During your stay, you'll be connected to a shopping center, and within walking distance of Queenstown Event Centre. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Enjoy Modern European cuisine while dining at Podium
  • Buffet breakfast served daily for a fee
  • Indulge with body scrubs, facials, or body treatments at the spa
  • Amenities include a front-desk safe, 2 meeting rooms, and conference space
  • Guests have great things to say about the proximity to shopping and the location
  • Within a 15-minute walk of Queenstown Event Centre and Alpine Aqualand
Sudima Queenstown Five Mile offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. The luxury Sudima Queenstown Five Mile also features spa services, dry cleaning/laundry services, and complimentary use of a nearby fitness facility. Free self parking is available.

This 4.5-star Queenstown hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Podium - This restaurant specializes in Modern European cuisine. Open 24 hours.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking options include a carport
  • Free 24 hours off-site parking within 164 ft
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: NZD 38 for adults and NZD 19 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Podium

Things to do

  • Bike storage
  • Full-service spa

Family friendly

  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Conference space (1938 square feet)
  • Meeting rooms - 2

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sudima Queenstown
Sudima Queenstown Five Mile Hotel
Sudima Queenstown Five Mile Queenstown
Sudima Queenstown Five Mile Hotel Queenstown

Sudima Queenstown Five Mile Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 285 out of 411 reviews" "
Rating 8 - Good. 100 out of 411 reviews" "
Rating 6 - Okay. 15 out of 411 reviews" "
Rating 4 - Poor. 8 out of 411 reviews" "
Rating 2 - Terrible. 3 out of 411 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So handy to everything you need if you want to stay just out of Queenstown. Super convenient for us with young kids with airport, pools and the shops all so close
Stayed 2 nights in Sep 2024

10/10 Excellent

Kerry

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely easy place to stay 😊
Stayed 2 nights in Sep 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Zhiying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Inderjeet

Stayed 2 nights in Aug 2024

10/10 Excellent

Sinead

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Jo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Sep 2024

4/10 Poor

Joshua

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed...
My experience regrettably was not great. Firstly the hotel, like all hotels during the 'Snow Machine' winter festival, increased its room rate by about 75% to take advantage of the Aussie revellers. I can understand that, but for that week there was no effort to control the noise by drunk youngsters returning back in the early hours of the morning, so those of us that paid the hiked up rates despite having no interest in the fewtival and paying a lot of money to go sking, had to put up with completely unacceptable noise and disruption at all hours of the night. I had one occasion where partygoers thought it would be a great idea to slide one of their groups passport under my door at some time around midnight, and then proceeded to bang on the door to get it back. I ignored them thinking they had the wrong room only to be called by reception asking me to look and see if there was a passport under the door in my room. I left the passport outside my room. I was woken up again at 2am by what I assume was the same group. I complained to reception about this situation ans was advised there was nothing they could do. So my advice to the hotel if the want return visitors in future is get some security during this week and enforce a strict policy prohibiting noise and disruption after hours. If I wanted to stay at a backpackers and have this kind of noise then I would have, but i did not expect this from a expensive hotel. It is very disappointing.
Stayed 4 nights in Sep 2024

8/10 Good

Kirstin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was clean and quiet with a nice sized bathroom. Close to dining options and the airport. Staff were lovely but the buffet breakfast is overpriced and the chrome cast wasn’t working so not much to watch on the Tv. Overall it was good- thanks!
Stayed 1 night in Sep 2024

8/10 Good

Dannielle

Stayed 7 nights in Aug 2024

10/10 Excellent

matt

Stayed 1 night in Aug 2024

10/10 Excellent

Narelle

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

DAMIAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this Hotel as modern clean and convenient to many shopping options
Stayed 1 night in Aug 2024

10/10 Excellent

DAMIAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this Hotel as modern clean and convenient to many shopping options
Stayed 3 nights in Aug 2024

10/10 Excellent

Louise

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stop over for a night near the airport. Easy access to shops and restaurants nearby. Hotel is clean, staff is friendly and helpful. Limited facilities however expected given it's a small hotel. Plenty of free parking outside of the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was super close to the airport and very friendly. The rooms are quite small if there’s more than one of you but everything was clean, shower was awesome, close to ammenities and fab shopping. If you are there to ski and you have a car, try and park where your car will get early sun otherwise you’ll have to wait for everything to defrost.
Stayed 1 night in Aug 2024

10/10 Excellent

Shayna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a modern and beautiful place to stay!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Aug 2024

10/10 Excellent

Youngeun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed the stay. We will be back for sure.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chi Hung

Stayed 2 nights in Aug 2024

6/10 Okay

KWEE SENG

Liked: Cleanliness, staff & service
Room sound insulation not great. Close to airport with take off noise and neighbour was noisy
Stayed 7 nights in Jul 2024

10/10 Excellent

Jermain

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

lydia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in Sudima Five Mile. Super clean room, great facility and customer service. Thank you so much for having us.
Stayed 3 nights in Aug 2024