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Sherwood Queenstown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sherwood Queenstown

Bar (on property)
Front of property – evening/night
Soundproofing, travel cot, free WiFi, bed sheets
Property amenity
Breakfast, lunch, dinner served; Modern European cuisine, garden views

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
554 Frankton Road, Goldfield Heights, Queenstown, 9300
  • Queenstown Event Centre
    4 min drive
  • Queenstown Gardens
    4 min drive
  • Sherwood Queenstown
    1 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    5 min drive

Room options

View all photos for STANDARD KING ROOM

STANDARD KING ROOM

STANDARD KING ROOM

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for LODGE QUEEN BUNK ROOM

LODGE QUEEN BUNK ROOM

LODGE QUEEN BUNK ROOM

  • 29 sq m
  • Sleeps 3
  • 2 Queen Bunk Beds

View all photos for PREMIUM KING ROOM WITH LAKE VIEW

Garden view

PREMIUM KING ROOM WITH LAKE VIEW

  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM QUEEN STUDIO WITH LAKE VIEW

Garden view

PREMIUM QUEEN STUDIO WITH LAKE VIEW

  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for PREMIUM TWO BEDROOM APARTMENT

PREMIUM TWO BEDROOM APARTMENT | Living room

PREMIUM TWO BEDROOM APARTMENT

  • 75 sq m
  • Lake view
  • Sleeps 6
  • 3 Twin Beds, 1 Queen Bed and 2 Twin Futons

View all photos for STANDARD TWIN ROOM

STANDARD TWIN ROOM

STANDARD TWIN ROOM

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for WATERFALL QUEEN

Soundproofing, travel cot, free WiFi, bed sheets

WATERFALL QUEEN

  • 29 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for FAMILY APARTMENT

Soundproofing, travel cot, free WiFi, bed sheets

FAMILY APARTMENT

  • 45 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for LODGE QUEEN

Soundproofing, travel cot, free WiFi, bed sheets

LODGE QUEEN

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for STANDARD KING ROOM WITH MOUNTAIN VIEW

STANDARD KING ROOM WITH MOUNTAIN VIEW

STANDARD KING ROOM WITH MOUNTAIN VIEW

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for SHERWOOD SUITE MOUNTAIN VIEW

SHERWOOD SUITE MOUNTAIN VIEW | View from room

SHERWOOD SUITE MOUNTAIN VIEW

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

View all photos for SHERWOOD SUITE

Living area

SHERWOOD SUITE

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

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About this property

Sherwood Queenstown

Eco-certified hotel with a full-service spa and a coffee shop
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Sherwood Queenstown offers 78 accommodations with hair dryers and complimentary toiletries. This Queenstown hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sherwood. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Sherwood Queenstown. During your stay, you'll be within walking distance of Lake Wakatipu. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Enjoy Modern European cuisine and garden views while dining at SHERWOOD
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to massages at Sherwood
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes hiking/biking trails, bike rentals, and ski equipment rentals
  • Guests have great things to say about the restaurant and the helpful staff
  • Just a 1-minute drive from Lake Wakatipu and a few minutes from The Kingston Flyer
Sherwood Queenstown offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Spa services, a terrace, and an arcade/game room are also featured at the eco-certified Sherwood Queenstown. Self parking is free.

This 4-star Queenstown hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.
SHERWOOD - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Electric car charging station on site
  • Free off-site parking
  • Ski shuttle nearby

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: NZD 8.00-16.00 for adults and NZD 8.00-8.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • SHERWOOD

Things to do

  • Arcade/games room
  • Bike rentals
  • Full-service spa
  • Hiking/biking trails
  • Yoga classes

Family friendly

  • Arcade/games room
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski equipment hire
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in reception
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 40.00

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 8.00 to 16.00 for adults, and NZD 8.00 to 8.00 for children
  • Late check-out fee: NZD 40.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sherwood Queenstown Hotel
Sherwood Queenstown Hotel
Sherwood Queenstown Queenstown
Sherwood Queenstown Hotel Queenstown

Sherwood Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 385 out of 793 reviews" "
Rating 8 - Good. 245 out of 793 reviews" "
Rating 6 - Okay. 106 out of 793 reviews" "
Rating 4 - Poor. 39 out of 793 reviews" "
Rating 2 - Terrible. 18 out of 793 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

thu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not too big but has something different from the other.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Enjoyed our 3 night stay. Only challenge during our stay was water pressure being very low and unable to get more than luke warm showers. Reception explained though it was not linked to the property and rather work being done nearby.
Stayed 3 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Liked that the Sherwood used sustainable products where possible and great recycling facilities. Other accommodations could learn from them.
Stayed 2 nights in Sep 2024

10/10 Excellent

Troy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Maryanne

Travelled with partner
Fabulously welcoming and responsive staff. Restaurant food innovative , fresh and inspired. Very reasonably priced. I love this place and will be back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Caitlin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was tidy and quiet, making the perfect get away from the hustle and bustle of the day and town
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it all
Stayed 1 night in Sep 2024

6/10 Okay

Suzana

Business traveller
Liked: Cleanliness
Disliked: Staff & service
I went to have a breakfast and asked for an omelette instead of scramble eggs!!!because scramble eggs have butter and omelettes just need to mix the egg and done!!! But the staff didn't want to listen to me and arrogantly said we can't make your omelette we don't have a pan for that. Even the manager, using an arrogant tone, said we don't have an omelette!!! I was trying to explain that it was simpler than scramble eggs but they preferred to maintain their arrogance than listen to me. They didn't want to make it. I felt frustrated because it was an easy option, "eggs" only! I travel all over the world and I have never encountered this difficulty in hotels.i will not back there anymore
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The best place in QT to eat and rest your head
Stayed 2 nights in Aug 2024

6/10 Okay

Mel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were lovely and the restaurant is great, but the room was SO NOISY. Our room was on the bottom floor next to the stairs and it was just footsteps and thumping the entire time. The room is nothing special but I do like the ethos of the place. I recommend the yoga class but we wouldn't stay again.
Stayed 9 nights in Aug 2024

10/10 Excellent

S E

Travelled with family
Stayed 3 nights in Aug 2024

10/10 Excellent

Jaimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

PRABHJOT SINGH

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
In property restaurant there was private function due to this property guest wasn’t allowed to dine on 9/08/24 I also was denied entry in restaurant then I had to order online to get dinner not worth it to stay
Stayed 2 nights in Aug 2024

6/10 Okay

Rachel

Stayed 1 night in Aug 2024

6/10 Okay

Rachel

Travelled with family
Disliked: Staff & service, amenities
The property location is nice. Close to queenstown and tucked up on a hill. Very quaint and a restaurant on site if needed. However upon arrival we were aggressively asked to upgrade and tour more expensive rooms. Staff even came after we checked in to our room to ask again for us to move and spend extra ($100 a night). So our room didn’t have a view and we wonder if this is a tactic to make more money. There were things that didn’t work in the room and when mentioned were not addressed. What was really disappointing is we forgot 2 items in the room and realized after being on the road for an hour. I emailed them to let them know exactly what was forgotten and where and their response was that nothing was left. I followed up and never heard back. One item was my electrical adapter and it was still in the box but was apparently nowhere to be found. In any event, nice enough place but wouldn’t go back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

C

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities
Overall its very good value for money and was a great experience. Some areas to improve, Parking can fill up in the evening if you arrive too late. The heating could be better, but it depends which room you get. The bed was a bit hard and a lower quality then average. Lastly if you use a sauna regularly its a bit cooler then avg. For us it maxed at 60 degrees celcius.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, atmosphere, nice room setup (2 rooms and kitchen in between), very nice personnel
Stayed 7 nights in Jul 2024

10/10 Excellent

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, bad parking though.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie, Sunnyhills

Stayed 2 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Restaurant is outstanding
Stayed 2 nights in Jul 2024