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Queenstown House

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Queenstown House

View from property
Terrace/patio
Two Bedroom Apartment | Living room
Garden
Family Suite | View from room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
69 Hallenstein Street, Queenstown, 9300
  • Queenstown Mall
    5 min walk
  • Cookie Time
    6 min walk
  • Speights Ale House
    4 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    9 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Lake View Studio

Lake View Studio

Lake View Studio

  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Apartment

View from room

Two Bedroom Apartment

  • 134 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Luxury Studio, Lake View

Luxury Studio, Lake View

Luxury Studio, Lake View

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for King/Twin Guest Rooms (Lakeview)

King/Twin Guest Rooms (Lakeview)

King/Twin Guest Rooms (Lakeview)

  • 23 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Twin Guest Room

Superior Twin Guest Room

Superior Twin Guest Room

  • 31 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for Queen Guest Rooms

Queen Guest Rooms

Queen Guest Rooms

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King/Twin Guest Rooms

Premium bedding, down duvets, pillow-top beds, individually decorated

King/Twin Guest Rooms

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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includes taxes & fees
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About this property

Queenstown House

Bed & breakfast with free breakfast, near TSS Earnslaw Steamship
Along with dry cleaning, this smoke-free bed & breakfast has laundry facilities and an arcade/game room. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a library, express check-in, and express check-out are onsite.
Queenstown House offers 13 accommodations with fireplaces and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 45-cm flat-screen televisions come with premium cable channels and Netflix.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and portable fans. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Queenstown House. During your stay, you're just a quick walk from Queenstown Arts Centre. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 1-minute drive from TSS Earnslaw Steamship and 7 minutes from Onsen Hot Pools
Free breakfast is served daily. WiFi is free in public spaces. A library, a terrace, and an arcade/game room are also featured at Queenstown House. Limited free parking is available on a first-come, first-served basis.

This 4-star Queenstown bed & breakfast is smoke free.

Guests are served free full breakfast daily from 7:30 AM to 9:30 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Limited on-site parking (max. 1 space per unit)
  • Free off-site parking within 16 ft
  • Street parking available
  • Ski shuttle nearby

Food and drink

  • Free full breakfast available daily 7:30 AM–9:30 AM

Things to do

  • Arcade/games room

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Fridge

Conveniences

  • Free newspapers in reception
  • Library

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Deep-pile carpet in room

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Portable fan
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 45-cm flat-screen TV
  • TV channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Fireplace
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laundry detergent
  • Local maps
  • Restaurant dining guide
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:30 PM
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 8:00 AM - 6:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

House Queenstown
Queenstown House
Queenstown House B&B
Queenstown House Boutique Bed & Breakfast & Apartments
House Boutique Bed & Breakfast & Apartments
Queenstown House Boutique
Queenstown House Queenstown
Queenstown House Bed & breakfast
Queenstown House Bed & breakfast Queenstown
Queenstown House Boutique Bed Breakfast Apartments

Queenstown House Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 162 out of 190 reviews" "
Rating 8 - Good. 22 out of 190 reviews" "
Rating 6 - Okay. 2 out of 190 reviews" "
Rating 4 - Poor. 2 out of 190 reviews" "
Rating 2 - Terrible. 2 out of 190 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best holiday experience we’ve had. The team are incredibly warm and helpful, facilities and rooms top notch and they went above and beyond to help our stay with an infant easy. Can’t recommend enough.
Stayed 7 nights in Aug 2024

10/10 Excellent

Thompson

Liked: Cleanliness, staff & service, amenities
Amazing place with wonderful views! Easily walkable to everything!
Stayed 2 nights in Sep 2024

8/10 Good

Ka Lok

Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, clean and warm.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The staff were incredibly friendly, welcoming and helpful. Our room was spotless and breakfast was delicious! Wine tasting was a bonus!
Stayed 4 nights in Jul 2024

10/10 Excellent

Sithara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We attended the happy hour and shared wine with some nice travelers. It was a good way to start our evening. The property is quirky and the staff are friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, scored an upgrade and a bottle of wine as it was quiet Beds super comfy and room was warm View wasn’t bad either
Stayed 2 nights in Jun 2024

8/10 Good

Ana Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had a lovely time at Queenstown House. The place is clean and well decorated, has free parking, and is very close to the city centre. Breakfast was amazing (best omelet ever) and staff was super friendly and helpful. The place felt safe and it was quiet. The only improvement would be better heating in the bathroom, but everything was great, and I would recommend this place to anyone.
Stayed 6 nights in May 2024

10/10 Excellent

Bevan

Stayed 2 nights in Apr 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful staff, truly fabulous breakfast, lovely to have access to washers and dryers.
Stayed 3 nights in Mar 2024

10/10 Excellent

Linda

Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place with gourmet breakfasts, friendly, helpful staff and owners. The free wine tasting and canapés was an unexpected and greatly appreciated addition. Great views of the lake and mountains and easy walk into town. We loved everything about Queenstown House.
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Stayed 2 nights in Feb 2024

10/10 Excellent

Floyd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights while visiting Queenstown.Very convenient location to the CBD.The view over the city and lake are beautiful .The accommodations were nice.There is no A/C but it is really not needed.They provide a full breakfast and a very nice happy hour(wine tasting) on M,W,and F.I highly recommend the Queenstown House
Stayed 3 nights in Feb 2024

10/10 Excellent

John

Stayed 2 nights in Feb 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Alasdair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faultless in every way.
Stayed 2 nights in Jan 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a beautiful view of the lake. The bed was very comfortable. I was able to do laundry which was a big plus. Breakfast was delicious and made to order. Would definitely recommend staying here.
Stayed 2 nights in Jan 2024

8/10 Good

BEI FEI

Stayed 2 nights in Dec 2023

10/10 Excellent

Tracy Alix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to departure, the level of service and care was exceptional. Will definitely be back.
Stayed 7 nights in Nov 2023

10/10 Excellent

Marie Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding, including at reception and breakfast. Excellent breakfast choices, all delicious.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lydia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely would recommend this property. Super friendly staff and management, nothing was too much trouble. Location was amazing with lovely outdoor deck area with stunning views of the mountains. Breakfast was to die for with a menu of choices for brekky. Will def be back.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Queenstown House! Super friendly Husband and Wife owners/hosts! Beautiful room! Breaky is great! Cooked to order and continental self serve! Loved the cute chia puddings haha. Added bonus was I got upgraded for free to a villa room from my original room! Killer view of qt! Will definitely try and stay again!
Stayed 4 nights in Aug 2023

10/10 Excellent

Rachel

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2023