Along with laundry facilities, this lodge has a computer station and a garden. Free WiFi in public areas and free self parking are also provided. Additionally, barbecue grills, a front-desk safe, and multilingual staff are onsite.
Pinewood Lodge offers 27 accommodations. Guests can surf the web using the complimentary wireless Internet access.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Pinewood Lodge. During your stay, you're just a quick walk from CaddyShack City Mini Golf. Features include free WiFi in public areas and free self parking, plus meeting rooms. This property offers pet-friendly amenities like food and water bowls.
Free WiFi
Free self parking
Amenities include a front-desk safe, meeting rooms, and a computer
Within a 15-minute walk of CaddyShack City Mini Golf and Toi o Tahuna
Cats and dogs welcome for free
Pet-friendly amenities are available, including food and water bowls
As a guest of Pinewood Lodge, you'll find barbecue grills, a vending machine, and multilingual staff. A computer station is on site and WiFi is free in public spaces. Pinewood Lodge also features a garden, laundry facilities, and a front-desk safe. Self parking is free.
Smoking is allowed in designated areas at this 3-star Queenstown lodge.
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Ski shuttle nearby
Family friendly
Laundry facilities
Conveniences
Front-desk safe
Reception hall
Vending machine
Guest services
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Business services
Computer station
Meeting rooms
Outdoors
BBQ grill(s)
Garden
Outdoor furniture
Accessibility
This property does not have any lifts
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bed sheets
Heating
Bathroom
Towels
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets are welcome and stay free
Only dogs and cats are allowed
Food and water bowls are available
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are available for NZD 15 per night.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet deposit: NZD 100 per stay
Service animals are exempt from fees
Crib (infant bed) fee: NZD 15 per night
Credit card charges are subject to a surcharge of 2.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 20 years old
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 8:00 PM. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Pinewood Backpacker
Pinewood Lodge Backpacker
Pinewood Lodge Hostel Queenstown
Pinewood Lodge Hostel
Pinewood Queenstown
Pinewood Lodge Queenstown
Pinewood Hotel Queenstown
Pinewood Lodge Lodge
Pinewood Lodge Hostel
Pinewood Lodge Queenstown
Pinewood Lodge Lodge Queenstown
Pinewood Lodge Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff were lovely, rooms were really nice with heater already on making the room warm straight away when you get in. Shared bathrooms weren’t as bad as I thought everyone was nice and good to chat too. Bathrooms were always cleaned daily. Place is easily walking into town and transport to clubs and bars, Less than 10 minutes. Was a lovely stay with what it was per night. :)
Pinewood was a good find in Queenstown.
Nice size room, comfortable beds, super clean and less than 10 min walk to the CBD.
The place is really quiet and has a beautiful view of the mountains.
My only complaint is about the reception. The person who made my check-in and check out was amazing! Super kind and informative, but on my third night, I needed to renew my wifi password (changes every 3 days), so I went to the reception at 8pm and a rude staff told me they were already close and that I needed to come back in the next day ( supposed be 10pm).
She gave me the password, because I insisted a little bit, but with a really angry face.
Property is situated 10 minutes walk from town center. It is quiet and beautiful. The staff in reception nice and accommodating, especially Ku. The only challenge I had was the room doors slam and creak. Walls are thin. It would do them well to space guests further apart when possible to avoid noise issues. Otherwise nice stay. Good cafe nearby with trail up the gondola mountain!
It was a terrible choice to stay there as the locks on the door were nonfunctional. We believed everything would be okay, but in the middle of the night, a stranger entered the room and quickly left upon seeing two people already inside. I felt completely unsafe. The next morning at 7 o'clock, there was a disturbance in the hallway as people were fighting and causing damage, waking us up ( but besides it was good stay very clean and staff was wonderful )
Ryan
Stayed 1 night in Apr 2024
6/10 Okay
Greg
Travelled with family
25 Apr 2024
Liked: Cleanliness, staff & service, room comfort
was ok, reavers next door was better and cheaper
perfectly adequate place, bathroom/kitchen to guest ratio is far too low, and quite noisy. room was in need of renovation.
Location is walkable to the town. Room is small, we booked for three people, buy the room is prepared for two people, no daily room cleaning service, I have to ask towels, toilet paper, mugs from the office. 4/2 midnight fire alarm go no explanation. We still don't know what is the cause.
Li
Stayed 3 nights in Mar 2024
10/10 Excellent
Emma
10 Apr 2024
Emma
Stayed 4 nights in Apr 2024
6/10 Okay
Shari
7 Apr 2024
Liked: Amenities
The showers did not drain properly, causing water to fill in the shower and overflow outside the shower.