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Pinewood Queenstown

3.0 star property

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Photo gallery for Pinewood Queenstown

Exterior
Cabin, Multiple Beds (Pet Friendly) | Private kitchen
Free WiFi, bed sheets
Living area
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Laundry
  • Free WiFi

Explore the area

Map
48 Hamilton Road, Queenstown, 9300
  • Kiwi and Birdlife Park
    ‪11 min walk‬
  • Skyline Queenstown
    ‪13 min walk‬
  • TSS Earnslaw Steamship
    ‪16 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪15 min drive‬

Room options

View all photos for Apartment, Multiple Beds (Budget)

Free WiFi, bed sheets

Apartment, Multiple Beds (Budget)

  • Sleeps 6
  • 3 Double Beds

View all photos for Studio (Budget)

Free WiFi, bed sheets

Studio (Budget)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Cabin, Multiple Beds

Living area

Deluxe Cabin, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 4 to 6 bed dorm (Dormitory Bed) (Shared Bathroom)

Shared kitchen

Room, 4 to 6 bed dorm (Dormitory Bed) (Shared Bathroom)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room (Budget) (Shared Bathroom)

Living area

Twin Room (Budget) (Shared Bathroom)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Multiple Beds (Shared Bathroom)

Free WiFi, bed sheets

Deluxe Double Room, Multiple Beds (Shared Bathroom)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double Room, 1 Double Bed (Budget) (Shared Bathroom)

Living area

Double Room, 1 Double Bed (Budget) (Shared Bathroom)

  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Single Room (Shared Bathroom)

Living area

Budget Single Room (Shared Bathroom)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Cabin, Multiple Beds

Free WiFi, bed sheets

Premium Cabin, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Studio (Quad)

Studio (Quad)

Studio (Quad)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Cabin, Multiple Beds (Pet Friendly)

Cabin, Multiple Beds (Pet Friendly) | Private kitchen

Cabin, Multiple Beds (Pet Friendly)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Premium Studio

Premium Studio

Premium Studio

  • Sleeps 6
  • 4 Twin Beds and 1 Queen Bed

View all photos for Standard Room, Multiple Beds (Shared Bathroom)

Living area

Standard Room, Multiple Beds (Shared Bathroom)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, 1 Double Bed (Ensuite)

Shared kitchen

Double Room, 1 Double Bed (Ensuite)

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room (Ensuite)

Living area

Quadruple Room (Ensuite)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Cabin, 1 King Bed with Sofa bed

Living area

Cabin, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Ensuite)

Living area

Room (Ensuite)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment, 1 King Bed

Living area

Apartment, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio

Free WiFi, bed sheets

Studio

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Pinewood Queenstown

Lodge in Queenstown
Laundry facilities, tour/ticket assistance, and a garden are available at this lodge. WiFi in public areas is free. Additionally, gas grills, a front-desk safe, and multilingual staff assistance are onsite.
Pinewood Queenstown offers 27 accommodations. Guests can surf the web using the complimentary wireless Internet access.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Pinewood Queenstown . During your stay, you're just a quick walk from CaddyShack City Mini Golf. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Within a 15-minute walk of CaddyShack City Mini Golf and Toi o Tahuna
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Pinewood Queenstown , you'll find barbecue grills, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Pinewood Queenstown also features a garden, laundry facilities, and a front-desk safe.

Smoking is allowed in designated areas at this 3-star Queenstown lodge.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: NZD 20 for adults and NZD 20 for children

Things to do

  • Bicycle storage

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 20 for children
  • Pet deposit: NZD 100 per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: NZD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 20 years old
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pinewood Backpacker
Pinewood Lodge Backpacker
Pinewood Lodge Hostel Queenstown
Pinewood Lodge Hostel
Pinewood Queenstown
Pinewood Lodge Queenstown
Pinewood Hotel Queenstown
Pinewood Lodge
Pinewood Lodge Hostel
Pinewood Queenstown Lodge
Pinewood Queenstown Queenstown
Pinewood Queenstown Lodge Queenstown

Pinewood Queenstown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 158 out of 564 reviews
Rating 8 - Good. 213 out of 564 reviews
Rating 6 - Okay. 118 out of 564 reviews
Rating 4 - Poor. 40 out of 564 reviews
Rating 2 - Terrible. 35 out of 564 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
initially put in room with shared bath but chanf\ged the first day due to cancellaion to room with private bath, kitchen, single cabin. Staff most helpful in accommodating our needs
Stayed 3 nights in Jan 2025

8/10 Good

Balasubramanian

Stayed 1 night in Dec 2024

10/10 Excellent

Marietta

Stayed 1 night in Jan 2025

10/10 Excellent

Marietta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
accommodation was awesome, tidy, clean, well-stocked kitchen utensils - great view to boot. and the fact we could walk to wherever we needed to go meant no parking hassles so saved on time and money.
Stayed 3 nights in Jan 2025

6/10 Okay

Karl Fredrik, Bagarmossen

Disliked: Amenities, property conditions & facilities
Quite old but reasonably close to the city center.
Stayed 1 night in Jan 2025

4/10 Poor

Brigette

Travelled with partner
Disliked: Amenities, property conditions & facilities
Poor sleep because of old mattress. More rooms than parking available. No air con or fan and window was nailed closed with wood blocks.
Stayed 2 nights in Jan 2025

8/10 Good

Jessica

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The property was beautiful, and the easy walking distance to the CBD was very convenient. Great kitchen and bathroom facilities. Space is small however was a very pleasant stay.
Stayed 18 nights in Dec 2024

2/10 Terrible

Colin

Travelled with family
So overpriced for what it was , terrible bathrooms , showers and toilets not cleaned
Stayed 1 night in Jan 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. It was close enough to the shopping, food and planned adventures.
Stayed 3 nights in Jan 2025

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness
Good value for money in Queenstown,
Stayed 1 night in Jan 2025

10/10 Excellent

Praveen Krishnan

Stayed 2 nights in Dec 2024

10/10 Excellent

rein

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Pinewood Lodge. The room is clean and the size is just right for my small family. The shared kitchen is well maintained and got everything that we needed like pots and pans, plates and cutleries. The staffs are all kind, friendly and accommodating. The place is very convenient and you can walk 10 minutes or less to the QT city center.
Stayed 6 nights in Dec 2024

2/10 Terrible

Vijay

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable! The shared bathrooms were in great condition, perfect water pressure and the communal kitchen area had everything we needed and was always kept clean. Check-in was efficient and friendly, and laundry was easy! Great stay!
Stayed 2 nights in Dec 2024

4/10 Poor

Leslie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stay here if you truly do not care about the quality of your stay. The staff was nice and they definitely try. Beyond that I have nothing good to say. We were in a very run down unit in two private rooms with a communal bathroom, which we expected. We didn’t expect to be sharing the rest of the building with a non-backpacking family that was using the building for a family reunion, which dominated all the communal space with a loud party. The building was extremely run down, uncomfortable beds, leaky toilets, stained carpets, no screens on windows, etc. and the family reunion left dirty towels all over the communal bathroom. We’d just come off the Milford and we’re already used to sharing living space with strangers, including common sleeping rooms, but the Pinewood kind of made it seem like ALL their buildings are newly renovated and were were seriously disappointed by the rough conditions of our building and the rowdy communal space. If you stay here ONLY stay in rooms with en-suite bathrooms and clarify that you expect a new unit. Unless, as I said, you seriously don’t care. Also- it’s a hike from the center of town, which, again, we knew. But don’t expect to be close to things. Sorry wish I could say better things because I know the staff is trying.
Stayed 1 night in Jan 2025

4/10 Poor

Yuncheng

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Grace

Travelled with family
Liked: Staff & service
The rooms were small but very clean. The common bathroom was not clean. We shared it with other suites and wet towels were left in the showers and urine was on the floor and seat of the toilets.
Stayed 1 night in Dec 2024

6/10 Okay

Sai

Travelled with family
Liked: Staff & service
Parking is first come first serve. So not every guest would be able to get parking space. And street parking is incredibly hard to find. However, Great location and views. Just a 5min to drive to Skyline.
Stayed 1 night in Dec 2024

6/10 Okay

Bhavya

Liked: Staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

Sanu

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for. The parking space is not sufficient for all rooms, so it's a flawed advertisement of free parking available on first basis. Basically, limited parking. On top, they kept reserved half of the space for paid parking, which costs around $20/night. We couldn't find any parking even on the neighbourong streets. So, if you are coming by car, and definitely need a parking, please be prepared to factor that per night parking fee in the cost. Deluxe double rooms with one double bed and two bunk beds, are extremely small space for luggages of four guests. The shower hot water was ok, but the water was pooling around the base due to poor flow. The basin doesn't have a mix tap for hot and cold water, just have two separate taps, which is rare in this age. (How can one use warm water?!) . The kitchen facility was very basic. There's no TV in the room, and the only TV in the kitchen is probably max 32" and not in a position to watch by sitting really (basically the sofas are on the door way of the kitchen). The driveways within the property are narrow, and if one is not careful or not having front/rear camera or sensors, there's a high likelihood to damage the car. The only good thing is its location. It's walkable to city centre and food options (10-15 mins walk). Everything is overpriced at year-end season, so the price/value is a relative factor. If I find a better place at similar or slightly higher price, won't stay again, but can tolerate the stay i need to!
Stayed 2 nights in Dec 2024

2/10 Terrible

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a CABIN for 2 nights on Expedia.co.nz for $334- - get to property and the 'cabin' was actually a budget room. Basically a box with 2 single beds. Complained to check-in staff and they say is an Expedia booking error. So in order to get what we wanted it cost an additional $330 but we were given a discounted rate of $250 ******TOTAL SCAM******
Stayed 2 nights in Dec 2024

2/10 Terrible

Dianne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was NOT what was advertised. The photos did not reflect the poor condition of the room or property. The booking DID NOT say it was a shared bathroom or mention the stained worn carpet, the smelly hallway, dirty pillows or holes in doors. We found other accomodation and left. We emailed the property but as yet have not received any communication regarding a refund. We would not recommend to stay in single room, multiple bed room. Very disappointing.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

keerthi

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Half the laundry seemed to be out of order but no issues otherwise.
Stayed 1 night in Nov 2024