Pinewood Queenstown

3.0 star property

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Photo gallery for Pinewood Queenstown

Exterior
Cabin, Multiple Beds (Pet Friendly) | Private kitchen
Exterior
Living area
Free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Laundry
  • Free WiFi

Explore the area

Map
48 Hamilton Road, Queenstown, 9300
  • Kiwi and Birdlife Park
    ‪11 min walk‬
  • Queenstown Mall
    ‪11 min walk‬
  • Skyline Queenstown
    ‪13 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪15 min drive‬

Room options

Apartment, Multiple Beds (Budget)

  • Sleeps 6
  • 3 Double Beds

Studio (Budget)

  • Sleeps 2
  • 1 Double Bed

Deluxe Cabin, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Room, 4 to 6 bed dorm (Dormitory Bed) (Shared Bathroom)

  • Sleeps 1
  • 1 Twin Bed

Twin Room (Budget) (Shared Bathroom)

  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Multiple Beds (Shared Bathroom)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Double Room, 1 Double Bed (Budget) (Shared Bathroom)

  • Sleeps 2
  • 1 Double Bed

Budget Single Room (Shared Bathroom)

  • Sleeps 1
  • 1 Twin Bed

Premium Cabin, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Studio (Quad)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Cabin, Multiple Beds (Pet Friendly)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Premium Studio

  • Sleeps 6
  • 4 Twin Beds and 1 Queen Bed

Standard Room, Multiple Beds (Shared Bathroom)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Double Room, 1 Double Bed (Ensuite)

  • Sleeps 2
  • 1 Double Bed

Quadruple Room (Ensuite)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Cabin, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (Ensuite)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Apartment, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Studio

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

About this property

Pinewood Queenstown

Lodge in Queenstown
Laundry facilities, tour/ticket assistance, and a garden are available at this lodge. WiFi in public areas is free. Additionally, gas grills, a front-desk safe, and multilingual staff assistance are onsite.
Pinewood Queenstown offers 27 accommodations. Guests can surf the web using the complimentary wireless Internet access.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Pinewood Queenstown . During your stay, you're just a quick walk from CaddyShack City Mini Golf. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Within a 15-minute walk of CaddyShack City Mini Golf and Toi o Tahuna
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Pinewood Queenstown , you'll find barbecue grills, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Pinewood Queenstown also features a garden, laundry facilities, and a front-desk safe.

Smoking is allowed in designated areas at this 3-star Queenstown lodge.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: NZD 20 for adults and NZD 20 for children

Things to do

  • Bicycle storage

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 20 for children
  • Pet deposit: NZD 100 per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: NZD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 20 years old
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pinewood Backpacker
Pinewood Lodge Backpacker
Pinewood Lodge Hostel Queenstown
Pinewood Lodge Hostel
Pinewood Queenstown
Pinewood Lodge Queenstown
Pinewood Hotel Queenstown
Pinewood Lodge
Pinewood Lodge Hostel
Pinewood Queenstown Lodge
Pinewood Queenstown Queenstown
Pinewood Queenstown Lodge Queenstown

Pinewood Queenstown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 155 out of 552 reviews
Rating 8 - Good. 206 out of 552 reviews
Rating 6 - Okay. 117 out of 552 reviews
Rating 4 - Poor. 40 out of 552 reviews
Rating 2 - Terrible. 34 out of 552 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Leslie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stay here if you truly do not care about the quality of your stay. The staff was nice and they definitely try. Beyond that I have nothing good to say. We were in a very run down unit in two private rooms with a communal bathroom, which we expected. We didn’t expect to be sharing the rest of the building with a non-backpacking family that was using the building for a family reunion, which dominated all the communal space with a loud party. The building was extremely run down, uncomfortable beds, leaky toilets, stained carpets, no screens on windows, etc. and the family reunion left dirty towels all over the communal bathroom. We’d just come off the Milford and we’re already used to sharing living space with strangers, including common sleeping rooms, but the Pinewood kind of made it seem like ALL their buildings are newly renovated and were were seriously disappointed by the rough conditions of our building and the rowdy communal space. If you stay here ONLY stay in rooms with en-suite bathrooms and clarify that you expect a new unit. Unless, as I said, you seriously don’t care. Also- it’s a hike from the center of town, which, again, we knew. But don’t expect to be close to things. Sorry wish I could say better things because I know the staff is trying.
Stayed 1 night in Jan 2025

4/10 Poor

Yuncheng

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Grace

Travelled with family
Liked: Staff & service
The rooms were small but very clean. The common bathroom was not clean. We shared it with other suites and wet towels were left in the showers and urine was on the floor and seat of the toilets.
Stayed 1 night in Dec 2024

6/10 Okay

Sai

Travelled with family
Liked: Staff & service
Parking is first come first serve. So not every guest would be able to get parking space. And street parking is incredibly hard to find. However, Great location and views. Just a 5min to drive to Skyline.
Stayed 1 night in Dec 2024

6/10 Okay

Bhavya

Liked: Staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

Sanu

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for. The parking space is not sufficient for all rooms, so it's a flawed advertisement of free parking available on first basis. Basically, limited parking. On top, they kept reserved half of the space for paid parking, which costs around $20/night. We couldn't find any parking even on the neighbourong streets. So, if you are coming by car, and definitely need a parking, please be prepared to factor that per night parking fee in the cost. Deluxe double rooms with one double bed and two bunk beds, are extremely small space for luggages of four guests. The shower hot water was ok, but the water was pooling around the base due to poor flow. The basin doesn't have a mix tap for hot and cold water, just have two separate taps, which is rare in this age. (How can one use warm water?!) . The kitchen facility was very basic. There's no TV in the room, and the only TV in the kitchen is probably max 32" and not in a position to watch by sitting really (basically the sofas are on the door way of the kitchen). The driveways within the property are narrow, and if one is not careful or not having front/rear camera or sensors, there's a high likelihood to damage the car. The only good thing is its location. It's walkable to city centre and food options (10-15 mins walk). Everything is overpriced at year-end season, so the price/value is a relative factor. If I find a better place at similar or slightly higher price, won't stay again, but can tolerate the stay i need to!
Stayed 2 nights in Dec 2024

2/10 Terrible

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a CABIN for 2 nights on Expedia.co.nz for $334- - get to property and the 'cabin' was actually a budget room. Basically a box with 2 single beds. Complained to check-in staff and they say is an Expedia booking error. So in order to get what we wanted it cost an additional $330 but we were given a discounted rate of $250 ******TOTAL SCAM******
Stayed 2 nights in Dec 2024

2/10 Terrible

Dianne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was NOT what was advertised. The photos did not reflect the poor condition of the room or property. The booking DID NOT say it was a shared bathroom or mention the stained worn carpet, the smelly hallway, dirty pillows or holes in doors. We found other accomodation and left. We emailed the property but as yet have not received any communication regarding a refund. We would not recommend to stay in single room, multiple bed room. Very disappointing.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

keerthi

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Half the laundry seemed to be out of order but no issues otherwise.
Stayed 1 night in Nov 2024

4/10 Poor

Rajvidhi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not happy
Very small rooms to move around. Basic facility
Stayed 3 nights in Dec 2024

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

brent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Fantastic stay ,very clean, definitely stay again
Stayed 1 night in Dec 2024

8/10 Good

Apurva

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property! Clean rooms and great service.
Stayed 1 night in Nov 2024

8/10 Good

Chee Wei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the individual villa/cabin not sharing walls with other units, the kitcheb space, the separate bedroom and the balcony entrance. Carpark lots are on 1st come 1st get it basis. Bathroom space is tight but manageable.
Stayed 2 nights in Nov 2024

4/10 Poor

Andrea

Travelled with family
Liked: Cleanliness, staff & service
Nothing in rooms, just beds. No tv, bathroom or sufficient electrical sockets to charge phones.
Stayed 1 night in Dec 2024

6/10 Okay

Mark, Kelowna

Travelled with family
Liked: Cleanliness, staff & service
This place is a hostel with shared baths. Dirty sofas in lounge. For same price we last stayed at Carlton in Dunedin. 10 notches above this hostel
Stayed 3 nights in Nov 2024

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cheri, Saint Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the 2.bedroom apartment. Spacious, clean updated. HIGHLY RECOMMEND
Stayed 3 nights in Nov 2024

6/10 Okay

Raman

Travelled with family and small children
Shower were not operating well, backing oven had missing trays. Other than these it was fine, what we paid for value for money. But they can improve on maintenance like fix the appliances like shower nosal etc..
Stayed 1 night in Oct 2024

6/10 Okay

Renbin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Ram

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice location. Old property, bathroom and kitchen was small.
Stayed 3 nights in Sep 2024

6/10 Okay

Renbin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very basic facility. Value of money.
Stayed 1 night in Oct 2024

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had exceptional service. We needed to go to a meeting in Queenstown at 12.45 p.m. but when we arrived in Queenstown at around 11.00 a.m. the town was crowded and we coudn't see anywhere we could park. We decided to see if we could leave our car at Pinewood Lodge and walk back to town, about ten minutes walk. I went to reception. The receptionist checked our booking on the computer and said, "Your room's ready. You can move in now if you like." I accepted the offer. The receptionist pointed out the location, gave us the key and we moved in. If we are visiting Queenstown again, Pinewood Lodge will be our first choice place to stay.
Stayed 2 nights in Sep 2024