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Millbrook Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Millbrook Resort

Property grounds
TV
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Golf
Vichy shower

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Hot tub
  • Spa
  • Pool

Explore the area

Map
1124 Malaghans Road, Arrowtown, 9371
  • Millbrook Resort Golf Course
    1 min walk
  • Lakes Hayes Walkway
    19 min walk
  • Hole-in-One Bar @ Millbrook Resort
    2 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    16 min drive

Room options

View all photos for Suite, 2 Bedrooms

TV

Suite, 2 Bedrooms

  • 160 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Studio

Premium bedding, minibar, desk, laptop workspace

Deluxe Studio

  • 50 sq m
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, desk, laptop workspace

Suite, 1 Bedroom

  • 80 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Building design

Kamana Lakehouse

Hot tub
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (378)
The price is €466
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Kamana Lakehouse

About this property

Millbrook Resort

Luxury hotel with 4 restaurants and 3 spa tubs
This smoke-free hotel features 4 restaurants, a full-service spa, and a golf course. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include an indoor pool, a health club, and a bar/lounge. Housekeeping is available once per stay.
Millbrook Resort offers 160 accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Satellite television is provided.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Arrowtown hotel provides complimentary wired and wireless Internet access. Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts and a health club. 3 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
During your stay at Millbrook Resort, you're just a quick walk from Millbrook Resort Golf Course. Features include free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • For dining with golf course views, stop by Millhouse Restaurant, one of the property's 4 restaurants
  • Take a swim in the indoor pool or soak in the 3 spa tubs
  • Treat yourself to hydrotherapy, body wraps, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a golf course, 2 outdoor tennis courts, and a gym
  • Steps from Millbrook Resort Golf Course and a 3-minute drive from Lakes Hayes Walkway
  • Free local-area shuttle service
Millbrook Resort offers its guests a full-service spa, a golf course, and 3 spa tubs. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. An indoor pool, a health club, and a sauna are also featured at the luxury Millbrook Resort. An airport shuttle (available on request) is available for a fee. Free self parking is available.

This 5-star Arrowtown hotel is smoke free.

Millhouse Restaurant - Overlooking the golf course, this restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
The Hole In One Cafe - Overlooking the golf course, this café serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Kobe Cuisine - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Clubhouse - This buffet restaurant serves breakfast only. Open daily.
Smithy's Smoke House - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 7:00 AM to 6:00 PM
  • Airport shuttle on request
  • Free local area shuttle
  • Limo/town car service
  • Ski shuttle nearby

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Millhouse Restaurant
  • The Hole In One Cafe
  • Kobe Cuisine
  • Clubhouse
  • Smithy's Smoke House

Things to do

  • 2 outdoor tennis courts
  • 3 hot tubs
  • Fitness classes
  • Bike rentals
  • Bike parking
  • Bike storage
  • Fitness centre
  • Full-service spa
  • Golf course
  • Golf driving range
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Pilates classes
  • Playground
  • Private winery tours
  • Sauna
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Free area shuttle
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Golf clubs
  • Golf lessons with a pro
  • Golf pro shop
  • Hair salon
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in reception
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 55.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 40 per person (one-way)
  • Airport shuttle fee per child: NZD 40 (one-way), (from 4 to 12 years old)
  • Rollaway bed fee: NZD 55.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Millbrook Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Millbrook Arrowtown
Millbrook Resort
Millbrook Resort Arrowtown
Millbrook Hotel Arrowtown
Millbrook Resort Hotel
Millbrook Resort Arrowtown
Millbrook Resort Hotel Arrowtown

Millbrook Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 610 out of 703 reviews" "
Rating 8 - Good. 78 out of 703 reviews" "
Rating 6 - Okay. 9 out of 703 reviews" "
Rating 4 - Poor. 4 out of 703 reviews" "
Rating 2 - Terrible. 2 out of 703 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

SUN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place as always but breakfast has changed a lot…
Stayed 3 nights in Aug 2024

10/10 Excellent

warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place helpful stuff friendly and beautiful surroundings definitely staying again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property. Very quiet .
Stayed 2 nights in Mar 2024

4/10 Poor

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Borderline fraud situation between Expedia and Millbrook where my confirmed reservation was downgraded to a studio despite a confirmed reservation in a one-bedroom suite owing to Expedia apparently only booking a studio. I was charged an additional fee in order to “upgrade” to the room I had booked and paid for. Appalling Despite this - Millbrook was an amazing stay. Either accept 3rd party bookings or don’t but to disadvantage an innocent customer is rubbish.
Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#1 Location
Beautiful location and amazing service. Great place to stay to enjoy Arrowtown and surrounds. You don’t need to be a golfer!
Stayed 2 nights in Jun 2024

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Autumn leaves
beautiful as always. the reduced cleaning green eco-discount (aka Milbrook employing fewer staff) wasn't too much of a big deal but it was a bit of a surprise because we weren't told about it...
Stayed 3 nights in Apr 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to say outside of Queenstown
such a gorgeous spot in the South Island. We aren't golfers but were still thrilled to stay here. The grounds are gorgeous and the leaves changing color this time of year (early April) were just stunning. Handy location to Arrowtown and Lake Hayes. We walked but you could get a ride if you asked at reception. You can also call reception and get a golf cart to pick you up and take you anywhere on the property. Dinner at Kobe was great. The fitness center was really well equipped and there are even classes most mornings if you want to do Yoga or Barre or Pilates etc.
Stayed 1 night in Apr 2024

10/10 Excellent

Cheryle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little piece of heaven
From collection by shuttle in Queenstown to return journey the service we encountered was exemplary. All the staff were friendly, welcoming, accommodating and all the other superlatives. Our studio was very spacious, with separate walk-in large robe, bathroom with bath and separate shower, separate toilet room, living space with desk, comfy chairs and king size bed, there was an entry hall for hanging coats, etc. Loved that every area had opening windows and shutters or curtains to keep out the cold night air. We liked the heating system, it was quiet and effective. Surrounded by beautiful gardens, stone walls and structures, walkways and tranquility. A number of dining options available, we tried three. The Japanese restaurant was exceptional. Good choice at breakfast buffet and enjoyed chicken korma at the Hole in One cafe. Golf buggy pick up and drop off with bags, free shuttle to and from Arrowtown.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite Spot
We love Millbrook and had a wonderful stay in a large room, generous bed and lovely staff care.
Stayed 1 night in Mar 2024

10/10 Excellent

Shane

Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Liked: Staff & service, amenities, property conditions & facilities
Great staff and rooms. Beautiful property. Golf course was in perfect shape.
Stayed 3 nights in Mar 2024

10/10 Excellent

Geoffrey

Stayed 1 night in Feb 2024

2/10 Terrible

Bartholomew

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The content on the listing is untrue. Do not expect a king bed or panoramic views. We had two singles pushed together and a view of a hedge and a staircase. Simply not worth the price. Furthermore our bedding had a decent amount of old dried blood in it and was not cleaned off from a previous guest. Very gross and off putting. I would not recommend.
Stayed 3 nights in Feb 2024

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Jan 2024

4/10 Poor

Eric

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 star staff and conditions for five star price
Hotel lacks trained staff. Could not answer basic questions including: how to turn off heated floor in the summer, room service hours… Plumbing stopped working for several hours as pipe burst on property. While resolved in several hours, there was no communications that issue had occurred… Keys stopped working and staff criticized us… No air conditioning in rooms and the fans provided on request were delivered by staff who confirmed most of the fans do not work. Rooms need refurb which is scheduled for sometime in the future… Food was good on property. First day of stay was a writeoff due to problems and we had two rooms… management was approached on a make good … offer was extremely low for the issues but accepted to resolve and move on… The property is nice for layout and landscaping… but recommend avoiding this property until they finish refurbishment and have better trained staff that they no longer need to make excuses for…
Stayed 5 nights in Jan 2024

10/10 Excellent

Sunil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Allan

Liked: Cleanliness, property conditions & facilities
The check in was muddled. Stay pleasant and comfortable.
Stayed 2 nights in Dec 2023

10/10 Excellent

Scarlett, Wailuku

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Millbrook is golfers' heaven, but also a romantic or weekend getaway. The property is owned by a Japanese family, exceptionally clean and incredibly kept. The staff is friendly and very service oriented. The Spa facilities are top notch. The F&B is the only department with some room for an improvement. The breakfast is only a buffet, no option for a-la-cart. The other place opens at 8am and has very little healthy options. Their fine dining is okay, but it was so cold that majority of the guests ate in outdoor jackets. It was a rainy day in December.

10/10 Excellent

Shakir, Sugar Land

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Really good resort with spectacular views and a brilliant staff. One small complaint: my room was facing ongoing construction and I wish I was informed about the same. Seems a little unfair to my wife and me.
Stayed 4 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Chunhong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2023

10/10 Excellent

Salma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Millbrook is always my preferred choice. Never seem to disappoint.
Stayed 1 night in Aug 2023